Charles was a great sales person. He really made me felt happy and was very supportive and helping me with my decisions. I had bad times with dealerships but for the first time I felt like someone act... See more
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I’m absolutely happy about my decision to come to drive time. Customer service was excellent Mr Charles Jennings did a fantastic job with going over everything and explaining every detail. Thank you D... See more
Maggie is THE most friendly, patient, and kind car saleswoman we have ever met. She made my husband and I feel welcome and content. She is very knowledgeable about the vehicle purchase process. She t... See more
The sales person was suppose to put hold on car everthing was done except a my last three pays we did try to down load was able so I told her I would in morning and be there at 330 to pick up car bu... See more
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Company details
About DriveTime Car Sales - Glen Burnie
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
7513 Ritchie Hwy, 21061, Glen Burnie, MD, United States
- 14106890180
Discover DriveTime
4.1
Great
39 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Charles was a great sales person
Charles was a great sales person. He really made me felt happy and was very supportive and helping me with my decisions. I had bad times with dealerships but for the first time I felt like someone actually cared and helped me. Thank you Charles for your service and help me pick a vehicle.
14 May 2026
Amazing car buying experience!
Amazing car buying experience!! I highly recommend the Glen Burnie location, the entire staff was friendly and provided excellent customer service. Charles Jennings is the BEST!
1 May 2026
I’m absolutely happy about my decision…
I’m absolutely happy about my decision to come to drive time. Customer service was excellent Mr Charles Jennings did a fantastic job with going over everything and explaining every detail. Thank you Drive Time for my beautiful car.
25 April 2026
My experience at drive time in Glen Burnie was 5 stars
My experience at drive time in Glen burnie was awesome…It started with a conversation over the Phone with store Manager Oliver … I was coming at him hard with questions an he was patient and calm ..,, because I saw so many horror story and reviews ….he said I can’t speak for anyone else but you would just have to come here and see for yourself…so I did the next day I was greeted buy a lovely receptionist I forgot her name but she was really pleasant…she asked if I wanted tea Coffee or water and informed me linette
Will assist me… She said oh you spoke to our boss he told us all about you and that we need to make sure we take care of you lol
They were really nice Linette was awesome soft spoken and knew her ish….. I left out there with a beautiful Nissan rouge with only 68,000 miles even though my credit was terrible… Drive Time is truly the car dealership of second chances… I’m not gonna lie but my APR IS A LITTLE HIGH … but that’s because of my credit score in 6 to 12 months consecutive on time payments lol refinance and lower that …. Drive Time Glen Burnie y’all all are rockstars !!!!!
19 March 2026
I think I was sold a lemon
My experience at the location was awesome, BUT I just brought the vehicle on Monday and Thursday night my car wouldn't start. So when I called Drivetime I was told they are not mechanics and to call the warranty. She didn't even care! Was i sold a lemon?
23 January 2026
Reply from DriveTime Car Sales - Glen Burnie
Thank you for leaving your review, Niaisha Hill. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Reply from DriveTime Car Sales - Glen Burnie
Thank you for taking the time to leave a review, Francis! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Horrible customer service
Horrible customer service! My van has spent more time in shops than it has been on the road! I have had to put a new transmission in it, a new water pump, my rear Door just stopped working and I am currently hour 6 into fixing it. I have had to use a tow on 3 separate occasions. I call drive time and what do they say? If it is covered by your warranty we can help you. Seriously? If I had had nonstop problems with the vehicle I pay $600 a month for you think I would get a swap or my van fixed the right way 1 time! Absolutely ridiculous! I will personally prevent anyone from buying a car from drive time.
5 December 2025
Unprompted review
George!!
George!!! He was patient, funny, and personable. My purchase was smooth. I was nervous but in and out. I highly recommend everyone go see GEORGE!!! I truly appreciate the knowledge he gave and made me feel at ease and said you want to leave with a car today? I said yes he said ok let’s do it! Thank you!!
21 July 2025
Unprompted review
Reply from DriveTime Car Sales - Glen Burnie
Hello Ashlee Dixon, Thank you so much for taking the time to review your visit at our Glen Burnie DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Customer service is scam
Customer service is scam. Commercials and online information not matching customer service specifications.
10 June 2025
Unprompted review
Reply from DriveTime Car Sales - Glen Burnie
Thank you for providing us with your feedback regarding your experience with our Glen Burnie location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Reply from DriveTime Car Sales - Glen Burnie
We are grateful to have you as a valued DriveTime customer Valerie. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
I had the most wonderful experience at…
I had the most wonderful experience at DriveTime. My agent was George, he was exceptionally knowledgeable and fit me in and out within 2 hours max with the car that I wanted. Thanks George and DriveTime
10 May 2025
Unprompted review
Reply from DriveTime Car Sales - Glen Burnie
We appreciate the 5-star rating you submitted, Angela. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that George was able to create that for you!
Thank you,
DriveTime Customer Relations
My experience with DriveTime in Glen…
My experience with DriveTime in Glen Burnie Md was excellent, my rep CJ was outstanding, explained everything in detail, he was very down to earn and knowledgeable about the process. The assistant and general managers were awesome also, thank you all.
21 March 2025
Unprompted review
Reply from DriveTime Car Sales - Glen Burnie
Hello Antwane Jones, Thank you so much for taking the time to review your visit at our Glen Burnie DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Sales person was very knowledgeable, nice and helpful.
I like to thank Drivetime for helping me in a timely manner. Stress free.
14 January 2025
Reply from DriveTime Car Sales - Glen Burnie
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Reply from DriveTime Car Sales - Glen Burnie
Thank you for taking the time to share your DriveTime experience, Tia. We love to hear that Linita provided a great car-buying experience for you at our Glen Burnie DriveTime!
Thank you,
DriveTime Customer Relations
Very good Salesman will tell my friends…
Very good Salesman will tell my friends to come and shop with Drive Time.
2 November 2024
Reply from DriveTime Car Sales - Glen Burnie
Thank you for sharing your feedback with us, Everett Harris.
We're thrilled to know you had a positive buying experience while at our Glen Burnie DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
Selling cars that should not pass…
Selling cars that should not pass inspection. I was told that about my car I bought 10 days ago of which it’s been in the shop for all but 4. New motor water pump vvt solenoid now shocks struts new engine. What a joke don’t trust it
1 October 2024
Unprompted review
Reply from DriveTime Car Sales - Glen Burnie
Thank you for leaving your review, Elwood. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
EXCELLENT!
5 August 2024
Linita was so helpful and patience with…
Linita was so helpful and patience with helping me.
1 June 2024
Unprompted review
Great customer service and easy process
Joe, our rep, was excellent. We liked that we did most of the application process online and spent a short period of time in the dealership.
24 May 2024
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