It was the Salesperson Matt that made my experience exceptional. He listened to everything that I had to say regarding my need for purchasing a Car. He cared about my experience at Drive Time. He care... See more
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Review summary
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Nick provided outstanding customer service. The process went extremely smooth. The car was in excellent condition and very clean. I came here to purchase a 2023 Hyundai Elantra SEL because two months... See more
I have to give a lot of gratitude to the Saint Louis Drivetime !!!! We drove 215 miles from Indianapolis Indiana to Saint Louis and very nice and fast process with Cam, Andru, and Alex the manager !!... See more
I pray that this car buying process ends the same way that it beginned: Blessed. They took the time to help me pick out the car I wanted and when I found out the car they made sure I got it! I'm very... See more
Company details
About DriveTime Car Sales
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
7457 E. Hampton Ave., 85209, Mesa, United States
- (888) 290-0148
- approvals@drivetime.com
- www.drivetime.com
Discover DriveTime
4.5
Excellent
29k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Setting up an appointment to test drive…
Setting up an appointment to test drive a car online was so easy. I was almost immediately contacted to confirm, and they had the car ready for me upon arrival. Tyler was so kind and helpful. He provided all the essential information regarding the car I wanted to purchase and talked me through the financing procedure. It made purchasing a car feel like a walk in a park. The whole office and those working were welcoming and helpful.
14 July 2026
Unprompted review
Get a second car and have the same…
Get a second car and have the same problem a lot of smoke coming from the exhaust pipe yes two cars in 2 weeks get a 3rd and have a battery terminal problem.
15 July 2026
Alberto Aquilar was awesome
Alberto Aquilar was awesome! He took great care of us! Great customer service!
He was patient with all the questions my husband and I asked. Thank you Alberto for our great car! We needed it immediately and the company did not waste time! The process was easy. I recommend DriveTime!
10 July 2026
Unprompted review
I would like to thank Vanessa for all…
I would like to thank Vanessa for all her help on getting my parents a nice car most of all love the way she explained every single detail and all paperwork and answers all our questions most of all her service
14 July 2026
Unprompted review
Wonderful she helped us alot
14 July 2026
Unprompted review
Excellent customer service at the Eastpointe location. Nate, Serria, James and Manny very helpful and professional
Excellent customer service
14 July 2026
Great job drive time ❤️
Customer service was great. No double talk and they work with you explaining everything. Thanks Kristen
14 July 2026
Five-Star Experience at DriveTime!
I had an outstanding experience at DriveTime! I recently purchased a 2022 Nissan Altima, and the entire process was smooth, stress-free, and enjoyable. My sales representative, Terrill, was absolutely amazing! He was professional, knowledgeable, patient, and genuinely cared about helping me find the right vehicle. He answered all of my questions, made sure I was comfortable every step of the way, and never made me feel pressured.
14 July 2026
I had an outstanding experience working…
I had an outstanding experience working with Justin in Marietta, Georgia. He made the process very easy. He was pleasant to work with.
14 July 2026
SOLD ME A LEMON AND WONT FIX IT
SOLD ME A LEMON AND WONT FIX IT. Customer service is terrible Jodi Brii and Bobby care less about their customers and will not fight for what is right. I will never purchase another vehicle from them and they will be hearing from my attorney and News 2 and I’m filing a complaint with the dmv. Fortunately I do have the money to take yall to court. I will see you all for the fraudulent actions and sales. This car is a 2022 Toyota Camry that has been in a major wreck as well as being held together by glue and zipties and Phillips head screws. There is so much damage to the vehicle that TWO BODY SHOPS have said they can not take it apart because they are afraid that it won’t go back together. This is insane do not trust them. We were assured when we bought the car that everything has been fixed PROFESSIONALLY AND IT WAS ONLY TWO MINOR ISSUES TWO. There is over 20 problems to the body mechanical and wiring system of the car.
13 July 2026
Unprompted review
Reply from DriveTime Car Sales
We appreciate you reaching out. At the time of sale, we provide an Experian AutoCheck History Report as a courtesy for each customer to maintain transparency. This report provides the history of the vehicle’s use, such as any prior accident records, rental or government use, registration flags, or involvement in a theft. Each customer also has the opportunity to inspect their desired vehicle both inside and out during their visit. Additionally, we offer a 5-day Vehicle Return Policy to every customer.
Yolanda Rodrigues was awesome
14 July 2026
I purchase a vehicle on June 3 2026 as…
I purchase a vehicle on June 3 2026 as of today car not running,they refused (Shay )to give me a loaner or put me in another vehicle they know they sold me a lemon 30days and July 14 2026 no car .but they want car payment really? I would not recommend anyone here or any location of there's.L.Cummings
13 July 2026
Unprompted review
Reply from DriveTime Car Sales
Thank you for leaving your review, Linda. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Friendly salesmen
Mario was super friendly and helpful, got me in a car same day
13 July 2026
Unprompted review
Reply from DriveTime Car Sales
Hello Stephen Johnson, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Jay was really nice and very helpful…
Jay was really nice and very helpful would recommend him.
13 July 2026
Unprompted review
It was a great first experience
It was a great first experience. Quick and hassle free
13 July 2026
Unprompted review
Omar was quick and efficient
Omar was quick and efficient. He explained the process and was great to work with. If you need a car go see him!!
13 July 2026
Unprompted review
Stanley Williams was awesome
Stanley Williams was awesome. He help me out tremendously. He got me into a vehicle that fit my needs with a low down payment. Much thanks to him.
13 July 2026
My sales person Hari was amazing
My sales person Hari was amazing. I was in there for no more than 3hrs. The app makes it so much easier. I love my new car and the programs and the way thinks are done there is incredible. Thank you Drive Time for getting me back on the road😊
11 July 2026
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