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DriveTime Car Sales - Fayetteville Reviews 

33
TrustScore 4.5 out of 5

4.6

5421 Raeford Rd, 28304 Fayetteville, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

My experience with Joshua Nadell was absolutely exquisite!!! Such a fast easy process and he was so eager to help us understand everything before we even moved forward with anything. Super honest guy... See more

Rated 5 out of 5 stars

My sales associate Daniel was so nice and professional while also being personable. He got me exactly what I wanted. He was fast and straight forward. This was the best buying experience I’ve ever had... See more

Rated 5 out of 5 stars

This company and stuff was very welcoming and friendly! Josh and dan were great sales reps and helped us and answered every question we had possible! Definitely Recommend coming and seeing one of them... See more

Rated 5 out of 5 stars

Marcus help me out in picking out the perfect vehicle that was right for me. Very professional and reliable. You can tell he has the experience that is needed for the job.

Company replied


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Fayetteville

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 5421 Raeford Rd, 28304, Fayetteville, NC, United States

  • 19102740980
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4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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Replied to 96% of negative reviews

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4.6

All reviews

(33)

3,560 reviews in the last 12 months

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Rated 5 out of 5 stars

This company and stuff was very…

This company and stuff was very welcoming and friendly! Josh and dan were great sales reps and helped us and answered every question we had possible! Definitely Recommend coming and seeing one of them to get your new car!

6 May 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM DRIVETIME!!

DO NOT BUY FROM DRIVETIME!!! I bought a car 2 months ago, it needs $2100 worth of body work, $450 worth of brakes, and does not have air conditioning. And that is how they sold it to me! Their inspectors must be blind! And they are not helpful. Silver rock is also a joke, and a complete waste of your money!! BEWARE AND SHOP ELSEWHERE!!! My sales person did not make me aware of the 5 day return policy, or I would not have this car. I have contacted the customer support center, and they are of very little help, very slow to respond.And their inspectors must be blind, or are not doing their jobs. Silver rock is no help, and WAY overpriced, don't let them just throw this in for you!!!

11 April 2023
Unprompted review
DriveTime Car Sales - Fayetteville logo

Reply from DriveTime Car Sales - Fayetteville

Thank you for leaving your review, Kirissia. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Awesome experience! Top Notch Customer Service!

Awesome experience. Very painless and easy process. My wife and I always enjoy using DriveTime and will continue to do so. The guy that helped us (I forgot his name), he was so helpful and polite. Very professional and also made great conversation! He explained things very well! All around wonderful experience!

24 July 2022
Rated 5 out of 5 stars

Kelly made our stressful experience of…

Kelly made our stressful experience of buying a car very positive. I felt no pressure, she answered all of our questions, It took me two days to make a decision but when i was ready we were in and out both times in an hr.

10 July 2022
Rated 5 out of 5 stars

My experience at drive time was amazing…

My experience at drive time was amazing super friendly sales associate he was very knowledgeable and helpful I dint feel rushed or pressured it was a good time… although I would have like for my new car to be gased up and washed .. but overall it was a great experience thanks I’m looking forward to our journey

16 June 2022
Rated 5 out of 5 stars

Happy customer

Your employee Joshua was outstanding on the performance of his job and knowledge about the car. He made the whole process of buying a car easy. Answered all my questions I had. I will highly recommend drive time and Joshua Nadell to anyone looking for a car.

7 May 2022

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