Absolutely the easiest car buying experience I have ever had. The staff is beyond kind, respectful, helpful, and so much more! I will be honest I was so nervous on how easy it absolutely was, but much... See more

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My experience was okay. It was a long process and a lot of information. I think to make y'all think more easy. More great. You need to tell them everything they need to bring in because they didn't te... See more
They stayed hours after close and helped figure out the whole technical problem with getting my payment to work for the insurance company due to they didn’t except that type of card. Was a very long n... See more
Company replied
I was greeted by Cam who was very nice offering complementary refreshments. She assisted me in preparing to meet I worked with Edilia and Rob. They both were welcoming and made the experience pleasant... See more
Company replied
Company details
About DriveTime Car Sales - West Indianapolis
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company

- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3717 Lafayette Rd, 46222, Indianapolis, IN, United States
- 13176131280

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Reply from DriveTime Car Sales - West Indianapolis
My experience was okay
My experience was okay. It was a long process and a lot of information. I think to make y'all think more easy. More great. You need to tell them everything they need to bring in because they didn't tell us to bring in anything and it took longer than what it should have taken and then we had problems with the the address. So we need to be told you know the bureau motor vehicles have to approve your address. All that to prepare us to bring in the right documents
I honestly had an amazing experience
I honestly had an amazing experience. The whole process was easy and pretty fast, there was no non sense. 100/100 recommend.
Rob was so helpful in an extremely…
Rob was so helpful in an extremely stressful time! Very thorough in explaining everything and worked with me thru it all!

Reply from DriveTime Car Sales - West Indianapolis
I felt like an important customer.
I was able to choose a vehicle I wanted, not just one in my price range. I don't have great credit but felt like a valued customer.

Reply from DriveTime Car Sales - West Indianapolis
Absolutely the easiest car buying…
Absolutely the easiest car buying experience I have ever had. The staff is beyond kind, respectful, helpful, and so much more! I will be honest I was so nervous on how easy it absolutely was, but much to my surprise it was 100% legit and easy. The vehicle was explained exactly how it appeared. I got my dream vehicle without having to do very much to do so! Rob and Cam are the absolute best and go above and beyond to make sure everything went smoothly! You can feel safe going through DriveTime on Lafayette Rd in Indianapolis,Indiana! Thank you again Rob and Cam!!!
Rob was very knowledgeable
Rob was very knowledgeable, kind, and quick to get me in a car. So happy to have a reliable vehicle!

Reply from DriveTime Car Sales - West Indianapolis
Understanding
Understanding, professional, to the point, made sure it was as seamless as possible
Rob was great
Rob was great! Very helpful and patient! Will definitely recommend to others looking!

Reply from DriveTime Car Sales - West Indianapolis
Great customer service and friendly staff
Great service, worked with me all the way thru getting my application approved with my trustee. Great customer service, very friendly and definitely recommend if you have specific financial situation
Edilia was wonderful
Edilia was wonderful, she made me feel so comfortable about this process and the unknown. This lady is impeccable and wonderful at her job! I appreciate her positivity in this stressful situation! Thank you!!
Pleasant
Pleasant , very nice, professional and very knowledgeable
Awesome manager and sales rep Ladonna ross
They stayed hours after close and helped figure out the whole technical problem with getting my payment to work for the insurance company due to they didn’t except that type of card. Was a very long night and they took the lead and helped us with everything and anything we needed. Highly recommend this location!!!

Reply from DriveTime Car Sales - West Indianapolis
I wish I could give ten stars
I wish I could give ten stars. Love drive time and my associate was the best.
Junk
I just bought a car off of them on Monday and now the check engine light is on and I can't get anyone response from my salesman too I struct me on what too do .. this is unbelievable and really quite sad

Reply from DriveTime Car Sales - West Indianapolis
Positive car buying experience- Go see…
Positive car buying experience- Go see Ron and Cam- Lafayette rd
This had to be one of the best…
This had to be one of the best experiences in car purchasing I’ve ever encountered. I wasn’t sure if I was going to pursue the vehicle but Edilia was amazing at the lax approach to getting me into the vehicle. She stated all great things. Her customer service surpassed her tenure here.
Pleasant Experience
I was greeted by Cam who was very nice offering complementary refreshments. She assisted me in preparing to meet I worked with Edilia and Rob. They both were welcoming and made the experience pleasant for me. No pressure just genuine and authentic assistance. They stayed well beyond their time to make sure I was taken care and set up. They didn’t give an attitude about being passed time so it wasn’t rushed. I enjoyed working with them, I came in an Uber and left in my car!

Reply from DriveTime Car Sales - West Indianapolis
Phenomenal
Rod was phenomenal and made my experience quick and painless!

Reply from DriveTime Car Sales - West Indianapolis
Rod was very honest and helpful
Rod was very honest and helpful! Couldn’t ask for a better agent

Reply from DriveTime Car Sales - West Indianapolis
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