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DriveTime Car Sales - Downey Reviews 

69
•
TrustScore 4.5 out of 5

4.7

9262 Firestone Blvd, 90241 Downey, CA, US

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See what reviewers are saying

Rated 5 out of 5 stars

I had the most professional salesman I ever had the pleasure to deal with, and because of him my experience was beyond exceptional. His customer service is world class and therefore I have a pleasure... See more

Rated 5 out of 5 stars

AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly w... See more

Company replied

Rated 4 out of 5 stars

I had the best experience financing my car with DriveTime. Joe at the Torrance location did an excellent job of running my info, collecting all documents needed and getting me setup to see the vehicle... See more

Rated 3 out of 5 stars

Kind of rushed compared to my first car I bought. Also they just weren’t as thorough(Jayson). The manager used to also be involved in deals. Now he just sits.


Company details

  1. Used car dealer
  2. also in
  3. Auto market
  4. Car dealer
  5. Car finance and loan company

About DriveTime Car Sales - Downey

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 9262 Firestone Blvd, 90241, Downey, CA, United States

  • 15629409360
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4.7

Excellent

TrustScore 4.5 out of 5

69 reviews

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Replied to 94% of negative reviews

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4.7

All reviews

(69)

2,718 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AJ Made the Whole Process Easy and Stress-Free

AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly without any pressure.
I really appreciated AJ’s professionalism and how respectful he was of my situation. There were no games, no rushing — just clear communication and real help. The overall experience was much better than I expected.
If you’re considering DriveTime, ask for AJ. He genuinely made a difference and turned this into a positive experience.

30 January 2026
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

We appreciate the 5-star rating you submitted, Les Mitchell. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that AJ at the Downey location was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great service

Great service. Unlike other dealerships you are there for hours. This was the best experience, great customer service, fast paperwork was out within an hour. This was my first time and it was the best experience.

26 January 2026
Rated 5 out of 5 stars

Timetra was amazing

Timetra was amazing! She was very patient with our self employment and documents, and got the deal done.

10 January 2026
Unprompted review
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Reply from DriveTime Car Sales - Downey

Hello Vince Crandon, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Yeah I had a very great experience…

Yeah I had a very great experience Yonathan Hernandez was very helpful and friendly.

3 January 2026
Unprompted review
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

We are grateful to have you as a valued DriveTime customer George. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Quick and straight forward

Ms. Smith did a wonderful job guiding me through my first big car purchase. Everything made sense and we worked a deal same day. See for yourself!

27 December 2025
Unprompted review
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

We are grateful to have you as a valued DriveTime customer Ja Meir. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Yonathan was exceptional

Yonathan was exceptional. He worked with me after closing, didn't rush any decisions, made awesome recommendations. Explained everything thoroughly.

4 December 2025
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

Hello Danielle Lutje, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Timetra assisted us with the process

Timetra assisted us with the process . Very friendly and knowledgeable. I highly recommend buying vehicles from DriveTime . This would be our third vehicle that we got from them.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I was treated very well

I was treated very well. The entire process was easier and more friendly than I expected. I left with a vehicle I love, and Timetra did a wonderful job of explaining the vehicle's benefits, and made the whole process very easy.

24 October 2025
Unprompted review
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

We appreciate the 5-star rating you submitted, Melanie. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Timetra was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Good Customer service

The service that I had was easy fast installing I enjoyed being there and I was able to be comfortable and be myself

18 October 2025
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

Thank you for taking the time to leave a review, Letishia! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Timetra made me very comfortable from…

Timetra made me very comfortable from the very beginning. Made me at easy in a usual stressful experience of car buying.. Provided great information and details.

10 October 2025
Unprompted review
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

Hello Terri Hall, Thank you so much for taking the time to review your visit at our Downey DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Ask for Timetra

Timetra was great and never rushed the sales process. She answered all my questions and helped me pick out a great car. Ask for Timetra.

26 September 2025
Unprompted review

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