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DriveTime Car Sales - Greenville-North Carolina Reviews 

39
TrustScore 4 out of 5

4.2

3329 S Memorial Dr, 27834 Greenville, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

I would like to give a shout out to Janica Cooper & Darlisha Brown in Greenville NC for getting my husband & I right. We came in with cash in hand standing on business and they knew it. All were exci... See more

Rated 4 out of 5 stars

The associates were friendly and accommodating. They answered all questions politely and quickly. They even provided phone chargers when both phones died. My only complaint is that the interest rates... See more

Rated 5 out of 5 stars

I had a great experience in dealing with DriveTime! I knew exactly what I wanted, before going in. And I was able to take a test drive & run everything. The staff there was very busy, but took thei... See more

Rated 5 out of 5 stars

The salesman Michael was amazing, he went above and beyond to make my purchase possible. When I came in Michael quoted me a price and then the price changed due to income being slightly different, I o... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Greenville-North Carolina

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3329 S Memorial Dr, 27834, Greenville, NC, United States

  • 12524172415
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4.2

Great

TrustScore 4 out of 5

39 reviews

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1-star

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(39)

3,652 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to give a shout out to…

I would like to give a shout out to Janica Cooper & Darlisha Brown in Greenville NC for getting my husband & I right. We came in with cash in hand standing on business and they knew it. All were excited and very helpful. If you need a new whip go head and check them out!!!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Experience!

I had a great experience in dealing with DriveTime! I knew exactly what I wanted, before going in. And I was able to take a test drive & run everything. The staff there was very busy, but took their time with me if I had questions & went over everything very clearly. It was the first time I bought a car on my own and did the whole process. It was a different car buying experience withouth feeling pressured or uncomfortable, like most places, and I would definitely go there again! Tmyah was fantastic!!

12 March 2026
Rated 1 out of 5 stars

I would love to give zero star this…

I would love to give zero star this place and recommend not to buy from this place,they sell very bad condition cars.

17 January 2026
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

We appreciate you taking the time to comment. All of our pre-owned cars are mechanically inspected prior to being placed on lots and backed by a 30-day/1,500-mile Limited Warranty. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

The experience was great

The experience was great. The sales associate was experienced and very knowledgeable.

3 November 2025
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

Hello Montrea B, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Professional courteous service…

Every part of the process was personable and inhouse it was courteous service from everyone. Jonathan the manager was extremely helpful in the beginning of the process in the dealership and Damien was helpful and professional.

28 October 2025
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Reply from DriveTime Car Sales - Greenville-North Carolina

Hello Michael Eubanks, Thank you so much for taking the time to review your visit at our Greenville-North Carolina DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

My salesman Michael my car buying…

My salesman Michael my car buying experience so easy a the whole team at the Greenville store where so polite so if in ur in the area an u looking to buy ur next car go check out. Drive time in Greenville nc

14 October 2025
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Reply from DriveTime Car Sales - Greenville-North Carolina

Hello Tony Jackson, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Mike at the Drive Time in Greenville…

Mike at the Drive Time in Greenville was
Great

6 September 2025
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

Thank you for taking the time to rate your DriveTime experience. I am thrilled to hear that Mike provided a great buying experience for you at our Greenville DriveTime location!

DriveTime Customer Relations

Rated 5 out of 5 stars

Outback

Great experience

6 September 2025
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

It was a very easy process

It was a very easy process

6 September 2025
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

Hello Mary Huddleston, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 1 out of 5 stars

This was a waste of time that I knew…

This was a waste of time that I knew from the beginning. I was told all these different things and when I get there it's something else. On top of that I filled out the form online and told them what I was putting down. When I get there they don't even have nothing in that category. I called before I even went to this location and was told everything is good just come in. I payed a Uber twice to get there and back when I could of been notified before hand or told on the phone. This drive time needs to get better with knowing information for them and the customers. I'll never go back to any drive time for this matter. When I walked in I knew it was going to be some bull shit. Not a good company at all and I wouldn't recommend anyone to go there. If I must say this we as the worst experience ever trying to buy a car. I see this company is not for the customers. COMPLETE WASTE OF TIME

30 June 2025
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 1 out of 5 stars

No Accountability for sale of vehicle with bad rotors

My mother and I got a vehicle from them the service was good, but after the owning the car for less than month I noticed brake and steering wheel shake. Upon attemping try to use their warranty service they denied the claim and said it was over the mileage. The shop discovered that the rotors were bad. Rotors last thousands of miles and we drove less than 2 thousand miles and had a car with bad rotors. They knowingly sold the car like that. Driving less than 2000 miles even 5000 miles is not enough to wear down rotors to that point. They refused to make it right and now we are stuck footing the bill. It sucks that this 19k car couldn't even be sold with fresh or close to it rotors. They essentially scammed us and after talking to them they basically told us to suck it.

30 May 2025
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

Thank you for leaving your review, Dj. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Tmyah Brown is the best she made me car…

Tmyah Brown is the best she made my car buying experience magical.

5 April 2025
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

Thank you for taking the time to leave a review, Tawanda! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

Bankruptcy

Drivetime - Greenville,NC

I contacted David via phone and informed him about my credit and bankruptcy. I was told that they can work with it and that I should come to see the car. So, my mom and I showed up there last Saturday, February 22nd, around 9am. I tested the car, and it was great. I liked it. So, I told him I wanted this vehicle. I'd like this vehicle. He took my application, and everything was fine until he said the bank needed 24-48 hours to review my application due to the bankruptcy on my credit.

My bankruptcy attorney write a letter stating that I am able to purchase a vehicle up to $10,000 in principal amount before interest. At first, David said I wasn't able to get it because, with interest, it would go over $10,000. However, my bankruptcy attorney, already stated that it is the principal amount only, up to $10,000 before interest is added, which means we can get that vehicle. But David kept saying that the bank will need to review it again. Then he said the management team needs to discuss this.

I have the down payment ready, and I can afford the monthly payments. I want to build up my credit in the meantime. I work full-time. If it wasn't for the bankruptcy on my credit, he'd probably let me purchase the vehicle. I feel that's a bit discriminatory against those with a bankruptcy.

I am going through a divorce. I had to file for bankruptcy to save my house last year as a last resort. My car broke down, and transportation is very important for getting to work every day. I told them I could do the down payment, $3,000. I even tried to offer up to $3,700, but nothing worked out with David. I understand it's the bank, but people with bankruptcies should be given a chance to rebuild their credit.

DriveTime should be honest and state that they don't work with bankruptcy clients to help them get a vehicle.

If you have bankruptcy on your credit, don't waste your time! Don't make them run your credit applications!

21 February 2025
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Pleasent experience .

The salesman was clear, helpful and patient. It took more than one day and he made sure I was satisfied with the outcome.

19 November 2024
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Reply from DriveTime Car Sales - Greenville-North Carolina

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Rated 5 out of 5 stars

Thank You Drive Time for my new…

Thank You Drive Time for my new ride🚕💯💯Customer service was Amazing 😘😘

11 November 2024
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

Thank you for leaving your review. We love hearing that you were pleased with your experience at Greenville DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! I was in and out! Damion and T’myah were superb in handling my sale! Thanks DriveTime

4 October 2024
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Reply from DriveTime Car Sales - Greenville-North Carolina

We're grateful to have you as a valued DriveTime customer, Heaven. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations
Thank you,

DriveTime Customer Relations

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