My partner and I needed a new bed and saw the sale advertised on TV. We wanted the mattress that keeps you cool. An assistant asked if we needed help and when we said what we wanted he immediately... See more
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Rik was very patient with me as I asked numerous questions about my adjustable bed purchase. No pressure sales involved. Shown how everything works and options and choices available. Happy with my pur... See more
Excellent service from start to finish - it took my mum and I 2.5 hours to choose a bed and two mattresses and the sales men there moved mattresses from one bed to another for my mum to try out and di... See more
I'd been looking for a good quality mattress for a while and saw a few which were very expensive big brand names. I was shown around the store by Emma to try and find something suitable, and I found a... See more
Company details
- #41 of 115 best companies in Bed shop
- #31 of 85 best companies in Bedding Shop
- #81 of 227 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Bentley Bridge Retail Park, WV11 1BP, Wolverhampton, United Kingdom
- 01902810406
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Friendly helpfull staff
Friendly helpfull staff who have time to get you the correct bed
Won't go anywhere else
Helpful staff, positive in store experience. Found exactly what I was looking for at a good price.
Staff are helpful and help meunderstand…
Staff are helpful and help meunderstand things I didn't know to purchase the best mattress for me.
Chris From Wolverhampton was Incredible.....
the customer service was excellent I would refer my mates to dreams especially Chris who works in the Wolverhampton branch when credit is due its him . Honestly just the best customer Service I received.
Good day for a new bed
Good staff understanding products and suitability for customer.
Exceptional service
Exceptional service. Chris looked after us and recommended appropriate products. Made our shopping experience very pleasant and efficient. Would recommend Chris, very knowledgable. I have to say though, all staff were very kind and polite.
A pleasure to have shopped at Dreams
A pleasure to have shopped at Dreams. Staff knowledgeable, efficient and friendly.
Great friendly staff thanks Hollie competitive prices…
Great friendly staff competitive prices and excellent value for money 8 year guaranteed mattress always use a company that has prompt response to any questions I have
Ottoman bed frame purchase.
Ottoman bed frame purchase.
Visited the Wolverhampton branch to purchase a double ottoman bed frame for our guest room. Staff were welcoming and friendly, offering hot beverages as we looked at the various options. Once we had chosen, we asked several questions which were answered with certainty, the staff were knowledgeable about the products they were selling and didn’t pressurise us into purchasing. Overall I would recommend the branch to family and friends, definitely shop there again.
Perfect company
Perfect company, I was greeted served by Chris at the Wolverhampton Dreams branch who had perfect knowledge about the mattress I wanted to buy and had already researched, they are a really friendly company to shop with, who take time to listen to you and and your needs down to the minutest details. They have very comfortable, bright, clean showrooms, and go the extra mile to make sure you are matched with the product of your Dreams, excellent green disposal credentials and I can highly recommend this company to one and all well done.
Good customer service and experience
The customer service i received was great. I went into dreams just to check it out, but ended up buying a bed and mattress with pillows etc, because of the customer service and support i received
go and try the store
needed a new matress so went to the store. salesman was great , not pushy but very knowledgeable. fed up of buying a new matress every few year so wanted a quality one, that will last. was important to try one out and not guess what would turn up. very pleased.
Very pleased with our experience.
Very pleased with our experience, pleasant and knowledgeable sales person, not overpowering, came away thinking we had made the right decision.
Bed Purchase
Ryan and Richard were very helpful and came across in a professional manner and we did not feel under pressure at all. They both were very knowlegdable about the dreams products.
Purchased a Therapur Artic matress with cooling matress protector and cooling Duvet. Have to say these poducts really help to stop overheating at night. Top marks to the team at Dreams Wolverhampton.
Satisfaction beyond my DREAMS 😊
Had a fabulous experience with Dream’s assistant Hollie. She was so helpful to me and explained things thoroughly in order to help me to choose a perfect bed for my complex needs. We also used the Dream Machine which was fun and very helpful too. Hollie was extremely kind to me and helped me to access the beds more easily for me to gain access to try them. Hollie and the team made me and my daughter and son in law coffees and offered more and were continuously very kind , welcoming and helpful. I felt really well attended to. Best of all I purchased a bed that is beyond my wildest dreams, Thank you Hollie and the team at Dreams, Bentley Bridge, Wednesfield. We really will be returning to this store soon.
GOOD SALESPERSONSHIP.
Salesperson engaged my attention from the moment i entered the store.They explained in clear and easy to understand terms exactly what i needed to know,repeating it at times to help me to understand.they were very patient when i repeated a question,We were on first name terms throughout which made the visit more relaxed.Altogether, a really excellent experience.
Dream bed
Very friendly and product knowledge is outstanding. Very good value for money. Would highly recommend their service and products. Even have a nice cup of tea and a chat. Bentley bridge was a very welcoming store. Chris was a star.
Great overall experience
Great overall experience, very happy with our purchase.
Excellent customer service and quality products
The customer service advisor at Wolverhampton Bentley Bridge called Holle was so helpful, friendly, knowledgeable and respectful. She assisted me to get what I wanted. And manager too was so helpful. The store was clean and quiet.
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