We were helped by Ben at the Reigate store. He was knowledgeable, friendly and very patient with us, allowing us to spend as much time as we wanted trying out the different mattresses. No pushing sale... See more
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Every single concern I had going into this store was quickly sorted by Aaron, the store manager from what to buy and especially for me, disposal of my old bed which I thought would be a huge proble... See more
Great staff experience, we did a bed test to find the right types of bed, and we were offered tea / coffee. In addition, the staff gave us space when we were deciding which is great as sometimes sta... See more
We had a super service from Dreams Reigate, Kyle was the store adviser who helped find the right bed and mattress for us. He was very thorough and helpful with extensive knowledge which helped us pick... See more
Company details
- #42 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #79 of 229 best companies in Bedroom furniture shop
- #29 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
7 High Street, RH2 9AA, Reigate, United Kingdom
- 01772374354
4.7
Excellent
114 reviews
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fantastic sevice
fantastic sevice
mattress was good value
quike delivery
staff instore were helpfull and freindly
7 September 2023
A very good company
Very helpful staff in the shop. The delivery team were excellent: careful, efficient and arrived promptly at the start of the two hour delivery slot. No fuss exchange with the first mattress we had. This second choice seems better so far, and hopefully will prove to be our final choice.
Very impressed with the company. Excellent , " old fashioned" service.
Well done Dreams.
25 August 2023
Still getting use to the mattress
Still getting use the mattress, as I getting backache as I have scoliosis. I get use to it in time I suppose. Maybe I should have got a soft one instead of medium, but you cannot tell in the shop at the time.
10 August 2023
Good service.Knowledgeable staff
Good service.Knowledgeable staff. Not pushy.
29 July 2023
Unprompted review
Mattress assessment machine
8 July 2023
Dreams Reigate - Great experience
Friendly and knowledgeable staff, with no heavy sales pitch, just extremely helpful when it came to selecting the right bed. The delivery guys (Brandon & Rob) were wonderful, and even managed to squeeze the mattress into my loft room which was unexpected but much appreciated. Thank you! Will definitely be using Dreams for my next purchase.
2 June 2023
Easy transaction helpful staff
26 May 2023
Really helpful staff in both the shop…
Really helpful staff in both the shop in Reigate and the delivery team. I was given a delivery slot and kept informed as to progress. I will definitely be using Dreams in the future
14 April 2023
good selection at reasonable prices attentive staff!
good selection at reasonable prices! good staff kind considerate and attentive!- listened to our needs and helped us make an informed choice without being pushy!
a good shopping experience!
10 March 2023
Unprompted review
Painless experience with no hard sell
Helpful staff, well informed about their products
20 February 2023
Experienced staff assisted us in…
Experienced staff assisted us in choosing our perfect bed. The delivery experience was punctual, quick and clean. Top drawer.
18 February 2023
Their staff were well-mannered and…
Their staff were well-mannered and polite, their communication was excellent and I much appreciated their closely defined delivery slot.
4 January 2023
Very helpful and knowledgeable staff in…
Very helpful and knowledgeable staff in the store, prompt delivery and easy to assemble.
21 November 2022
Unprompted review
The Delivery Driver and sidekick were…
The Delivery Driver and sidekick were great made my bed up within 15mins
21 November 2022
Unprompted review
Excellent overall experience
24 October 2022
Unprompted review
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