Great service from DripModa. I ordered various items for my son which arrived very quickly. There was an item of clothing missing from the order. I contacted DripModa who sent a replacement within... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
DripModa is a UK-based athleisure and sportswear retailer, known as the “Visionary of Athleisure.” The brand offers a wide range of fashion-forward activewear, footwear, and lifestyle pieces from leading and in-demand brands such as Under Armour, Saucony, Berghaus, Trailberg, Reprimo, Montane, Monterrain, Condition, and William Giles. Focused on style, comfort, and everyday performance, DripModa brings together sportswear and streetwear-inspired fashion for customers who want versatile pieces that can be worn for training, casual wear, and daily movement. Through its online store and growing retail presence, DripModa aims to provide customers with access to trending collections, matching sets, footwear, best sellers, and quality athleisure products. DripModa continues to build its brand around modern sportswear, customer experience, and accessible fashion for individuals who value both function and style.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a Tracksuit at the start of November it came fine was to big done a return and the parcel has been lost I have the tracking sayingnits back with yous but can't get answered to emails I have done almost dripmoda said emailed them replies from in post to be ignored and throbbed off still trying ti sort this and not getting help from the support team

Reply from DripModa
Correct size and quick delivery, excellent thanks

Reply from DripModa
I ordered a tracksuit in NOVEMBER! the track was delivered on the 24/11/2025, tried it on and it was to big requested a return form to get a smaller size. So I printed it off and sent it back on the 27th of November and i still haven't anything from them!! Tracksuit was €137.94

Reply from DripModa
Terrible customer service, no one ever responds to dm messages or emails! Been emailing since the 15th December and still haven’t resolved the issue. Refusing to provide me a refund, due to my return parcel going “missing” stay clear of this company!!!!

Reply from DripModa
Can’t believe this company not 5 stars all the way great little company quality goods and fast delivery great prices what more can you ask for everything I’ve purchased has been perfect 👌🏻

Reply from DripModa
Waiting for someone to reply to a simple
Request on email is shocking. I sent an item 14 of December and I am still waiting for my refund ….. someone communicating with me would be great I have sent 5 emails and I am still fighting for just simple communication. Shocking and will never order Rrom for you again…… look at your emails as this is the only way for people to get in touch …..

Reply from DripModa
Arrived on time, fit perfect and fantastic quality. Thank you

Reply from DripModa
ORDER NUMBER 348454
YOU HAVE HAD MY RETURN AND MY MONEY FOR A MONTH! I HAVE SENT 13 EMAILS TO THE EMAIL ADDRESS YOU PROVIDE WITH NO RESPONSE. I HAVE MESSAGED YOU ON INSTAGRAM AND YOU TELL ME TO EMAIL YOU AT THE EMAIL ADDRESS I HAVE EMAILED 13 TIMES. ITS UTTERLY DISGUSTING HOW YOU TREAT PEOPLE
YOU HAVE MY MONEY AND THE RETURNED TRAINERS !!!!
I WANT EITHER THE EXCHANGE AS REQUESTED OR REFUND .
I AM NOW IN THE FINAL STAGE OF LEGAL ACTION

Reply from DripModa
I returned an item and requested a refund to my original payment method, which the company’s policy states is possible. However, I was not given this option during the return process.
Despite contacting DripModa several times to request a refund back to my original payment method, I received no response or assistance. Instead, a voucher was issued without my consent, which I do not want or need.
There has been no meaningful customer service, no communication, and no attempt to resolve this properly. I would have been happy with a straightforward refund as stated in their policy, but this has not been honoured.

Reply from DripModa
Great delivery and love my trailberg set 🔥🤙

Reply from DripModa
Absolutely appalling company, returned over 2 wks ago , waiting on refund of over £400 , no response or notification of return , though I checked tracking , got response on Instagram promising me refund , still nothing , opened dispute with bank

Reply from DripModa
The delivery was fine but I received an item and it was too big and I wanted to exchange for the same item but a smaller size I entered my details into the returns portal was told I will receive instructions to return but never did I also emailed the customer service email and did not receive an answer and it says the policy is you can only return within 14 days and I hope that this can be resolved before that order #363512

Reply from DripModa
Disgusting company seems like they’re being ran by the bare minimum. An outfit bought for Xmas and only half the set sent. First time ever using and this will be the last as trying to get the other half of the outfit is literally impossible!! You have to send 10 emails to get a response that’s vague also. Shame on this place.

Reply from DripModa
I ordered 2 pairs of trainers, one of which was faulty. I have returned them for an exchange but now 6 weeks on and I have still not received them and they are ignoring all of my emails. This company is appalling and are the worst company that I have ever dealt with.
If I could give the zero stars I would have.
DO NOT USE, EVER!

Reply from DripModa
Great service fast delivery defo order again

Reply from DripModa
Products are always good quality and get to you within a reasonable time.
Need more XL and XXL

Reply from DripModa
I ordered a tracksuit for my son for Christmas, I never received it. I have been asking dripmoda for help etc they said they will contact the delivery service but it will take 14-28 days for a reply/update. We are now on day 42 and my emails are being ignored. I have been been able to get a response. I even stopped getting the automated response letting me know my email had been received so I think my Email was blocked, so I have attempted to email from a different email address hoping for a response. Pretty poor customer service.
I have ordered from there before and as long as your happy with your order there are no issue, quick delivery but if you need to return or exchange or just didn’t receive they’re just a nightmare.

Reply from DripModa
Poor correspondence all round. Wouldn't recommend at all ... Stay away

Reply from DripModa
Ordered a coat and e mailed several times order number 362760.. no reply
obviously a scam DO NOT USE THESE FOOLS AT NO COST.. They don’t answer e mails they are a joke

Reply from DripModa
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.