David was fantastic, walked us through the entire process and helped us every step of the way! Would highly recommend him to anyone!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I started with the online approval which was easy accessible and got me off to a great start. From there I talked to rod who took great initiative and care into getting me into a vehicle. He was very... See more
Fast approval and no pressure sales attitude were greatly appreciated. Katrina was very friendly and helpful. I found the car I wanted for a price I could handle. This was with a low credit score. Bes... See more
I was able to go online and look for cars first. What I was interested in online was on the lot and ready for test drive. The prices estimated prices listed online for monthly payment matched. It help... See more
Company details
About DriveTime Car Sales - North Birmingham
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
9710 Pkwy East, 35215, Birmingham, AL, United States
- 12059093939
Discover DriveTime
4.7
Excellent
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David Baudoin was an amazing help and…
David Baudoin was an amazing help and worker. Very friendly, very informative, very helpful.
13 June 2026
Unprompted review
David was fantastic!
David was fantastic, walked us through the entire process and helped us every step of the way! Would highly recommend him to anyone!
13 June 2026
Unprompted review
Great Service
Mr. J Willis was very helpful, and helped me with all my questions and concerns.
4 June 2026
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Hello Jonathan T, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
I was able to go online and look for…
I was able to go online and look for cars first. What I was interested in online was on the lot and ready for test drive. The prices estimated prices listed online for monthly payment matched. It helped have a better plan for down payment. Jay was very helpful and answered all questions that we had.
2 May 2026
Unprompted review
I applied for a car online and got…
I applied for a car online and got approved. I came into the store today and was greeted by Jay. He was very sweet and helpful with the process. I would recommend him and this location to anyone asking for a place to get a vehicle.
24 April 2026
Unprompted review
Great experience
Jamuel was really nice and professional! The process was pretty fast and easy!
24 April 2026
Unprompted review
KeeKee was great made the car buying…
KeeKee was great made the car buying process easy
16 March 2026
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Thank you so much for your kind words, James . We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Rod provided exceptional assistance…
Rod provided exceptional assistance with finding my new car.
5 March 2026
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Thank you so much for your kind words, Demetra. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
I loved my experience with DriveTime
I loved my experience with DriveTime, very professional and excellent customer service!
24 February 2026
Unprompted review
I started with the online approval…
I started with the online approval which was easy accessible and got me off to a great start. From there I talked to rod who took great initiative and care into getting me into a vehicle. He was very informative and talked me through every step and walk me through the process. The whole process and experience was with tremendous customer service and care. I’m truly satisfied with the service I received.
21 February 2026
Unprompted review
Keke was great
16 December 2025
Unprompted review
They are amazing an I would like to…
They are amazing an I would like to thank them so much
12 December 2025
DriveTime is Amazing
Rod and Ricky ! They were more than helpful with my car purchase. Rod was my sales man and was very thorough during this process!! 10/10 will recommend!!
7 November 2025
Unprompted review
Was met and greeted and checked in
Was met and greeted and checked in. Met with Rod and sat with him. Explained to him what I was looking for and he exceeded my expectations. I am beyond happy with my purchase and payments ! If you looking to buy a car go to this drive time you won’t regret it . #Drivetime
5 November 2025
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Hello Krystle Ryan, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
GOOD CUSTOMER SERVICE..WITH…
GOOD CUSTOMER SERVICE..WITH DAKOTA,DAVID AND ROD.. I NICE EXPERIENCE
17 October 2025
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Thank you for taking the time to share your DriveTime experience, Kieth. We love to hear that Dakota, David and Rod provided a great car-buying experience for you at our Birmingham DriveTime!
Thank you,
DriveTime Customer Relations
Everything went so smoothly from the…
Everything went so smoothly from the beginning to the end my salesman was very thorough and explained everything to me
16 October 2025
Reply from DriveTime Car Sales - North Birmingham
We are grateful to have you as a valued DriveTime customer, Chanda. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Jade at North Birmingham was amazing
Jade at North Birmingham was amazing! Even when obstacles appeared, she went above and beyond to make sure I was able to leave with the vehicle I wanted. Thank you, Jade!
6 September 2025
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Hello S.E., On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
My sales person and the general manager…
My sales person and the general manager made sure I was taken good care of I got a car that was not working right and they made sure I was completely satisfied with my new vehicle.
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Hello Stephanie Keeth, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.