I was looking for a bed and mattress on Monday 18th may in Ipswich Dreams store, Ginny was extremely helpful, very knowledgeable about everything gave me good advice, I’m disabled so she was very pati... See more
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I purchased a new bed and frame and my experience at Dreams was second to none. The staff were so helpful and had the time to make sure the product chosen was right for me. The price was very comp... See more
If you’re in the market for a new mattress, Carol is the lady you need to look out for. Superb knowledge, wicked sense of humour, and down to earth nature. Could not fault her service. As a couple of... See more
Helpful staff. Quite a big order, but salesman unable to give much of a discount, especially as just not long after Black Friday, late Christmas season, and Boxing Day Sales imminent. NO other s... See more
Company details
- #42 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #79 of 229 best companies in Bedroom furniture shop
- #29 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Euro Retail Park, IP3 9SL, Ipswich, United Kingdom
- 01473350528
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Thumbs up for the Dream team at Ipswich
The team at Dreams Ipswich are very friendly & knowledgeable. Nothing is to much trouble for them. They made me feel welcome in store.
Very helpful chaps that delivered and…
Very helpful chaps that delivered and built the bed. Great comms on delivery times, very helpful in the shop when we ordered the bed. Overall very good service. Many thanks Iain
brilliant service from start to finish
was an easy and excellent experience from when I was in the showroom with the sales lady leaving me to browse and was at hand for when I wanted to order , brilliant communications up to and including delivery from very helpful delivery guys , highly recommended from me
We bought a bed and mattress from…
We bought a bed and mattress from Dreams, had it delivered and assembled by their delivery team.
The two men who delivered the items were great and even wore over-shoes when coming into our home.
First Rate. A great experience from start to finish.
Staff were we helpful and…
Staff were we helpful and accommodating,fast delivery service,delivery guys were really friendly overall I was very satisfied
Great service and great bed
Great service and great bed, so pleased with my new king size bed and mattress
Very helpfull salesman.dan i think…
Very helpfull salesman.dan i think .also delivery team..kieth
The whole experience was great
The whole experience was great. Sales assistant was brilliant and the delivery guys was great also
The person I spoke to was very friendly…
The person I spoke to was very friendly and helpful,he listened to what I needed and I now have the best mattress I’ve ever had
Was looked after very well by Dreams…
Was looked after very well by Dreams guys and by the delivery guys who put my bed together I'm very happy and will be recommend Dreams anyone whos thinking of changing there bed
Great service with the sleep match…
Great service with the sleep match machine in choosing our mattress & carol was very helpful & pleasant helping us with purchasing our mattress it's excellent 😀 & we sleep like a DREAM..thankyou carol
May use AI-assist with repliesRead more
Rude manager at Ipswich ju hard…
Rude manager at Ipswich just hard selling not informed of smell and not suitable for divan bases no customer service once they have your money it’s been a battle for over 2 weeks still waiting on mattress collection and refund mattress collected after having to chase all morning still no refund .they have had my money 1,500 since October 10 th shocking company not dreams !!! NIGHTMARES

Reply from Dreams - Ipswich
Wow amazing staff
Wow, Emily your a star and the manager who was in as well, extremely knowledgeable and helpful once again, the bargains were outstanding, been twice and purchased both times, unbeatable on customer service outstanding
I was taken through all options in a…
I was taken through all options in a quiet and friendly way by Stacey (Ipswich Dreams). There was no pressure or fuss just a very informed presentation of options and plenty of time to decide.
Efficient and reliable service
Very good service in store and at delivery. Efficient and reliable service.
Helpful staff.
Helpful staff.
Quite a big order, but salesman unable to give much of a discount, especially as just not long after Black Friday, late Christmas season, and Boxing Day Sales imminent.
NO other shoppers in a huge store.
Needed an apartment set up quickly.
Will be looking for another King mattress soon, will look at other shops for a discount.
Your policies failed you.
Delivery as planned, and beds setup extremely efficiently with excellent cleanup.
10/10 supberb
Oh my where do I start supberb staff friendliest quality price everything was great I was offered a drink and sweets so supportive options to pay was given too can’t thank dreams enough for their service ransomes store in Ipswich get a big 10/10 thank you I just loved how welcoming staff was dreams your doing great
Delivered very quickly ⁷
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