We had a very experienced person to help us find a suitable bed and divine. The layout of the store helped to make it easier to compare the different types of beds
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Approx 2.30 on 30th March. After initially being treated abysmally by an older male member of staff who had obviously decided that I was a complete waste of his time, I was handed over to Alisia (not... See more
When I went to (Dreams store) the staff were very helpful. Laying on the computer assessing mattress was very helpful in finding my best options. The two male delivery service men were very polite. Th... See more
My only problem is that the mattress does not have the hand grips to assist in turning and lifting to put fitted sheets on. Slightly heavier than my previous bed. Otherwise the delivery and time ex... See more
Company details
- #41 of 115 best companies in Bed shop
- #31 of 85 best companies in Bedding Shop
- #81 of 227 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit B Boulevard Retail Park, PE1 2HS, Peterborough, United Kingdom
- 01733306038
4.6
Excellent
358 reviews
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Very pleased with my new bed and…
Very pleased with my new bed and mattress. Sleeping just great. The buying and delivery could not have been any better great service all round. Would highly recommend Dreams for your new bed.
13 March 2026
Got this bed for my dad and he’s loves…
Got this bed for my dad and he’s loves it very comfortable
Thank you
13 March 2026
great quality mattress dreams kept me…
great quality mattress dreams kept me up to date with everything Brad & Matty
was very professional
thank you 👍
6 March 2026
Excellent buying experience
In store staff were pleasant and knowledgeable.
The delivery was good no fuss and our home was respected.
27 February 2026
Great customers service listen to my…
Great customers service listen to my needs .Gave me space no pushy salesman .
18 January 2026
Friendly and professional service in…
Friendly and professional service in store. Delivery on time with great service. Thank you will be recommending to friends and family.
14 February 2026
new bed
from the lady salesperson in the store to the delivery drivers all went well. the only thing i can fault is that you have to pay for them to take every thing away. just spent £1500 on a new bed and theycharged me £55 to get rid of just the matress, daylight robbery as far as im concerned
15 February 2026
Delivery was so good all just fell into…
Delivery was so good all just fell into place from time of arrival to the men delivering could not be better
14 February 2026
Very helpful in store & delivery very…
Very helpful in store & delivery very experienced staff
13 February 2026
New matress…
Great mattress and friendly polite delivery staff.
The shop was bright and clean and staff very helpful.
10 February 2026
First class service from Dreams.
From visiting the store through to delivery, all staff were very friendly and helpful. The lady in the store was happy to spend as much time as possible making sure I got the mattress that best suited me. She answered all my questions, and helped me carry my other purchases to my car.
The delivery service ran extremely smoothly; I was kept up to date with the delivery times from 2 days previously. The two staff members were also very friendly and helpful and took my old mattress for recycling, plus all packaging material.
8 February 2026
My new Ottoman bed.
I called into my local Dreams Store in Peterbotough, to look for a new Ottoman bed as I needed some extra storage space. I spoke with the Manager of the store who introduced me to a lovely bed which was on sale. IHe gave me the measurements and I went home to make sure I had the needed space, which I did, and then returned the following day and purchased one of these. I elected to pay with your 10 monthly, interest free, plans and left the store knowing that my new bed would be delivered, built, and in place within a week. Excellent service by all staff. The delivery guys were great and very efficient when building my bed. Kept me informed, cleared all wrappings and boxes away and made sure my bed was positioned correctly etc. Fantastic service received by all personnel concerned. Thankyou so much.
8 February 2026
Just the job
I ordered a headboard from your Brotherhood, Peterborough store, the lady assistant was very helpful while I took time to make my final choice and went through the purchase and delivery process very clearly. The actual delivery was on time on the correct date, the delivery person was polite and put the headboard where I asked him to leave it. Overall I was pleased with whole process.
8 February 2026
Delighted with the whole experience.
Everything easy from the first visit to the showroom, Dean really helpful. Phone answered quickly. Delivery on time and the team polite and friendly.
3 February 2026
Excellent service
3 February 2026
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