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DriveTime Car Sales - Chandler Reviews 

52
TrustScore 5 out of 5

4.8

400 N Arizona Ave, 85225 Chandler, AZ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Definitely easiest buying experience I’ve had. In and out fast, no hidden fees or pressure to upgrade. Parker was very helpful and knowledgeable about the car and made the whole buying experience grea... See more

Company replied

Rated 4 out of 5 stars

Christian was awesome and honest during my purchase. He’s a really helpful and humbled representative. I’d refer anyone to him. I really appreciate his help with everything! Only thing I didn’t lik... See more

Rated 5 out of 5 stars

Came in thinking I wouldn’t be able to qualify or be lucky enough to walk out with a vehicle but was I wrong Parker was very helpful and I am walking out with a bigger vehicle the one I had my eye on... See more

Rated 5 out of 5 stars

Parker was an AMAZING help and was very specific and helped me understand what he was talking about. Very thorough!! Because of the easy experience and especially for a first time buyer like myself, m... See more

Company replied


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Chandler

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 400 N Arizona Ave, 85225, Chandler, AZ, United States

  • 14808214445
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4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Replied to 97% of negative reviews

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4.8

All reviews

(52)

3,571 reviews in the last 12 months

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Rated 5 out of 5 stars

Parker and Joanna from drive time were…

Parker and Joanna from drive time were very helpful here at downtown Chandler they made everything go smooth and wonderful I highly recommend if you need to shop to come here!

17 September 2025
Unprompted review
DriveTime Car Sales - Chandler logo

Reply from DriveTime Car Sales - Chandler

Thank you for sharing your feedback with us, Ignacio Lopez. We love hearing about your car-buying experience at our Chandler DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Joanne and her staff at Chandler AZ…

Joanne and her staff at Chandler AZ were incredible!!! Had no problems getting my Kia Soul today! all were friendly and accommodating. Would refer them to all!

29 August 2025
Unprompted review
DriveTime Car Sales - Chandler logo

Reply from DriveTime Car Sales - Chandler

Thank you for taking the time to share your DriveTime experience, Leo. We love to hear that Joanne and our sales staff provided a great car-buying experience for you at our Chandler DriveTime!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

We went to the Glendale and chandler…

We went to the Glendale and chandler locations . They both were great and helped us leave with a great car!

4 January 2025
DriveTime Car Sales - Chandler logo

Reply from DriveTime Car Sales - Chandler

Hello Abigail Lopez,

Thank you so much for taking the time to review your visit at our Chandler DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Michael was very professional he…

Michael was very professional he explained everything from start to finish and I was in and out at a reasonable time

11 October 2024
DriveTime Car Sales - Chandler logo

Reply from DriveTime Car Sales - Chandler

We appreciate the 5-star rating you submitted, Deloise . It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Michael was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Process was easy

They were very friendly and the process from arrival to leaving with a new car was just over 1 hour. Easiest time I have ever had getting a new car.

31 May 2024
Rated 1 out of 5 stars

THEY DON'T HAGGLE

We went there hoping to make a good deal and they told us they don't Haggle. They were very Rude and nasty and would not work with us at all. Every other car dealership in America Haggles, why don't they?

23 April 2024
Unprompted review
DriveTime Car Sales - Chandler logo

Reply from DriveTime Car Sales - Chandler

Thank you for providing us with your feedback regarding your experience with our Chandler location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Rated 4 out of 5 stars

Thank you Christian!

Christian was awesome and honest during my purchase. He’s a really helpful and humbled representative. I’d refer anyone to him. I really appreciate his help with everything!

Only thing I didn’t like about Drive time is that they don’t courtesy wash the cars or clean them once purchased, they just expect you to take the car as is. I’ve never experienced that at any car dealership before. I wish they would change that, it really helps and make people feel like they’re important to the dealership.

1 December 2023
Rated 5 out of 5 stars

Customer servicr

Everyone was very nice and very punctual to my needs for a new vehicle. Thank you Albert and AJ plus the rest of the team for the awesome customer service!! Very Happy with my new/used vehicle!!!!

15 June 2022

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