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DriveTime Car Sales - Lakeland Reviews 38

TrustScore 4.5 out of 5

4.5

1825 W Memorial Blvd, 33815 Lakeland, FL, US


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Rated 5 out of 5 stars

Yamilet was the best person I've ever felt with as everyone talk is cheap but she kept her word and I will definitely send others to her and drivetime deals work with you apose to try to break u

Rated 5 out of 5 stars

Amber was awesome to work with from the gretting I received when walking through the door to the end of the process of walking out of the door. She made purchasing a vehicle a great experience. She w... See more

Rated 5 out of 5 stars

I’m truly thankful for Drive Time, my sales person was Yamilet . She was very polite and showed concern for my preferences. If you need a reliable vehicle that won’t hurt your pocket five Drive Time a... See more

Rated 5 out of 5 stars

Our sales girl, Tameka was an extremely patient nice knowledgeable a credit to your business. I cannot say enough good things about her. She got us into a car that we needed is what we needed to so I... See more

Company replied


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Lakeland

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1825 W Memorial Blvd, 33815, Lakeland, FL, United States

  • 18636830066
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4.5

Excellent

TrustScore 4.5 out of 5

38 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Steven was busy when I got there so I…

Steven was busy when I got there so I got to chat with another associate ( sorry. Didn't get your name.) Who was very knowledgeable and easy to make small talk with. Steven was just as Awesome. He got me through paperwork flawlessly. BRAVO ZULU.

6 September 2025
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Reply from DriveTime Car Sales - Lakeland

Hello Timothy Engler, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

I was attended fast and yamilet went to…

I was attended fast and yamilet went to through paper work with no hassle.

2 August 2025
Unprompted review
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Reply from DriveTime Car Sales - Lakeland

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Amber Lawley

Amber Lawley at DriveTime is an outstanding Senior Sales Advisor known for her exceptional skills in sales, underwriting, and customer service. She consistently demonstrates professionalism, compliance expertise, and a strong ability to handle cash and underwriting processes smoothly. Amber’s dedication and success record make her a trusted and reliable advisor for anyone looking to purchase a vehicle at DriveTime. Her customer-focused approach ensures a seamless and positive buying experience. Highly recommended!

17 May 2025
Unprompted review
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Reply from DriveTime Car Sales - Lakeland

Hello Golden, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Great service the best ive ever had buying a car!!

Amber was pleasant kind knowledgeable and patient. She knew specifically what I was looking for and answered any questions I had. She was awesome!!! The process was fast and smooth yet thorough.

28 April 2025
Unprompted review
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Reply from DriveTime Car Sales - Lakeland

Thank you for taking the time to leave a review, Ayeshah! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Ms. Watson

Mr. Steven was so nice and generous to me. He explains everything so I can understand everything when purchasing my vehicle. Thanks to him on 04/03/2025 I drove off the lot in a 2023 Nissan Altima and loving every minute of it. I would recommend Drive Time to anybody who's looking for a great vehicle.

3 April 2025
Unprompted review
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Reply from DriveTime Car Sales - Lakeland

We appreciate the 5-star rating you submitted, Alicia. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Steven was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Perfect experience all the way around

Perfect experience all the way around. Professional yet personal. Attentive and polite. Highly recommend!

13 March 2025
Unprompted review
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Reply from DriveTime Car Sales - Lakeland

We are grateful to have you as a valued DriveTime customer Jennifer. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great place

The sales lady was very knowledgeable and answered all of my questions. She also was knowledgeable about the warranty and other options.

9 February 2025
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Reply from DriveTime Car Sales - Lakeland

We're grateful to have you as a valued DriveTime customer, Johnny Bolerjack. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

My experience was great

My experience was great. The thing I like most was that I was not turned away. They were willing to work with me and everyone was polite. Mrs. Tameka was very helpful and very nice. I will be referring people to this company.

13 December 2024
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Reply from DriveTime Car Sales - Lakeland

Hello, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

We did the down payment calculations…

We did the down payment calculations before we went to look at the dealership. Made everything so easy
Matt was wonderful to work with! Knew his stuff and helped with anything we asked.

