The sales rep, LaShondra was very helpful very professional. She took care of all of my needs. She went above and beyond that’s what made it so outstanding she’s an excellent salesman.
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Mr Reggie at DriveTime on Washington Rd was very helpful..He needs a promotion..Jennifer was also very helpful
Company replied
Lashonda Flournoy was very professional and caring. She made sure I was comfortable in my purchase and also helped me through all the downloads and setups inside automobile. I will 100% recommend Driv... See more
Company replied
I did a brief search of some available Drive Time vehicles online, found one local i was interested in, submitted my information on the site to get a quick approval, and within 10 minutes I received a... See more
Company details
About DriveTime Car Sales - Augusta
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3212 Washington Rd, 30907, Augusta, GA, United States
- 17066910190
Discover DriveTime
4.7
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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I want to give a huge thank you to…
I want to give a huge thank you to Brandi at DriveTime for her outstanding customer service. Not only did she go above and beyond to get me into the car I needed right when I needed it most, but she also made the process enjoyable from start to finish.
Brandi is professional, knowledgeable, and quick to make you feel at ease. On top of that, she’s a natural comedian — she kept me laughing the whole time, which turned what could’ve been a stressful experience into a fun and memorable one.
If you want someone who truly cares about her customers while keeping the vibe light and positive, Brandi is the one to see. She’s the reason my experience at DriveTime was a perfect 10/10.
6 September 2025
Unprompted review
Reply from DriveTime Car Sales - Augusta
We appreciate the 5-star rating you submitted. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Brandi was able to create that for you!
Thank you,
DriveTime Customer Relations
Sean made my experience great he really…
Sean made my experience great he really needs a raise
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - Augusta
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Reply from DriveTime Car Sales - Augusta
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Brandi & Jennifer are phenomenal…Ty!
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - Augusta
Thank you for leaving your review, Steve . We love hearing that you were pleased with your experience at Augusta DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Great experience from ms.Lashonda
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - Augusta
We appreciate you sharing your experience with us, Kashh Year. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!
Thank you,
DriveTime Customer Relations
I have bought many cars in the last 54…
I have bought many cars in the last 54 years and this has been the easiest and most enjoyable buy yet. The commercials are for real. The entire team of Lowanda, Shonda
And Sean made the deal for real.
Thanks to the whole Team.
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - Augusta
Hello Clarence Ware, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Very helpful and friendly
Shonda was extremely helpful and informative
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - Augusta
We are grateful to have you as a valued DriveTime customer Albert. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Had an excellent experience and the…
Had an excellent experience and the staff was very friendly
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - Augusta
Hello Sam, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Was approved instantly Brandy is…amazing
Was approved instantly Brandy is amazing...
5 July 2025
Unprompted review
Reply from DriveTime Car Sales - Augusta
We appreciate you sharing your experience with us, Chiquita L Curry. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Brandy was able to create that for you!
Thank you,
DriveTime Customer Relations
Drivetime are con artists
I bought a 2021 GMC Terrain from Drivetime in Augusta, GA on May 10th 2025. This was a big investment for me and a difficult decision to make. I needed a reliable vehicle for work and general transportation for my kids and myself. I took the leap trusting Drivetime was selling me a sound vehicle and had done their due diligence in performing a pre purchase inspection. On June 18th just 39 days after purchasing this vehicle and (still making payments actually having just made the first payment after initial down payment) I was left stranded when the transmission wouldn't shift. I contacted SilverRock who I pay for the warranty with. I got the vehicle to a transmission shop over an hour away that is in network that night. The following day they notified me that the transmission fluid was completely black and full of metal shavings. For any remotely qualified mechanic checking the fluids would be part of an inspection. When I voiced that to Drivetime they only said we just check for active mechanical failures. This was an active mechanical failure as the internal parts of the transmission had already begun breaking down. They either didn't inspect or more likely chose to sell it anyways. As of today the 29th of June still no vehicle it has been 10 days without the GMC I purchased and am paying for. SilverRock wanted to source their own transmission to replace the current damaged one and after several days found one that will be delivered to the shop this coming week. Being a holiday week upcoming they notified me the car most likely won't be finished until the following week. After the transmission is replaced there is still further diagnosis to be done for other strange noises that developed. I'm without the GMC I'm paying for 20+ days maybe even a month or more. The warranty only covers 10 days on a rental at 30 a day. When I asked Drivetime if they would cover the additional days or provide some type of options or assistance I was told they will do nothing absolutely nothing at all. No rental assistance, no return, no trade, no real apology from Drivetime Augusta or corporate customer relations. The only assistance I'm getting is through SilverRock who I pay for the warranty with. No attempt at all to do the right thing in any way shape or form. No attempt at all to show any concern for a consumer and human being a single father working class citizen who trusted their company spent thousands of hard earned dollars and was conned by Drivetime. This was a con in fact because no attempt to rectify selling a lemon was made.
