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DriveTime Car Sales - Savannah Reviews 

54
TrustScore 4.5 out of 5

4.6

12056 Abercorn St, 31419 Savannah, GA, US


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Rated 5 out of 5 stars

I had a great salesman name Thomas Burke who was very friendly, knowledgeable and helpful. He took the time to show me the different vehicles and explain the process of test driving right down to the... See more

Rated 1 out of 5 stars

This place should be ashamed! They lie - my brother in law did all his paperwork etc online and over the phone and when he got there - it was not what was told to him - he specifically told them what... See more

Company replied

Rated 5 out of 5 stars

Tierre was a great help in navigating the purchasing experience at DriveTime. He was knowledgable and walked me through each step, explaining things I should pay attention to. I will be back again in... See more

Company replied

Rated 5 out of 5 stars

Chelsey Walker was very helpful and very knowledgeable about all the questions I had

Company replied


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Savannah

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 12056 Abercorn St, 31419, Savannah, GA, United States

  • 19125080555
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4.6

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.6

All reviews

(54)

3,579 reviews in the last 12 months

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Rated 2 out of 5 stars

Unfortunately

Unfortunately, I was sadly mistaken when I drove my new car for a few days and the light for Tires needing service, oil change needed and both Air filter needed to be replaced. I would think that if you are selling a used car, which “is certified”then maintenance would have been completed. I am paying a lot of money for the down payment to now have to have the car worked on. This is unacceptable and I will not refer anyone to DriveTime. In closing they don’t even vacuum, wash it or put gas in it before you drive off the lot. I was so unhappy that I purchased it at night on a Friday night and on Saturday morning with the sun light there was a small crack in the windshield that was covered up by the darkness and rain on Friday. When I called them back to discuss it I was told that they could not do anything because it could have happened when I left the dealership on Friday night. Basically, they were insisting that i was a lier. Very disappointed

10 November 2023
Unprompted review
DriveTime Car Sales - Savannah logo

Reply from DriveTime Car Sales - Savannah

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Professionalism and Patience

Professionalism and Patience

Drive Time Salesperson Mr.Tierrie Coley was very professional, friendly, patient, and knowledgeable. He did not rush me into making a decision about a vehicle purchase, and he was forthcoming with information about the vehicle.
I purchased a 2017 Honda CRV EX from Drive Time in Savannah, Georgia on Wednesday November 8, 2023.

9 November 2023
Rated 5 out of 5 stars

Good job

I was very impressed with only spending a couple of hours in the dealership as opposed to all day! It was fast and easy and my representative was professional and patient. I love the vehicle as well! Thank you Mr. Coley!

4 November 2023
Rated 5 out of 5 stars

I had a great salesman name Thomas…

I had a great salesman name Thomas Burke who was very friendly, knowledgeable and helpful. He took the time to show me the different vehicles and explain the process of test driving right down to the buying process. I recommend if you are car shopping to come down to Drivetime and ask for Thomas he will take care of your car needs.

28 October 2023
Unprompted review
Rated 1 out of 5 stars

Please do not go them

Please do not go them, I brought a vehicle less than a year ago. They overcharged me 12,000, now I’m stuck with negative equity. If u value your money. Please go somewhere else.🙏

1 April 2023
Unprompted review
DriveTime Car Sales - Savannah logo

Reply from DriveTime Car Sales - Savannah

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

Rated 2 out of 5 stars

Service and staff were great but the…

Service and staff were great but the car was not!! It started smoking & skipped in acceleration upon driving on the highway. I returned the car because I couldn’t afford to be left stranded!

17 May 2023
DriveTime Car Sales - Savannah logo

Reply from DriveTime Car Sales - Savannah

Thank you for leaving your review, Gwen. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Go buy a car, now.

T was just amazing. He was so helpful and extremely patient with not only me but my almost 2 year old son. I was so indecisive about which car I wanted but he answered any question I could come up with and the process was really fast once I decided on a car! We needed a car after being in an accident and he made the process really easy and made me comfortable with my purchase, just 10/10 an amazing person and worker. He was managing to do all of this with me while still entertaining my son and playing with him to keep him busy and happy and that just warmed my heart!

7 July 2022
Rated 1 out of 5 stars

WORST Sales Experience EVER

I did not enjoy my first time purchasing a car. My sales representative did not possess ANY characteristics of a sales person. There was literally no interest or enthusiasm in helping me find a vehicle, rather she seem more so annoyed and was more interested in clocking out. She was too worried about her getting off from work. She did not even bother to actually show me the vehicle or tell me anything about it. She literally pulled the two cars I wanted to look at around outside and walked passed me and back inside. I wasn't even sure if I was able to start looking at them yet *rolls eyes.* Even when I received the checklist to check everything she was nowhere around. Luckily I had my dad with me because I definitely had questions. SMH.

I really wish I would have waited to come back the next day to have someone else help me just so she wouldn't get the commission. However, I did get a chance to interact with the manager who was way MORE helpful and was actually able to tell me more about my purchase. I wish he was the one that would have helped me through the transaction.

14 June 2022
DriveTime Car Sales - Savannah logo

Reply from DriveTime Car Sales - Savannah

Hello Kiana,

Thank you for providing us with your feedback and bringing this to our attention. I am genuinely sorry to hear about your experience with your sales advisor. We are happy to know that one of the managers at that dealership was able to help you with any questions you had.

Please know that we do our best to provide all our potential customers a personalized and comfortable experience. I greatly apologize if this didn’t reflect during your visit. If at any time the service level or communication at DriveTime is not being kept or not up to DriveTime standards, we would definitely like the opportunity to address this.

We appreciate and value your feedback, and will be providing any applicable coaching in an effort to prevent this situation in the future. If you have any questions or additional feedback, please don’t hesitate to contact our Customer Relations department at (888)-290-0148.

Best regards,

DriveTime Customer Relations

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