Knowledgeable staff who made the process of purchasing a mattress simple. Allowed us space to lie on different mattresses to establish our preferred firmness without any time pressure. The lady wh... See more
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Personal service and advice given by Mohammed and helpful support given by Harris. This helped us to find the ideal beds. Mohammed made a lovely cup of tea which was very thoughtful. We were not rushe... See more
Was greeted with a smile and offered beverages. Be careful when purchasing products always check the price displayed is the price for that item. I thought I was purchasing an item at a price however w... See more
Not only was the salesman extremely knowledgeable and helpful he was courteous and friendly and able to answer all my questions and concerns. The men who delivered the bed were amazing ! They were fr... See more
Company details
- #43 of 116 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #81 of 228 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit F Leeds Road Retail Park, HD1 6PF, Huddersfield, United Kingdom
- 01484 799219
4.8
Excellent
132 reviews
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Perfect product, not the best service
Loved the in store service and the delivery guys were lovely. The mattress we purchased is perfect.
The only negative was the colleague who called to complete the purchase was rude and unfriendly. Hopefully we won’t come across her again.
27 July 2023
Dreams Beds 💗
Website was easy to manoeuvre and found a bed I liked that I’d seen in store prior to buying was given a date and time as to when they would be coming to deliver my bed and they came in great time and set up my bed to perfect standard bed is very comfortable would order from them again 10/10
21 July 2023
Very helpful staff
Staff were friendly, knowledgeable and didn't hassle us while we looked at the various mattresses.
Very helpful
8 July 2023
Unprompted review
Great Communication & Really Helpful
Communication was good, delivery was on the day it said it would be, and time slot was slightly earlier than expected which was good for us. Chap who brought the boxes into the bedroom of our choice was very pleasant and seemed to have great knowledge as he advised us which parts to assemble first as we were doing this ourselves. Chap in showroom was also pleasant when we chose our bed.
22 June 2023
A good product
A good product, good value for money, delivered on time by efficient, helpful staff.
18 May 2023
The delivery was within the specified…
The delivery was within the specified time. Overall a friendly professional service was provided. I would definitely recommend Dreams to my friends.
19 April 2023
Very good customer service from sales…
Very good customer service from sales to delivery
18 April 2023
Memory Foam lots great choice and prices
We wanted a memory foam mattress to replace our existing one, when we walked in, I was pleasantly surprised by the options for what we wanted and liked the choices available. The sales representative was informative and helpful without being pushy. We felt we had time to think about our options and came away happy with our decision.
15 April 2023
Unprompted review
Great service
The while sales cenario was great, very helpful Girl and delivery spot in time, delivery guys very polite and efficient, matress great up to now
8 April 2023
Lovely comfortable bed delivered on…
Lovely comfortable bed delivered on time no problems
7 March 2023
You can rely on dreams for a…
You can rely on dreams for a comfortable mattress that will last years. Well worth the money! And great sales staff. Thank you
21 December 2022
Sweet Dreams!
Delighted with our super king size bed and the service we got from the Huddersfield store was top-notch. Would have no hesitation in recommending.
19 January 2023
MAKE IT VERY CLEAR
Was greeted with a smile and offered beverages. Be careful when purchasing products always check the price displayed is the price for that item. I thought I was purchasing an item at a price however when processing the order it was £300 more than the displayed price and the store just dismissed my objection.
3 January 2023
Unprompted review
Amazing experience from the shop to…
Amazing experience from the shop to the delivery . Staff brilliant and delivery service exceptional. Couldn't of asked for a better service. Absolutely brilliant. Thank you to all.
11 November 2022
Unprompted review
Knowledgeable and friendly staff in…
Knowledgeable and friendly staff in store but weren’t at all pushy. Listened carefully to our budget and we’re realistic and supportive with suggestions. Amazingly quick and free delivery within the 2 hour window by another very friendly member of staff.
31 October 2022
Unprompted review
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