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DriveTime Car Sales - Marietta Reviews 

66
TrustScore 4.5 out of 5

4.5

502 Cobb Pkwy Se, 30060 Marietta, GA, US


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See what reviewers are saying

Rated 5 out of 5 stars

We really appreciated getting to work with Demond each time we came in. He was professional and presented us with all of our options and really found a way to make our needs match our budget. Sorting... See more

Company replied

Rated 5 out of 5 stars

Kj made sure that all the bells and whistles were up and running for our brand new 2018 Jeep Wrangler Sport. Highly recommend if looking for a new car!

Rated 5 out of 5 stars

Sean had great customer service and made sure we found the right car and drove off the lot same day! Zac was of great assistance in this process getting great monthly payments and making sure all my n... See more

Rated 3 out of 5 stars

Like no haggle pricing. Sales person was very friendly and pleasant. Buying took way too long: I was there 4 hrs!!! Salesperson kept wandering off and staying gone too long. Seemed to be highly di... See more

Company replied


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Marietta

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 502 Cobb Pkwy Se, 30060, Marietta, GA, United States

  • 17709192429
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4.5

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.5

All reviews

(66)

3,508 reviews in the last 12 months

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Rated 1 out of 5 stars

Don’t do it

Del was very professional, prompt and knowledgeable! I am very grateful!

Although Del was pleasant I’m back not even 6 months later with an updated review. So I’ll give 1 star only because Del was nice.
I took the vehicle for a routine oil change and was advised that the vehicle had a major oil leak. The warranty of course won’t cover it and Drive time is doing nothing to help. I work from home so I barely drive the vehicle. The technician they sent out provided pictures of the leak and confirmed there is no way they shouldn’t have fixed it prior to selling me the vehicle but here we are. I have spoken to several people in their customer service only to be told that no matter who I speak to they will tell me the same thing. At this point I just want to warn everyone, DO NOT purchase from them. I will make a review on every page I can find if that gets the word out.

5 April 2025
Unprompted review
DriveTime Car Sales - Marietta logo

Reply from DriveTime Car Sales - Marietta

We appreciate you taking the time to comment. All of our pre-owned cars are mechanically inspected prior to being placed on lots and backed by a 30-day/1,500-mile Limited Warranty. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 1 out of 5 stars

DRIVETIME ARE LIARS I submitted all of…

DRIVETIME ARE LIARS I submitted all of my information online. Birthdate Social Security number, proof of income with three most recent bank statements and was told that I was approved- what the down payment for the car I picked out would be in the monthly payment. Spent 2+ hours driving there in 3 1/2 and 2.5 hours in a thunderstorm 3.5 hours at the dealership only to be told that I’m NOT approved and that if I were, the down payment would be almost double and the monthly $100 more. They lied. Even though I had proof of income, they would not approve my purchase. This is deceitful, harmful and cruel, and they are a truly horrible business.

19 August 2025
Unprompted review
DriveTime Car Sales - Marietta logo

Reply from DriveTime Car Sales - Marietta

We appreciate your feedback, Pixee. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.

Rated 4 out of 5 stars

Lovely People Down at Marietta

Had a great time working with Ms.Houston. I got my car quickly and efficiently!

1 August 2025
Unprompted review
DriveTime Car Sales - Marietta logo

Reply from DriveTime Car Sales - Marietta

Thank you for leaving your review. We love hearing that you were pleased with your experience at Marietta DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 1 out of 5 stars

Do not do business with DriveTime

Do not do business with DriveTime. I had the worst experience ever. I bought a car and within 24 hours I had problems. Lightbulb in the headlight went out and they refused to help. I was only told to call SilverRock. Customer service experience here was horrible. I would never recommend DriveTime to anyone. I am stuck with my vehicle that I hate and don’t want. Worse company you could possibly do business with.

