Dreams - Kings Lynn Reviews 

189
TrustScore 5 out of 5

4.9

Hardwick Road, PE30 4YN Kings Lynn, GB


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Rated 5 out of 5 stars

We went into your store knowing what bed we wanted to buy after looking at Dreams online. The shop assistant was very helpful and friendly, directed us to the bed we wanted to buy. Although we have to... See more

Rated 5 out of 5 stars

Excellent service. Highly recommend visiting Dreams store in King’s Lynn. Great product range and lovely staff. Especially Sadie who looked after us, and was so knowledgable and helpful. Definitely wo... See more

Rated 5 out of 5 stars

Extremely welcoming and helpful staff who made the buying of a new bed very easy. Kieth was brilliant throughout the process.

Rated 3 out of 5 stars

On arrival a young dark haired lady Sadie I think, welcomed us and offered refreshments and was allowing us to browse and stated she was available for any questions about the products then this guy An... See more

Company replied


Company details

  1. #44 of 116 best companies in Bed shop
  2. #30 of 85 best companies in Bedding Shop
  3. #82 of 227 best companies in Bedroom furniture shop
  4. #30 of 84 best companies in Mattress Shop

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Hardwick Road, PE30 4YN, Kings Lynn, United Kingdom

  • 01553407000

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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4.9

All reviews

(189)

14,895 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellence

It was a wonderfully pleasant experience. The technology to match you to the perfect bed was amazing. Sadie was helpful and knowledgeable, giving us time and space to discuss things.

5 May 2023
Rated 5 out of 5 stars

Fantastic experience

Absolutely amazing service from entering the shop to having the mattress delivered unwrapped and put on my bed!!!
Oh and the mattress is so comfortable….best nights sleep in a long time….10/10

12 April 2023
Rated 5 out of 5 stars

Great Service

From the Staff in the Kings Lynn store to the delivery drivers. The whole team were fantastic. I would recommend the Kings Lynn store team to anyone.

14 February 2023
Rated 5 out of 5 stars

KINGS LYNN STAFF ARE AMAZING.

So I had an unplanned visit to dreams at the weekend and was instantly greeted by Lucie as I walked in. I wasn't sure what kind of mattress I needed but she advised us to test out some fancy machine that recommends mattresses. The first one shown was also the most expensive and the best one 😭. I wasn't local to kings Lynn so left, I tried to visit my local store but wasnt approached for over 10 mins so I wasn't keen on continuing with this store so got on the bus for a 3 hour round trip!!
I was greeted once again as I entered, offered a lovely hot drink (they could do with a coffee machine though!!)
I have a mattress now coming earlier than expected.
Everyone is friendly in that store.
Would happily return/send friend and family.
Lucie is extremely friendly and pleasant and a lovely addition to your work force.

22 February 2023
Unprompted review
Rated 5 out of 5 stars

Very Happy

I was very happy with the level of assistance & helpfulness. The sleep Match machine came up with a comfortable option for me & the store assistant explained everything in detail. No fuss & I'm looking forward to my new mattress.

17 December 2022
Unprompted review

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