Love the sofa bed (show cased item/one fault listed/one fault discovered) but given great discount. Very lovely service at shop by Debbie (I think). One advice...when delivering, especially to flats,... See more
Location
Switch locationUnit 3, De Mandeville Gate Retail Park, 335 Southbury Road, EN1 1TW Enfield, GB
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See what reviewers are saying
I was assisted by a great team, although it took a while to make the purchase decision, it was flawless to the end. I am enjoying my sleep a lot better than before. Plus the Bed is aesthetically plea... See more
We have just had our bed delivered by two really nice guys who assembled it quickly and removed the packaging without asking. We were informed of the delivery slot several times by email and text and... See more
I am really happy with my new bed and mattress. I tried sleep match so I got the right one. The bed arrived promptly and was assembled by the friendly delivery team within a few minutes. The in store... See more
Company details
- #41 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #78 of 229 best companies in Bedroom furniture shop
- #28 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3, De Mandeville Gate Retail Park, 335 Southbury Road, EN1 1TW, Enfield, United Kingdom
- 02038 220011
4.7
Excellent
128 reviews
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Staff were polite
Staff were polite, attentive and helpful without pressuring me into a sale
27 August 2026
Staff were very helpful and advised me…
Staff were very helpful and advised me on matress to my budget
26 June 2026
The delivery guys were very friendly…
The delivery guys were very friendly and helpful they covered there shoes aswell. Delivered with ease and quickly
29 May 2026
A great experience, highly recommended.
Colleague Michael greeted us at the door, took us to Sleep Match, offered us a drink and was very, very patient. No heavy sales tactics and altogether a great experience in store. I ordered a bed and mattress and when it arrived the two delivery men were fantastic as well, very friendly, helpful and pleasant. They put shoe covers on and were very respectful of my property, clearing up after they had unpacked the new bed. They explained clearly the controls for my adjustable bed and I have been very happy with the products and service overall.
26 April 2026
Good service and informative at the…
Good service and informative at the shop, delivery personnel friendly and careful. Mattress was very good and immediately giving a good nights sleep.
24 April 2026
We went to the shop very first time the…
We went to the shop very first time the staff where so helpful giving us advise and explained everything about the bed , we choose the bed has been delivered and took it upstairs and put it together everything was just perfect and I can recommend to everybody who’s wants to purchase a bed
A huge thank you for every one of you
3 April 2026
Wonderful beds and great service
Wonderful beds and great service, very pleased with the 3 beds I purchased. From sale to delivery the service was excellent.
1 April 2026
Lovely Dreams
Excellent service from start to finish. I was made aware of different mattresses and was able with confidence to choose a mattress which suited me.
Also good to know my old mattress will not go to landfill!
9 March 2026
Unprompted review
Excellent customer service…
We received excellent customer service in a friendly and professional manner from James and Vee.
9 March 2026
Unprompted review
Very friendly and helpful assistant at…
Very friendly and helpful assistant at the store. Managed to choose mattress that was most comfortable but firm. The bed arrived during the stated delivery time and the delivery men were very professional and took the old mattress.
7 February 2026
Shopping for the bed the staff was very…
Shopping for the bed the staff was very helpful and the delivery was on time as they said the delivery personel worked well and very quick and cleared up well and took the old dismantled bed away left me feeling very happy
6 February 2026
We're very pleased with our new mattress
Samuel, our sales associate at the Enfield Dreams did a great job. He worked out our budget and showed us a range of mattresses. We never felt any pressure to choose one mattress over another. Scott and Matty delivered our mattress on schedule.
25 January 2026
I am really happy with my new bed.
I am really happy with my new bed and mattress. I tried sleep match so I got the right one. The bed arrived promptly and was assembled by the friendly delivery team within a few minutes. The in store service was efficient, friendly and consideration was given to accommodate my disability. I was offered a hot drink and all options were explained to me re price and availability.
25 January 2026
Excellence🌟
I am very happy with the service, especially with a guy named James was very polite and helped us with excellent service.👏⭐️
10 January 2026
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