We are absolutely delighted with our new bed and new mattress and enjoying comfortable nights sleep. We cannot recommend Dreams enough for the service we were given.
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The delivery arrived within the designated time slot. Both dreams staff were polite and helpful. My bed frame was assembled and all the packaging was discarded afterwards. The team explained how eve... See more
I tried out so many different mattresses at Dreams I was measured up for the correct type for me, the staff were very thorough I wish I had gone months ago, my new mattress and pillows are fantastic.... See more
Highly recommended. Customer service at Wakefield store was excellent from start to finish. Regular Text message updates on status of delivery. Delivered on time without issue. Delivery men gav... See more
Company details
- #42 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #79 of 229 best companies in Bedroom furniture shop
- #29 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 4a Westgate Retail Park, WF2 9SD, Wakefield, United Kingdom
- 01924964344
4.9
Excellent
230 reviews
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Polite professional service
Polite professional service, the delivery guys were great and extremely helpful.
23 November 2025
Amazing service
Amazing service from Jason throughout the whole process. Great advice given and clearly explained details about all the different mattresses and guided through the analysis machine. Delivery service was also outstanding. Thank you so much!
21 November 2025
Every thing went to plan and the bed…
Every thing went to plan and the bed was in place in no time. Pleased with the customer service.
16 November 2025
I've dealt with Dreams Beds on two
I've dealt with Dreams Beds on two
Occasions now. 2023 and 2025.
And find them very helpful.
There staff are polite are point you in the right direction as to what bed bests suits you - the customer.
Take a look at the stock they have
In showrooms. And you'll be impressed. I was.
11 August 2025
Very friendly and professional service
Very friendly and professional service. The mattress I was recommended and purchased is perfect
3 October 2025
My experience in the store was very…
My experience in the store was very good , Jason was helpful and knowledgeable . Delivery was on time and the delivery team were also very helpful, friendly and polite .
4 October 2025
Very happy customers!
We went into the Wakefield store with the intention of purchasing a mattress we’d seen online. Naturally we tried out some others and the sales consultant (I’m so sorry I don’t remember her name) got wind that my partner and I wanted different things, him memory foam and myself, pocket springs. The sales consultant offered for us both meet half way and showed us a pocket spring mattress with a built in memory foam topper. I didn’t even know they existed. Perfect! Albeit it was £150 more than we had set out to spend, but it is a very nice mattress. She made us a nice coffee while we completed the sale which was informative and straightforward. Delivery was done 10 days later with no issues. Thank you dreams!
3 October 2025
Great Product, Service and Price
Very helpful in the store where I purchased my bed. My bed is deliciously comfortable and very practical for storage, love it. Very reasonably priced.
12 September 2025
Headboard
I bought a headboard it is perfect the staff in dreams Wakefield were very helpfull explained things very well didn't feel under any pressure from anyone I was asking about mattresses as well they were really good at explaining about the different ones which was very helpful for when we decide to buy them
13 September 2025
Really comfortable mattress
Really comfortable mattress. Best night sleep in a long time. The delivery men were very helpful.
5 September 2025
Great service at a great price no…
Great service at a great price no pressure to buy but we did (2)beds thanks Amy and the tea/coffee was great
5 September 2025
The delivery of our beds were excellent…
The delivery of our beds were excellent the delivery men was very helpful and polite could not have had a better experience look forward to doing business with you again
29 August 2025
Excellent service at Dreams
Excellent service at Dreams, the lady was able to show a number of beds that suited what I was looking for. The range of beds was great as was the range of prices. Delivery was great too. Would highly recommend.
12 August 2025
Delivery on time
Delivery on time, advance warning given.Delivery men very courteous and helpful, positioned new mattress on base and removed old one.
2 August 2025
Helpful and courteous staff from the…
Helpful and courteous staff from the showroom to the delivery team.
2 August 2025
Beautiful quality beds
Beautiful quality beds. And the mattresses are so comfortable. I haven’t slept so well in a long time! The show room staff were very attentive and very informative about the products and the delivery men were very helpful. First class service.
1 August 2025
Delivered on time driver kept in touch ,
15 July 2025
Unprompted review
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