From start to finish my experience was above my expectations. Olivia was kind, professional, and kind. I was in and out in like an hour and a half. I will admit I was nervous going in. I didn’t k... See more

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Renata Rushlau was very informative and straightforward. Most sales representatives are around the bush. She answered all my thousand questions that I had. She was very professional and outgoing. She... See more
Great service had an issues with misunderstanding they handle it well and I purchased the vehicle I’m very pleased of how it was handled. Really good and easy car purchase process
Company replied
Renata was absolutely AMAZING! She was very knowledgeable and extremely helpful. She got me in my car in under an hour! Would highly recommend her for anyone looking at Drive Time.
Company details
About DriveTime Car Sales - New Castle
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company

- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
2225 N Dupont Hwy, 19720, New Castle, DE, United States
- 13023047950

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Answer all my questions and explain the…
Answer all my questions and explain the process of everything that I needed to do

Reply from DriveTime Car Sales - New Castle
Great experience overall
Great experience overall. I noticed one of the side view mirrors didn’t automatically move like the other. When I asked the sales woman and made up something about most cars park on the right and that’s why they both don’t work. Lol. I knew that was false and was just hoping for the truth. It just doesn’t work🤷🏽♀️.
Friendly staff. Smooth processes. I still recommend. Honesty is always the best policy.
My car buying experience was top-notch!
My car purchasing experience was easy, quick and no-nonsense. I received. Superb service and I absolutely love my car. 5 stars for Olivia and Renata who took very good care of me!!

Reply from DriveTime Car Sales - New Castle
Very good experience
Very good experience! Renata was very good at her job. She explained everything in detail and was very helpful.

Reply from DriveTime Car Sales - New Castle
I worked with Renata and she explained…
I worked with Renata and she explained everything in female terms so that I could understand. I would recommend DriveTime to anyone who is interested in purchasing a car.

Reply from DriveTime Car Sales - New Castle
Olivia and Ms Renata helped us out and…
Olivia and Ms Renata helped us out and got us what we needed at a great price! Tge service was excellent thank you

Reply from DriveTime Car Sales - New Castle
Awesome Team at drive time really was patient…
Team at drive time really was patient and helpful when it came to me choosing a car I want to thank all of them both ladies and the general Manager who gave us the warmest greeting when I walked in with my son

Reply from DriveTime Car Sales - New Castle
superior customer service fantastic and…
superior customer service fantastic and nice staff, first day with Olivia second day with Renata, both were very positive and professional.

Reply from DriveTime Car Sales - New Castle
O easy process all around
Once verified, the checkout process is painless. Customer service is good and everything went smoothly!
THANK YOU DRIVE TIME!!!
THANK YOU DRIVE TIME!!!! EVERYTHING WAS SO EASY AND COMFORTABLE!!! I'M DRIVING BABY!!!! HAPPY BIRTHDAY TO ME!!!
Our total experience from beginning to…was awesome!!!
Our total experience from beginning to end was awesome! Renata was so helpful and talked us through the whole process! We will definitely be back for our next vehicle and recommend DriveTime to friends and family!
Courteous and friendly staff
Courteous and friendly staff. Process was quick, easy and ended with me driving away in a nice car!
We had an amazing experience here
We had an amazing experience here! Renata was very helpful and gave us a lot of information that we needed and helped us through every step of the way getting our dream car!!
We had a general good experience at the…
We had a general good experience at the dealership, the car was delivered dirty tho. In the morning I opened the door and the factory alarm went off with no way to shut it off they didn’t give us the correct key. The horn just kept beeping until we got the battery off. There’s no way they didn’t know about this issue. There’s other things but I’m already pissed enough. Although the sales people were pleasant enough.

Reply from DriveTime Car Sales - New Castle
So helpful
Renata was so helpful getting my first vehicle was so easy thanks to her.
Enjoyable Experience!!
The staff I interacted with was all nice, BUT, Renata Rushlau was my saleswoman and she was fantastic!!
Made the entire process smooth, efficient and comfortable. She walked me through each step with explanation and was very hospitable. Enjoyed my experience!
Renata Rushlau was very informative and…
Renata Rushlau was very informative and straightforward. Most sales representatives are around the bush. She answered all my thousand questions that I had. She was very professional and outgoing. She was such a pleasure that I even referred my friend to come buy his car from her. She needs a raise cause she knows what she’s doing and helping this company grow.
Good for beginner car buyers
This was a quick and easy way for your first purchase of your car. I would recommend this dealership if they didn’t know much about buying cars.
Renata was absolutely AMAZING
Renata was absolutely AMAZING! She was very knowledgeable and extremely helpful. She got me in my car in under an hour! Would highly recommend her for anyone looking at Drive Time.
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