There was a good rapport between Andy and myself. He had what I wanted a bed with drawers that I accepted,and the chance to have my old bed removed once my new bed had arrived. The rest of the cre... See more
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See what reviewers are saying
Very polite and helpful very friendly offerd us a cup tea or coffee put us on a bed to suite which we very relaxing
Looking for soft pillow top mattress Welcomed politely into store and left to browse with not pressure, once we identified the style Sam was available to assist with our questions and was kno... See more
We were greeted by John at the Weston super mare branch when we walked in discussed what we were looking for John was very helpful showing us the options available to us we were offered a drink after... See more
Company details
- #44 of 116 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #82 of 227 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
The Wyvern Centre, BS23 3YY, Weston Super Mare, United Kingdom
- 02081455236
4.8
Excellent
205 reviews
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Excellent service
Purchased a new mattress from Dreams. Excellent customer care from Ken the sales assistant. He went out of his way to give us very good advice on what mattress was best suited for us.
2 August 2023
Unprompted review
I’ve already reviewed for you but you…
I’ve already reviewed for you but you keep sending this rating through. VERY IRRITATING!
5 August 2023
Efficient service
Delivery was quick, drivers were very polite and put the bed together in no time at all
27 July 2023
Excellent service from ordering on line…
Excellent service from ordering on line to receiving mattress. Good quality as expected.
Delivery drivers very helpful and even covered their shoes on entering my home .
Would recommend Dreams
4 July 2023
Excellent service from start to finish
16 June 2023
Knowledgeable friendly staff - Great Service
Knowledgeable friendly staff, took time to understand what we needed
1 May 2023
Good experience with Dreams
Mattresses were delivered on time .Staff very polite and helpful.
The only slight issue is that the mattresses have a very strong smell, which doesn't smell like new, more of a chemical smell. We did leave the mattresses to air with window open as advised.
11 May 2023
Great service and advice
9 May 2023
Very helpful and friendly would…highly recommend
Very helpful and friendly, would recommend if a new bed is needed.
30 April 2023
Great experience in store and the…
Great experience in store and the delivery team went all out to ensure my grandson got his bed.
28 April 2023
Dreams 😀
Daniel at the Weston store couldnt do enough to make sure the bed that I bought was the correct one for my comfort needs, very caring and proffessional
21 April 2023
Unprompted review
Excellent purchase
Hi, we have bought various beds from Dreams and we are very happy with all of them
18 April 2023
All very efficient
Friendly, knowledgeable staff in store. Bed is excellent quality & comfort. Purchase to delivery very efficient
15 April 2023
Friendly & helpful Staff
John was very helpful & friendly. Showed us different options and helped us choose the right mattress for our daughter. He was very helpful in arranging for the mattress to be delivered in time for Christmas.
7 December 2022
Great product at a great price
7 April 2023
Unprompted review
Excellent customer service
Excellent customer service. The manager remembered us from a previous visit, and we walked out of the store buying exactly what we wanted.
2 March 2023
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