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DriveTime Car Sales - Springfield-Missouri Reviews 27

TrustScore 4 out of 5

4.1

3310 S Campbell Ave, 65807 Springfield, MO, US


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See what reviewers are saying

Rated 5 out of 5 stars

Eric Christophel was absolutely amazing and super friendly! He made the whole process quick ans as simple as possible. Also the 2 ladies working were amazing n super friendly. All 3 of em were great w... See more

Rated 5 out of 5 stars

Antonio McKoy was amazing to work with! We really needed a car and they made it happen. It was easy and fairly quick. The only decision we had to make was which one do we want! He explained everythin... See more

Rated 5 out of 5 stars

Quick and easy experience. Best car buying experience so far. Got approval right away and Antonio had most paperwork ready and car pulled up and cleaned like he said he would by time we made it to dea... See more

Company replied

Rated 5 out of 5 stars

I had w wonderful experience with Antonio McKoy in Springfield Mo he explained everything in detail. He was not pushy, he went over how it works what I needed to do what he was doing it was very refre... See more

Company replied


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Springfield-Missouri

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3310 S Campbell Ave, 65807, Springfield, MO, United States

  • 14174096600
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Shop every car with your personalized terms!

4.1

Great

TrustScore 4 out of 5

27 reviews

5-star
4-star
3-star
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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Antonio McKoy was amazing to work with

Antonio McKoy was amazing to work with! We really needed a car and they made it happen. It was easy and fairly quick. The only decision we had to make was which one do we want! He explained everything and made it so easy! Thank you Antonio !

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Great energy!!

Great energy!!! Chris was very helpful and I would highly recommend someone to come get a car from here!!!! Loved the experience can’t wait until they get trucks in!!

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Although car buying experience was…

Although car buying experience was okay. They say they register your vehicle for you and as someone who came from out of state to purchase a vehicle this has been nothing but a headache the paper tag they provide has now been expired for 3 months and I have still yet to have my vehicle registered due to complications so I have been paying on a car I can’t even legally drive… will not be doing this again lesson learned

7 November 2025
Unprompted review
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

I got what I went for

I went to the dealership to look at a car that I seen online and I left with the car Antonio made my car buying experience very easy

14 July 2025
Unprompted review
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

We are grateful to have you as a valued DriveTime customer Silver. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Go here!

Great first time car buying experience!

1 May 2025
Unprompted review
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

We are grateful to have you as a valued DriveTime customer Vanessa. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 1 out of 5 stars

To good to be true

They say approved when you run through the online process, and they say 100 down is good enough. But then you get there and ask 4000 down and 400 per month payments. If you trust these sharks your an idiot.

18 February 2025
Unprompted review
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

We appreciate your feedback, Ian. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.

Rated 5 out of 5 stars

I had w wonderful experience with…

I had w wonderful experience with Antonio McKoy in Springfield Mo he explained everything in detail. He was not pushy, he went over how it works what I needed to do what he was doing it was very refreshing. I drove the car I was interested in and feel in love. I’m super happy with my choice and it’s all because of Antonio. I have already given his number to friends and

21 January 2025
Unprompted review
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Rated 1 out of 5 stars

DRIVE TiME SUCKS

I have a 2018 dodge duurango through you guys and I haven't made a payment in 6 months and you still haven't came and got it. My father in law also has e vehicle with you guys and he misses 1 payment and you repo him? After he tried to call you guys ALL DAY yesterday and couldn't get ahold of anyone. You guys are no better than car mart about working with people. You suck!

5 December 2024
Unprompted review
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Great staff

Professional staff and did everything in a timely manner.

26 September 2024
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

Thank you for leaving your review, Aaron. We love hearing that you were pleased with your experience at Springfield DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 1 out of 5 stars

DriveTime sold me a vehicle with a bad…

DriveTime sold me a vehicle with a bad battery. When I called in for help Alycia was very rude and did not care to help. She has no empathy for my situation and should not be in customer service treating people like this.

14 September 2024
Unprompted review
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

Thank you for leaving your review, Chuck. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Quick and easy experience

Quick and easy experience. Best car buying experience so far. Got approval right away and Antonio had most paperwork ready and car pulled up and cleaned like he said he would by time we made it to dealership which is 2 1/2 hrs away. We were in and out within a hour.

10 September 2024
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

We're grateful to have you as a valued DriveTime customer. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Natasha was very kind and helpful

Natasha was very kind and helpful. She made my car buying experience very easy and was very informative.

11 September 2024
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

Hello Ethan Youngman,

Thank you so much for taking the time to review your visit at our Springfield-Missouri DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

They have been very helpful with the…

They have been very helpful with the whole car buying process. I will highly recommend them

7 September 2024
Unprompted review
DriveTime Car Sales - Springfield-Missouri logo

Reply from DriveTime Car Sales - Springfield-Missouri

Hello Carly Taylor, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Great Experience

I'm happy with the Vehicle I got from the company. Speaking with the service team helped me get exactly what I was looking for Natasha had me in and out within the hour. We will return!

29 June 2024
Rated 5 out of 5 stars

Amazing experience

Eric Christophel was absolutely amazing and super friendly! He made the whole process quick ans as simple as possible. Also the 2 ladies working were amazing n super friendly. All 3 of em were great with our 4yr old son when we were finalizing everything to take our dream car home! Thank you guys for getting us back on the road and we'll definitely recommend yall to any of our family and friends that are looking for a new vechile 😊 You're truly, The Rayfields Tesla, Justin, Roman & Liam!

17 May 2024
Unprompted review

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