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DriveTime Car Sales - Tucson Reviews 

30
TrustScore 4.5 out of 5

4.7

2301 N Oracle Rd, 85705 Tucson, AZ, US


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See what reviewers are saying

Rated 5 out of 5 stars

No pressure in choosing a car. Sales staff was courteous and very professional. Due to customer volume, I had the opportunity to work with two sales representatives, the hand off between them was fla... See more

Rated 5 out of 5 stars

I worked with Marissa at Drive Time in Tucson, AZ and she was wonderful. Honest, efficient and answered all my questions. I couldn’t be more pleased.

Rated 5 out of 5 stars

Marissa was awesome. No pressure. She listened to what I was looking for and she made sure I got what I wanted. Definitely recommend Drivetime for auto needs.

Rated 5 out of 5 stars

I was approved online I was excited to go in to see if everything they said would happen would happen low and behold it did what I was quoted on line was the down payment I had thanks to Matthew! I ca... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Tucson

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2301 N Oracle Rd, 85705, Tucson, AZ, United States

  • 15208820442
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4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(30)

3,571 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No pressure in choosing a car

No pressure in choosing a car. Sales staff was courteous and very professional. Due to customer volume, I had the opportunity to work with two sales representatives, the hand off between them was flawless and fast. Over all a positive buying experience!

1 July 2026
Rated 5 out of 5 stars

Marissa was awesome

Marissa was awesome. No pressure. She listened to what I was looking for and she made sure I got what I wanted. Definitely recommend Drivetime for auto needs.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Marissa was wonderful and helped the…

Marissa was wonderful and helped the whole way through made it very quick and easy.

26 February 2026
Unprompted review
DriveTime Car Sales - Tucson logo

Reply from DriveTime Car Sales - Tucson

Hello Logan Martin, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Awsome people ,great service and smooth…

Awsome people ,great service and smooth purchases thanks to Mr.herb and justin and mellisa

14 October 2025
Unprompted review
DriveTime Car Sales - Tucson logo

Reply from DriveTime Car Sales - Tucson

I am thrilled to hear you had a great buying experience at our Tucson DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Process was easy

Process was easy. Car came with a warranty. Payment process works well with my paydays

9 February 2025
DriveTime Car Sales - Tucson logo

Reply from DriveTime Car Sales - Tucson

We're grateful to have you as a valued DriveTime customer, Sheldon Landis. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Friendly and easy

7 November 2024
DriveTime Car Sales - Tucson logo

Reply from DriveTime Car Sales - Tucson

Thank you for sharing your feedback with us, Amanda Walter.
We're thrilled to know you had a positive buying experience while at our Tucson DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Rated 5 out of 5 stars

Customer service

The waiting area, desk area and restroom was clean, friendly customer service, Alex went over everything answered all questions, will definitely refer people. Thank you!

2 November 2024
DriveTime Car Sales - Tucson logo

Reply from DriveTime Car Sales - Tucson

We appreciate the 5-star rating you submitted, Rose . It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Alex was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

I purchased a 2018 Volkswagen Passat On…

I purchased a 2018 Volkswagen Passat On Tuesday, July 3, not 30 minutes after I purchased the vehicle the vehicle broke down and and now I have to wait for your warranty program to even begin getting it fixed to get me a rental car and then I possibly have to come out of pocket for the rental car. I don’t believe this is right you guys sold me a lemon and I want it fixed. And now they’re telling me that I have to come out of pocket for all of this.

5 July 2024
DriveTime Car Sales - Tucson logo

Reply from DriveTime Car Sales - Tucson

Thank you for leaving your review, Daniel. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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