Rufus Osby What Amazing sale person he is! Rufus was super wonderful he made my experience so worth the time and energy. He was helpful he was patient with me he explained everything double check eve... See more
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I arrived with a car in mind, sharif Yusuf was very nice didn’t rush me answered all my questions, truly a comfortable enjoyable experience. I hate going to dealerships but this experience made such... See more
Walked in waited 20 min, asked the lovely manager about the expected time to get help. Jasmine immediately set me up with a gentleman to explain the process. I was set up with Shaif. Shaif and Jas... See more
Salesman Rufus was knowledgeable about cars I was interested in. No Haggle. Speedy process. Quick In & Out. Friendly all around. Salesman Quest had great customer service looked for the best deals. Gr... See more
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Company details
About DriveTime Car Sales - Sacramento
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
2400 Auburn Blvd, 95821, Sacramento, CA, United States
- 19165596770
Discover DriveTime
4.8
Excellent
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Vanessa Torrijos and Llia Reynolds I…
Vanessa Torrijos and Llia Reynolds I can’t even explain how amazing they are . World class customer service . Came in at 530 pm they was the only two working with customers in their chairs . They acknowledged me and let me know they was going to be with me soon . I was in no hurry .I was able to test drive the car and within 2 hours I was on my way home with my new car!!!!. They was very nice and pleasant to work !!’
4 February 2024
My Drivetime experience was great
My Drivetime experience was great! Shewan was absolutely awesome! From the test drive, explaining down-payment, monthly payment options, warranty options, features on the vehicle, you name it she covered it! She is the best salesperson I have ever had contact with! She is very knowledgeable, kind and just made getting my new Ford Escape a great car buying experience! She even helped me get my autopay set up so I don't have to worry about making my first payment, it's already set up! Everyone at the Sacramento location is wonderful and I would recommend Drivetime to anyone, especially if you have credit issues, this is a good place to start fresh!
20 January 2024
Unprompted review
I will start by saying
I will start by saying! I have never had a good experience with buying cars, but with Quinton the general manager at DriveTime. I honestly felt secure leaving the lot with my new car! He made me feel secure with my options and we laughed and enjoyed the process! He was knowledgeable, honest and made it simple for me! Answered all my questions and showed me all ins and outs of my car! I will recommend DriveTime! My car was presented as a brand new car as If it had no drivers attached to it! I read the reviews and yes they were negative but after dealing with them! People are just people! I would buy any car from them again! A true blessing for me! Thanks again Quinton and the Drive time team!
26 December 2023
Unprompted review
Ailia and Vanessa were awesome
Ailia and Vanessa were awesome! They kept me well informed throughout the whole buying process, were incredibly professional and found me exactly what I was looking for.
23 December 2023
Unprompted review
would not accept personal check for…
would not accept personal check for down payment, no communication on any subject or matter reguarding sale of vehicle oil was low 1 court we bought it out right did not finance this delership is not for everyone very poor customer service we had to go 3 times to the dealership very disastisfied
28 July 2023
Reply from DriveTime Car Sales - Sacramento
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
It was such a easy and fast process
It was such a easy and fast process! We loved it and definitely will be back. Our sales person quester was amazing at explaining everything to us ! The girl at the desk I can’t remember her name was amazing as well (: i appreciate your guys help so much!
17 June 2023
Shewan and Vannisa were very…
Shewan and Vannisa were very helpful,friendly, detailed and professional. No hassles or poker face when customer need to rethink! Great jobs!
26 April 2023
Lila Reynolds’s
Lila Reynolds’s, that welcomed me in was a very big help to the 2019 Ram Longhorn truck and went out her way to see me drive off with it and just want to say thank you very much.
27 March 2023
Push to Start Car Stolen Less Than 48hrs After Purchase
UPDATE: turns out someone really just stole my car. She I went back to return the car they discovered that the thief opened the door using a hammer, we didn’t notice the damage because it was subtle. Still don’t know how the got the car started but we had to keep the car due the damage but at least they help it’s figure out how they got & I recommend everyone get the LoJack go because that’s the only way we were able to find car.
Less than 48hrs after we purchase this 2021 Nissan Versa, IT WAS STOLEN. Now when we left the dealership we were only given one key, my husband had to leave before I finalized the paperwork and he said he remember seeing two keys. I don’t know but this situation feels very sketchy and we are returning the car because I don’t understand how a brand new 2021 PUSH TO START car get stolen with no significant damage to it. It showed no signs of being broken into. So I’m not trusting this place especially because we were given ONE KEY when this car was previously a rental car. We did sign up for the LoJack Go service they added to our purchase which is how we were able to recover the car, but nevertheless I don’t feel good about this situation.
15 January 2023
Reply from DriveTime Car Sales - Sacramento
Hello Mary-Ann,
Thank you for reaching out. We apologize for your experience. We would be happy to help address the concerns you have.
To best assist, please contact our team, Customer Relations, at (888) 290-0148, and a representative will be glad to assist.
Sincerely,
DriveTime Customer Relations
They answered all of our questions
They answered all of our questions , showed us what to expect , they were pleasent to talk to. Explained everything as we went thru the buying process. It was quick and easy. It was a great experience. Ty drive time
29 November 2022
Great customer service fast and easy…
Great customer service fast and easy process and Quester Campbell was very patient and allowed me to take my time until I found right car for me and my daughter
27 June 2022
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