My rep was Bradley, he was super kind, polite, witty, professional, honest and very communicative. I truly enjoyed working with him. Super amazing customer service, very educational as well. I will s... See more
Company replied

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My rep was Bradley, he was super kind, polite, witty, professional, honest and very communicative. I truly enjoyed working with him. Super amazing customer service, very educational as well. I will s... See more
Company replied
Being experienced in sales, and having purchased vehicles before, I was delaying purchasing a car for as long as possible. Finally I decided to delv deeper into Drivetime. Short version is, if you con... See more
Me and my boyfriend have talked to this gentleman named Bradley Pla that took excellent care of us and the whole process took less than an hour and we walked out with a great vehicle!!! The customer s... See more
I would not recommend anyone not purchase a cat from here. The salesperson are full of ish and tell you all tho he you want to heard to get the sale. I have had my cat for 3 1/2 moths and have had i... See more
Company replied
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Written by the company

6100 Nw 167Th St, 33014, Hialeah, FL, United States

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Replied to 94% of negative reviews
Typically replies within 24 hours
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My rep was Bradley, he was super kind, polite, witty, professional, honest and very communicative. I truly enjoyed working with him. Super amazing customer service, very educational as well. I will send all of my family and friends to him because i trust him

Reply from DriveTime Car Sales - Miami
Above and beyond customer service. Albert at miami lakes is the best. Thank you Albert for your awesome service.
Being experienced in sales, and having purchased vehicles before, I was delaying purchasing a car for as long as possible. Finally I decided to delv deeper into Drivetime. Short version is, if you consider buying a vehicle, due yourself a huge favor in saving time, cutting out the hassle, the pushy sales tactics, and the untruths to close the deal, Research your vehicles, then check their inventory from any of their branches, and you will be so happy you did! In my case, Albert De Lara was the one person that checked all the boxes. An amazing experience, and sooooo Happy! With my new Vehicle. 64 yrs old trust me you will regret not going to check them out.................... Happy Miiles!
It was great with everyone the team was awesome and sale Alberto is a great person thank you for making it easy and fast
Marvin was helpful, personable and very helpful. Not pushy. I’m going to recommend him to all my friends.
Albert was amazing and very helpful. Thank you!!!!!
Great customer service. They help you as much as they can with finances. Recommend 100% left satisfied with the new car.

Reply from DriveTime Car Sales - Miami
Me and my boyfriend have talked to this gentleman named Bradley Pla that took excellent care of us and the whole process took less than an hour and we walked out with a great vehicle!!! The customer service was superb!!! Him and this other gentleman named Fabian had great hospitality and offered us drinks!!! They also gave my daughter a coloring book and crayons!!!! I recommend this place to everyone looking for a vehicle!!!!
My experience at the Drive Time dealership was excellent. The service I received from Albert De Lara was second to none. The management of the dealership also displayed their support and genuine hospitality. I highly recommend Drive Time in Miami Lakes for a great experience and a car. Thank you Drive Time for the experience. Keith Scott
I would not recommend anyone not purchase a cat from here. The salesperson are full of ish and tell you all tho he you want to heard to get the sale. I have had my cat for 3 1/2 moths and have had issues as soon as my 30 days were up. Do not buy from here I see why they get wvweyone in a be vehicle. I will be getting out of thus vehicle and taking it as a loss. Customer us full ish no compassion for the customer. The worst decision I have every made!!!!!

Reply from DriveTime Car Sales - Miami
I find out out 3 weeks after I bought the car the was no oil change and no cover on the air filter😡

Reply from DriveTime Car Sales - Miami
The staff there was A M A Z I N G. Bradley was very helpful and informative. I highly recommend

Reply from DriveTime Car Sales - Miami
Bradley was very patient and got the job done. I was aggravated doing the beginning but towards the end I was all smiles. Thanks for everything.
The whole experience was great especially me being a first time car buyer they was very professional and helped me alot thanks again to all the staff members there
My experience with DriveTime was amazing, it was great to do everything online and have everything set up by the time I got there, the Car was ready to test drive and I got a license plate , see the title and find insurance all in one location, if anyone is in the process of trying to finance a car that works for you budget , DriveTime is the place to go, it’s all on you actually, no up sale no tricks it’s all on you.
DriveTime really was patient , humble and most of all honest with me! DriveTime took the time to carefully help me pick the right vehicle for me and my kids! And I’m so Loving my Nissan Marano! Thank you DriveTime !
Everything went as planned amazing experience the manager and team are great
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