Drivertuner Reviews 23

TrustScore 1.5 out of 5

1.7

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1.7

Bad

TrustScore 1.5 out of 5

23 reviews

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Rated 5 out of 5 stars

My dealings with a shonky mob

My dealings with a shonky mob called Driver Tuner

On the 16th April I paid $7.51 for the use of this software from the 16th April to the 23rd April.

The software was not suitable for my requirements and it was uninstalled on the 20th April.

On the 22nd April I received an Email from a mob called Clickbank advising me that $60.35 was being deducted from my account that I had paid the $7.51 from for the use of the software for the 7 day period.

I contacted Driver Tuner immediately that the software that I could only have been used until the 23rd April had been uninstalled from my computer and they had no authority to have their cohort Clickbank make any further deductions.

Thanks, but no thanks!
I paid for a 7 day trial and have decided against continuing.
Reply from Driver Tuner

Subject: Re: DRIVER TUNER
Dear Customer,
Thank you for contacting our Support Team!
Could you give us a chance and keep using we will provide technical support for your computer in the future! That's to say, you can ask any computer technical question during the license period. Besides we are updating the software all the time. You will find our product and service are valuable! If you are still not satisfied with the product, we will happily cancel your subscription immediately.
Best Regards.

Email sent
22nd April
The above 7 day trial of your product is to be cancelled immediately and you do not have my authority to make any further deductions from my account.

Ivan Dalzell

On the 23rd April I received an Email from Clickbank advising me that they had deducted $60.35 from my Credit Card.

Email sent

On Tue, Apr 24, 2018 at 4:38 AM,
Subject: Re: DRIVER TUNER

Dear Customer,
Thank you for contacting our Support Team! We’re so sorry that you have experienced issues!
As promised, if DriverTuner or our Support Team is not able to resolve the problem for you, we will happily cancel your order immediately.
Before cancelling, we would love the opportunity to provide you with personalized Technical Support to help you fix the problem. Please respond with the following details so that we can best assist you:
1. What is the problem with your computer?
2. Are you getting an error message? If so, please provide it exactly, as well as the circumstances that causes it to appear.
3. What OS System do you use? (Windows XP, Vista, Win 7, Win 8, Win 10, etc.)
4. If you are able, please also provide a screen shot of the problem.
NOTE: To create a screen shot:
· Press PRINT SCREEN (located next to the F12 key on most keyboards).
· Open MS Paint in Windows Accessories.
· Press CTRL+V to insert the screen shot.
· Save the new image to the Desktop in PNG format.
· Attach the saved file to the e-mail.
5.which driver you would like to update?
6.Your computer brand and model number?
Thanks so much! We look forward to hearing back from you so that we can quickly resolve this issue!
Sincerely
DriverTuner Support Team

You morons just aren’t getting it. Your Driver Tuner was uninstalled from my computer on the 20th April 2018 and if your product was any good you would not have to resort to such unethical, shonky treatment of prospective customers. You are advised:

IF THE AMOUNT OF $60.35 IS NOT REIMBURSED TO MY ACCOUNT WITHIN 48 HOURS OF THIS NOTICE I WILL BE CONTACTING THE ACCC IMMEDIATELY AND LODGING A CLAIM IN THE SMALL CLAIMS TRIBUNAL TO RECOVER THIS AMOUNT TOGETHER WITH COSTS.

Ivan Dalzell

25 April 2018
Unprompted review
Rated 1 out of 5 stars

Dont use this crap.

Dont use this crap.

I got this reccomended from from a program a few monfh back. So tryed it out and i shut never have done that.

After installed what the software told me where out dated drivers, i rebooted my system and bang. Windows loge came but freezed up just after that and then the system just kept rebooting.

I tryed every thing in my power to save my windows install but nothing worked. It cut not be repaired, recovered or any thing. I even tryed out all the known thing ind CMD or windows command prompt with bootrec, bootrepaier and so on. Nothing cut be done and i lost all my latest files i dit not had made backup of yet. tryed severel windows installs and the same happened every time.

I tryed with windows 7 and 10. Every time driver tuner made my windows unbootable and unable to repair it.

Again dont use this crap. Its nothing else than malware or something like that. It deffently not holds it promised with "Excellent Ability to Fix Driver Issues". They are wrong driver tuner is the issue or make it worse by destroying your windows.

20 February 2018
Unprompted review
Rated 1 out of 5 stars

THIS IS RUBBISH ZERO RATING

These people are scammers. They encourgae you to sign up for a 7 day trial for which they charge a small fee then, once they have your charge card details they immediately deduct a full years subscription. They will not even consider refunding your money and are immoral and acting illegally. They are thieves and i don't even want to open their stupid product...I just want my money back. BEWARE...DO NOT DEAL WITH THIS COMPANY.

17 October 2014
Unprompted review
Rated 1 out of 5 stars

scam

bought the 7 days trial, when you do this, you automatically sign up for the full version. If you product are any good, you don't have to use this scam method. I have writen to them many time for a refund for the full version, at first they answered trying to get me to keep the product, I refused and then they just stopped answering.

26 August 2014
Unprompted review
Rated 1 out of 5 stars

Russian malware

I've been having problems with one of my laptops' ethernet card, and have been looking to update the driver. In my search, I found a program, drivertuner, which at first appeared to be just the ticket.

When I started doing research, I quickly found out that this program comes with Lion Sea malware, which will infect your computer. Lion Sea is, according to web sources, affiliated with RBN, the Russian Business Network which is one of the worse bits of sleaze currently around on the internet whose specialities include clickjacking, identity theft and computerjacking.

I would strongly urge anyone not to get this program. Download your drivers only from official sources. There are no shortcuts.

26 July 2014
Unprompted review
Rated 5 out of 5 stars

DriverTuner makes my PC run faster

Nowadays I was annoyed with my out-put drivers, I looked for a solution on Internet, then I found DriverTuner. It was amazing, it helps me install the most accurate and up-dated drivers. My computer is running faster than before.

23 July 2014
Unprompted review
Rated 5 out of 5 stars

Drivertuner keeps my PC in good state

Drivertuner is easy to use.It can update my Laptop’s drivers automatically. And all driver troubles were gone! It is a useful tool.It scans the computer with perfect scan technology automatically and downloads almost ALL out-of-date drivers with a single click.And then it installs the most accurat and up-to-date drivers to maximize your PC performance.

18 July 2014
Unprompted review
Rated 4 out of 5 stars

Drivertuner Helps me install my hp printer driver.It's amazing.

My printer driver stops working suddenly so I was worried about it. It will takes me a lot of money to change a new one.After I have searched the methods to repaire it.Drivertuner helps me a lot. It scans my printer devices and find the right printer driver on my computer. Now my printer can work again. Thanks a lot.

4 July 2014
Unprompted review
Rated 4 out of 5 stars

this drivertuner works fine

I got the drivertuner together with my smartpcfixer purchase. I used it for several months, it turns out to be working fine. my drivers are all up to date. you are really great to produce such good software.

15 May 2013
Unprompted review
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