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DriveTime Car Sales - NE Columbus Reviews 

34
TrustScore 4 out of 5

4.1

3101 Morse Rd, 43231 Columbus, OH, US


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See what reviewers are saying

Rated 5 out of 5 stars

Great car buying experience. Caleashea was absolutely amazing. I appreciate all her help in finding the perfect car. I highly recommend seeing her for your next car buying experience. Thank you for a... See more

Rated 5 out of 5 stars

Caleashea Stair is the representative who assisted us on our car buying process, she was really fast able to pick the cars that fit our needs in our price range and got us approved for a low monthly p... See more

Rated 5 out of 5 stars

From the moment I walked in the dealership everyone was super friendly and polite. There was no pressure from any of the staff on my vehicle choice and they all truly seemed to enjoy helping me with m... See more

Rated 5 out of 5 stars

From start to finish it took roughly maybe 3 hrs, including my test drive. Honestly probably one of the easiest and smoothest experiences I've had buying a car. Fanfode was awesome and did a really gr... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - NE Columbus

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3101 Morse Rd, 43231, Columbus, OH, United States

  • 16149342090
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4.1

Great

TrustScore 4 out of 5

34 reviews

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Replied to 97% of negative reviews

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4.1

All reviews

(34)

3,532 reviews in the last 12 months

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Rated 4 out of 5 stars

Jason was awesome he let me take all…

Jason was awesome he let me take all the time I needed. What I didn't like is that they did not have a large selection of vehicles and the vehicles that they mostly had were Kia's. I feel the cars are overpriced but, overall I had a good experience.

18 May 2024
Rated 5 out of 5 stars

The team at drive time is amazing

The team at drive time is amazing, very professional and approachable I do not like spending all day at a car lot my time there was not a lot time wasted.

Fan was wonderful walk me and my husband through the paperwork patient even help us to get things on phone thank fa n

Jerrell was wonderful with me I was gonna say I not interested any more because of a vehicle I pick first was sold very quickly he took his time with me to find something else and I’m loving my 2017 Hyundai Santa Fe sport

Thank you very much for your profession and patience with me

22 October 2023
Rated 1 out of 5 stars

I purchased a car with them within a…

I purchased a car with them within a year. The car is down and undrivable the piece that needs to be replaced is discontinued and they want nothing to do with you after they get your money and get the car off the lot I called to ask what were my options, they said that they cannot help me and that I just need to make sure I make the payments

19 September 2023
Unprompted review
DriveTime Car Sales - NE Columbus logo

Reply from DriveTime Car Sales - NE Columbus

Thank you for leaving your review, Aaliyah. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 1 out of 5 stars

I've had my car 2 weeks transmission…

I've had my car 2 weeks transmission slipping, called drivetime they just tell you to call silver rock and shrug you off, after they have gotten your money already. They want me to pay for rental when I haven't even had the car for a full month. So I have to pay out of pocket after I already spent money for the car 2 weeks ago. I will never do business with Drivetime again they are not honest it's just a scam to get your money and when car breaks down they don't care not one bit about your situation. Don't get scammed like they scammed me.

11 July 2023
Unprompted review
DriveTime Car Sales - NE Columbus logo

Reply from DriveTime Car Sales - NE Columbus

Thank you for leaving your review, Patience. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Had a great experience at the NE…

Had a great experience at the NE Drivetime, Ty was awesome very friendly and knowledgeable and making me and my husband laugh. Made the car buying experience not stressful at all, was in and out in 2 hours.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

The sales people at the Pittsburgh…

The sales people at the Pittsburgh south and north Columbus Ohio stores are great love the experience like how all different cars I could choose from are all listed with down payment and monthly payment and just select the one you want. Only had my car one day so don't know yet if any problems love it so far. Your team at both stores made it fun they were great.

15 February 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, came to the center at 2pm out the door by 430. Everyone that works there carries themselves in a professional manner kudos to Christopher as soon as I walked through the door I was greeted by him immediately best service I’ve had in a very long time. Thanks everyone!

28 January 2023
Rated 5 out of 5 stars

From the moment I walked in the…

From the moment I walked in the dealership everyone was super friendly and polite. There was no pressure from any of the staff on my vehicle choice and they all truly seemed to enjoy helping me with my purchase. I would recommend Drivetime to anyone in my circle of family and friends who are looking to purchase a vehicle.

12 January 2023

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