12 July 2025
Unprompted review
DriveTime Car Sales - Marietta logo

Reply from DriveTime Car Sales - Marietta

Thank you for leaving your review, Jason Vinyard. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

We are sorry to hear about your customer service experience with SilverRock. We would encourage you to reach out to them directly with any feedback or questions at (877)-584-3848.

Rated 5 out of 5 stars

Traci Houston was awesome

Traci Houston was awesome

30 January 2025
DriveTime Car Sales - Marietta logo

Reply from DriveTime Car Sales - Marietta

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Kindly,

DriveTime Customer Relations

Rated 5 out of 5 stars

Demond was excellent and he got me what…

Demond was excellent and he got me what I wanted and needed The Marietta location is very nice and I will recommend others to purchase with them

26 September 2024
DriveTime Car Sales - Marietta logo

Reply from DriveTime Car Sales - Marietta

Thank you for sharing your feedback with us, Janet Lindsey.

We're thrilled to know you had a positive buying experience with Demond at our Marietta DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Rated 5 out of 5 stars

Sean had great customer service and…

Sean had great customer service and made sure we found the right car and drove off the lot same day! Zac was of great assistance in this process getting great monthly payments and making sure all my needs were met when choosing my next car ! I will definitely be returning when considering purchasing another vehicle. This is my second purchase and it was perfect in every way !

14 March 2024
Unprompted review
Rated 1 out of 5 stars

So the commercial

So the commercial, the website, and the rep I spoke to on the phone stated that the terms that they had me to lock in after I entered my information and locked in my terms said that I was able to get a vehicle for $0 to $500 down and when I went into the dealership I was quoted a different down payment 3x the amount. I wish your company would just tell the truth it would save a lot of time.

8 February 2024
Unprompted review
DriveTime Car Sales - Marietta logo

Reply from DriveTime Car Sales - Marietta

We appreciate your feedback, Valerie. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.

Rated 3 out of 5 stars

Like no haggle pricing

Like no haggle pricing. Sales person was very friendly and pleasant. Buying took way too long: I was there 4 hrs!!! Salesperson kept wandering off and staying gone too long. Seemed to be highly distractable.. One big systemic problem: Failure to disclose payment methods they can accept for down payment. I was there on Saturday afternoon and my bank was closed. Debt card would not allow full down payment I wanted to make at terminal. Apparently they could not process e-check. I had to speak with 6 different people on three separate days at Bridgecrest to pay full down payment and have it credited correctly to give me the correct payment.

9 December 2023
DriveTime Car Sales - Marietta logo

Reply from DriveTime Car Sales - Marietta

Thank you for providing us with your feedback regarding your experience with our Marietta location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Rated 5 out of 5 stars

Thankful

Traci and Zach were both highly professional. They were extremely helpful from the beginning to the end. I am really pleased with my vehicle and will recommend Drivetime to relatives and friends.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Del was a great salesman

Del was a great salesman. The process was very easy, I was pre-approved before getting there, and my income was verified before I got there. All I had to do was pick the car I wanted, pay my down payment and fill out all the paperwork. I would recommend Drive Time to anyone looking to buy a used car.

4 October 2023
Rated 5 out of 5 stars

I had the nicest most professionally…

I had the nicest most professionally experienced agent helping me Traci is the best she was so patient when issues with my profile arose I didn’t expect and she didn’t stop til I got the new mom van I needed to start my life over with my kiddos.

9 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Well I came into the Marietta, GA location 20 minutes before it was time to close. Demond Fleming and this other guy stayed until my deal was completed. I was having issues with me bank. But around 10:00 pm we got everything done and I drove off the lot that night in a 2021 Kia Soul Sport. Thank you guys for great customer service

18 August 2023
Rated 1 out of 5 stars

Drive time sold me a lemon car has been…

Drive time sold me a lemon car has been in the shop three times in 8 months

1 June 2023
Unprompted review
DriveTime Car Sales - Marietta logo

Reply from DriveTime Car Sales - Marietta

Thank you for leaving your review, Andrew. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

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