Banner for DriveTime Car Sales - Arlington

DriveTime Car Sales - Arlington Reviews 59

TrustScore 4.5 out of 5

4.3

821 E Division St, 76011 Arlington, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank you Roddy Escalon at the Arlington, Tx location ! You made the whole process so easy ! Awesome customer service ! Explained everything in detail and just took the time to listen. Much appreciate... See more

Company replied

Rated 5 out of 5 stars

OMG, I had the best car buying experience, my sales person Robert (Henry) Birchfield was so professional and made the experience fun, I wasn't there for a long time, he told me what my options where a... See more

Company replied

Rated 5 out of 5 stars

Roddy was very informative and helpful throughout the process. He answered all of my questions and didn’t make me feel pressured to buy. He even helped me call around to find reasonable car insurance.... See more

Rated 5 out of 5 stars

Roddy made my car buying experience extremely easy. He was very informative and thorough. All of my questions were answered directly with no runaround.

Company replied


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Arlington

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 821 E Division St, 76011, Arlington, TX, United States

  • 18172777755
Promotion box for DriveTime Car Sales - Arlington

Discover DriveTime

Shop every car with your personalized terms!

4.3

Excellent

TrustScore 4.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I need someone to contact me ASAP

I need someone to contact me ASAP
I purchased the car on May 19 and between May 19 to today Jube 4
I hav had to replace a tire
A battery
And today Jun 4 the check engine
light just came on

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Rodolfo was a delight and all went well.

13 May 2026
Unprompted review
DriveTime Car Sales - Arlington logo

Reply from DriveTime Car Sales - Arlington

Thank you so much for your kind words, Joshua. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Most wonderful easiest experience ever

Most wonderful easiest experience ever. Mr. Roddy was super helpful and made the process super smooth

20 March 2026
Unprompted review
DriveTime Car Sales - Arlington logo

Reply from DriveTime Car Sales - Arlington

Hello Mariah Fleming, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

John made my day and made this…

John made my day and made this experience super easy and comfortable

23 February 2026
Unprompted review
DriveTime Car Sales - Arlington logo

Reply from DriveTime Car Sales - Arlington

Hello Ramee Mae WestBarnes, Thank you so much for taking the time to review your visit at our Arlington DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

John he really help my a lot with all…

John he really help my a lot with all the process thank you so much

16 February 2026
Unprompted review
DriveTime Car Sales - Arlington logo

Reply from DriveTime Car Sales - Arlington

I am thrilled to hear you had a great buying experience at our Arlington DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Roddy was great

Roddy was great. Very detailed and did everything he had promised me. He knew I was coming from over 2 hours away. He had everything ready for me. No surprises with him or the car. Best car buying experience that I’ve had in a long time. I will be back when it’s time for another car. Thanks Roddy!

5 February 2026
Rated 5 out of 5 stars

Friendly and professional team…

Friendly and professional team specially John from Arlington Texas dealer. He exceeded my expectations with his kindness, hard work and commitment

3 January 2026
DriveTime Car Sales - Arlington logo

Reply from DriveTime Car Sales - Arlington

Hello William Belair, Thank you so much for taking the time to review your visit at our Arlington DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

There on a prayer

Roddy was a great salesman who took his time explaining the process & made me feel comfortable about asking “girl” questions. Lol. The process was pretty simple & I’m very satisfied with the customer service.

18 December 2025
Rated 5 out of 5 stars

Roddy was great

Roddy was great! Got us in quick no hassle and very patient loved the experience!

9 December 2025
Unprompted review
DriveTime Car Sales - Arlington logo

Reply from DriveTime Car Sales - Arlington

We are grateful to have you as a valued DriveTime customer Melannie. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Amazing Car Buying Experience

Roddy made my car buying experience extremely easy. He was very informative and thorough. All of my questions were answered directly with no runaround.

11 November 2025
Unprompted review
DriveTime Car Sales - Arlington logo

Reply from DriveTime Car Sales - Arlington

We are grateful to have you as a valued DriveTime customer Brittany. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 4 out of 5 stars

The salesman John

The salesman John Hightower was excellent. He explained to process every step of the way and kept us informed through every slowdown in the process.

12 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look