Thank you Roddy Escalon at the Arlington, Tx location ! You made the whole process so easy ! Awesome customer service ! Explained everything in detail and just took the time to listen. Much appreciate... See more
Company replied

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Thank you Roddy Escalon at the Arlington, Tx location ! You made the whole process so easy ! Awesome customer service ! Explained everything in detail and just took the time to listen. Much appreciate... See more
Company replied
OMG, I had the best car buying experience, my sales person Robert (Henry) Birchfield was so professional and made the experience fun, I wasn't there for a long time, he told me what my options where a... See more
Company replied
Roddy was very informative and helpful throughout the process. He answered all of my questions and didn’t make me feel pressured to buy. He even helped me call around to find reasonable car insurance.... See more
Roddy made my car buying experience extremely easy. He was very informative and thorough. All of my questions were answered directly with no runaround.
Company replied
Written by the company
Written by the company

821 E Division St, 76011, Arlington, TX, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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I need someone to contact me ASAP
I purchased the car on May 19 and between May 19 to today Jube 4
I hav had to replace a tire
A battery
And today Jun 4 the check engine
light just came on

Reply from DriveTime Car Sales - Arlington
Most wonderful easiest experience ever. Mr. Roddy was super helpful and made the process super smooth

Reply from DriveTime Car Sales - Arlington
John Hightower was amazing!! Go see him!!
Mr highland was super kind and helped us out and made everything very understandable
Thank you ❤️
John made my day and made this experience super easy and comfortable

Reply from DriveTime Car Sales - Arlington
John was extremely helpful. We struggled to pick a car that fit our needs. However, John was there the whole 3.5 hours, patient and super insightful.
John he really help my a lot with all the process thank you so much

Reply from DriveTime Car Sales - Arlington
Roddy was great. Very detailed and did everything he had promised me. He knew I was coming from over 2 hours away. He had everything ready for me. No surprises with him or the car. Best car buying experience that I’ve had in a long time. I will be back when it’s time for another car. Thanks Roddy!
Friendly and professional team specially John from Arlington Texas dealer. He exceeded my expectations with his kindness, hard work and commitment

Reply from DriveTime Car Sales - Arlington
Great service always willing to work with you would recommend
Roddy was a great salesman who took his time explaining the process & made me feel comfortable about asking “girl” questions. Lol. The process was pretty simple & I’m very satisfied with the customer service.
Roddy was great! Got us in quick no hassle and very patient loved the experience!

Reply from DriveTime Car Sales - Arlington
Roddy made my car buying experience extremely easy. He was very informative and thorough. All of my questions were answered directly with no runaround.

Reply from DriveTime Car Sales - Arlington
Fast, easy and great customer service experience thanks to Roddy for being patient to us to get another car 🙏
The salesman John Hightower was excellent. He explained to process every step of the way and kept us informed through every slowdown in the process.
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