8 November 2024
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Reply from DriveTime Car Sales - Lakeland

We appreciate you sharing your experience with us, Shannon. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Matt was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Our sales girl

Our sales girl, Tameka was an extremely patient nice knowledgeable a credit to your business. I cannot say enough good things about her. She got us into a car that we needed is what we needed to so I give her all the accolades you could give someone.

24 October 2024
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Reply from DriveTime Car Sales - Lakeland

We appreciate the 5-star rating you submitted, Ralf. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Tameka was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

People got to put all types of…

People got to put all types of insurance on a lease vehicle and a LoJack for what reason

18 October 2024
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Reply from DriveTime Car Sales - Lakeland

Thank you for sharing your feedback. Purchasing ancillary products is a personal choice for our customers. These valuable products help provide a safety net in various situations, but they are completely optional. One of the ways we ensure transparency that these products are optional is by providing an Optional Product Disclosure at the time of sale. If you have additional feedback, please feel free to reach out to our Customer Relations team at (888) 290-0148.

Rated 5 out of 5 stars

Amber was awesome to work with from the…

Amber was awesome to work with from the gretting I received when walking through the door to the end of the process of walking out of the door. She made purchasing a vehicle a great experience. She worked with me even through getting insurance that took a while to receive. She was so patient throughout that long process. I truly thank her from the bottom of my heart for Working with me.
Thank you Amber Lawley.

20 May 2024
Rated 5 out of 5 stars

Amber & Matt

Amber & Matt were very sweet and helpful , I received excellent service while I was there. They was able to get out of my car and get me into a bigger vehicle for myself and my family. Thank you to you both !

19 May 2024
Rated 1 out of 5 stars

You'll spend more than twice what the…

You'll spend more than twice what the car is worth buying from these people. Check KBB before you purchase the vehicle. Check the trade-in value to. Most cars are also high mileage. Usually outrageous interest rates.

27 March 2024
Unprompted review
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Reply from DriveTime Car Sales - Lakeland

We appreciate your feedback. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

I’m truly thankful for Drive Time

I’m truly thankful for Drive Time, my sales person was Yamilet . She was very polite and showed concern for my preferences. If you need a reliable vehicle that won’t hurt your pocket five Drive Time a try. You won’t be disappointed.

22 February 2024
Rated 5 out of 5 stars

I want to thank Tameka Rochester and…

I want to thank Tameka Rochester and Yamilet Ralat for their helps, they were patient and very very helpful. They work on my schedule and the difficulties i had that was stopping me leaving with a car. I am glad that everything worked out good and i got the drive off with the car i came for.

27 January 2024
Rated 1 out of 5 stars

They sold me a truck with “61k” miles…

They sold me a truck with “61k” miles on it . It had a check engine light come on leaving the dealership. I was instructed to take it to a in network insurance by the name of silver rock, I take it in to have the code read and they can’t read the codes due to a “ dealer lock” on it. Mechanic diagnosed the truck with an Oil pan leak, junkyard motor, mixed junk Yard parts that they got from the junkyard , mechanic said “ I’m surprised you made it here in this thing “ , “ I’d seriously think about taking it back bc it’s a mess put together with lots junkyard parts “ you can tell the motor is a junkyard motor due to the pictures with the number markings . The brakes are bad, 2 tires were dry rotted, intake not connected to motor, multiple different box clips broke on mounting brackets , wrong intake for this vehicle(it was Jerry rigged together) the cab light turns on/off by itself, but won’t turn off when you try to turn it off, “can’t read engine codes from other mechanic shops, only the dealership you bought it at “ . I am disgusted at this . I needed A work truck to have that was reliable .. I had to cancel all my work for a week due to this mess . I have pictures to prove everything to be true and wrong w the truck .2 HOURS LATER THEY PUT THIS TRUCK OUT FORSALE WITHOUT FIXING IT FOR MORE THAN THE ORIGINAL LISTING.

9 January 2024
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Reply from DriveTime Car Sales - Lakeland

Thank you for leaving your review, Jennifer. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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