10 May 2025
Unprompted review
Reply from DriveTime Car Sales - Augusta
Thank you for leaving your review, Will Ford. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
They made it easy to find the car that…
They made it easy to find the car that I wanted
13 January 2025
Reply from DriveTime Car Sales - Augusta
Thank you for taking the time to share your DriveTime experience, Roger. We love to hear that our sales staff provided a great car-buying experience for you at our Augusta DriveTime!
Thank you,
DriveTime Customer Relations
Sean is a great salesman very…
Sean is a great salesman very understanding, and professional and got the job done.
13 December 2024
Unprompted review
Reply from DriveTime Car Sales - Augusta
Hello Sheila, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Shawn was great
10 November 2024
Reply from DriveTime Car Sales - Augusta
Hello Kishona, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Great experience!!!
We had a great sales expert who was very kind and very knowledgeable. He made the experience much easier and enjoyable and less stressful.
29 October 2024
Reply from DriveTime Car Sales - Augusta
Hello Billie Borden, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Wanted to say Lashonda did a…car
Wanted to say Lashonda did an amazing job! She got me in and out she was very knowledgeable and went the extra mile to get me in my new suv ! Please ask for her if u looking to buy! Tysm Lashonda
14 September 2024
Unprompted review
Reply from DriveTime Car Sales - Augusta
Thank you for taking the time to leave a review, Danella! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Bad deal got a lemon
Bad deal got a lemon. I call the warranty Department having problems with the Brake System. That when i got the bad news that the Vehicle been has been in Saltwater.That when my problem really started. The warranty department wanted me to take it to repair shop so i did that. They refuse too do anything because their was so much wrong with the Vehicle.To make a long story short . I Will Not Recommend anyone too Purchase A Vehicle from Drive Time.
23 May 2024
Unprompted review
Reply from DriveTime Car Sales - Augusta
Thank you for leaving your review, Mary. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Drive Time Augusta
Drive Time Augusta, I really appreciate you! You came through in the clutch!
Thank You!
3 July 2024
My daughter worked with Shonda in the…
My daughter worked with Shonda in the Augusta, GA branch and she was awesome. She answered all of our questions and made my daughter feel comfortable as a new resident of GA. She even helped my daughter get setup with an extended warranty to ensure that as the car starts to age and have issues, my daughter is still covered. She is the best! I suggest anyone going to the Augusta, GA branch to go and see Shonda!! Thank you for all of your help Shonda! My daughter is so happy!
5 July 2024
Unprompted review
They literally sold the car out from…
They literally sold the car out from under I had an appointment at 9am to bring the money & purchase my vehicle & now at 9pm the night prior they have sold the car I supposedly “reserved” really wth mfs I needed this you money hungry pos
21 June 2024
Unprompted review
Reply from DriveTime Car Sales - Augusta
Thank you for reaching out, Cody. Our inventory sells quickly. Although the vehicle you were interested in was sold before you arrived, we're confident we have the right car for you in our vast inventory. We encourage you to keep checking DriveTime.com for the car you want or reach out to your local dealership so they can be on the lookout for specific vehicles.
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