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DriveTime Car Sales - Wilmington Reviews 

47
TrustScore 4.5 out of 5

4.7

6321 Market St, 28405 Wilmington, NC, US


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Rated 4 out of 5 stars

Customer Service and Sales Team were amazing! The experience was quick and pleasant and DenaMarie was very thorough and so helpful with the process. The only thing I wished for was having my vehicle d... See more

Rated 5 out of 5 stars

Gabrielle Caruolo was outstanding. She was friendly and professional. She made sure to explain everything in detail and answered all questions that were asked. She even stayed past closing time to m... See more

Rated 5 out of 5 stars

Ethan took such great care of me. I came in feeling completely lost. I had been rejected previously and when we came to drive time, I felt welcomed and in good hands! Ethan made the process easy as pi... See more

Rated 5 out of 5 stars

Derrick Hudson was so amazing! From the beginning to the end of the entire process! He is so patient and so kind. And was good at holding a conversation during the entire process with great dad jokes!... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Wilmington

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 6321 Market St, 28405, Wilmington, NC, United States

  • 19106799632
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4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.7

All reviews

(47)

3,532 reviews in the last 12 months

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Rated 5 out of 5 stars

financing a car

Ethan was the sales guy i was talking to and he was very patient and willing to listen to our thoughts and just some things we had to say also he was a great dude to talk to and it was a nice experience and i wanna thank ethan, chad for helping me get my car

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Awesome smooth experience

Ethan was quick helpful and a great guy to work with through this whole experience.

12 September 2025
Unprompted review
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

We are grateful to have you as a valued DriveTime customer Chozien. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Alex and Gabrielle made my purchasing…

Alex and Gabrielle made my purchasing my new KIA Forte an enjoyable experience!

5 September 2025
Unprompted review
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Hello Mike Stein, Thank you so much for taking the time to review your visit at our Wilmington DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Gabrielle was awesome

Gabrielle was awesome ! No pressure, and the whole thing went really fast and easy .

31 August 2025
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Thank you for taking the time to rate your DriveTime experience. I am thrilled to hear that Gabrielle provided a great buying experience for you at our DriveTime location!

Rated 5 out of 5 stars

Experience was great one can't wait to…

Experience was great one can't wait to send more people to get cars from drive time.

12 April 2025
Unprompted review
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

We are grateful to have you as a valued DriveTime customer Curtis. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great experience

This was one of the best car buying experiences I've ever had. Super easy and to the point. Alex was a pleasure to work with, and I really enjoyed our conversations while we went through the process. By the time I left, it felt like I bought a car from a friend, instead of a stranger. Thank you guys.

5 November 2024
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Thank you for sharing your feedback with us, John Walker.

We're thrilled to know you had a positive buying experience with Alex at Wilmington DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relation

Rated 5 out of 5 stars

I appreciate the friendly attitude that…

I appreciate the friendly attitude that everyone gave to me and my son. Logan and Gabrielle were the two women that stuck with us through thick and thin. They were very patient and informative with the information that we needed in order to make the process go through smoothly. I would suggest and recommend drive time in Wilmington North Carolina at any time. I appreciate the quality and experience that they have as far as their job because going someplace and they not know exactly what they're doing how am I supposed to know what to do if they don't know but by the grace of God I didn't have that issue at all so I would truly like to say thank you Logan and Gabrielle for all the work that y'all have done for me and my son.

23 October 2024
Unprompted review
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Thank you for leaving your review, Belinda. We love hearing that you were pleased with your experience at Wilmington DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 1 out of 5 stars

Great people, lemon car.

The sales person Alex was wonderfully amazing… however the gas light came on before I could drive 10 miles home and the car started having troubles starting by the following morning. Spent all my money on a 2016 Hyundai Elantra that needs to head to the shop asap. I regret purchasing there.

27 September 2024
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Thank you for leaving your review, Vivian. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

This location is awesome and the…

This location is awesome and the workers there are very helpful, patience and understanding!! For two days this young lady name GABBY did everything she could to get me in something and wooohoo when I got that text saying WE DID IT let me know what time you can come in today I cried tears of joy because I have been looking for a vehicle for a month and was unable to get one so I’m thankful for this team and all they did to help me!! Would highly recommend

29 September 2024
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Hello Keyoana Brown,

Thank you so much for taking the time to review your visit at our Wilmington DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

I WOULD HIGHLY Recommend DRIVETIME…

I WOULD HIGHLY Recommend DRIVETIME Wilmington, NC!!

I Just purchased a Vehicle There, and I LOVE IT!!!

The Staff, They were Awesome, and so Helpful. When I went There The First time, I Only Found One Vehicle That I Was Interested In, but It Needed Some Attention Before It Could Be Sold. The GM Discouraged Me,(Thankfully!) From Compromising and "Just Buying anything" That Day. He Was Honest And Helpful.

The Final Time I Showed Up Ready To Buy Something...I Was Helped By The Associate, LOGAN. SHE IS AMAZING!! So Patient, Helpful, and Efficient. I was Pleased at How Quickly She Had Everything Inorder, And Gave Excellent Explanations to All My Questions. I Was On The ROAD so FAST!!

I Would Shop Here Again, and Will Recommend Them To Anyone Who's READY To DRIVE 'On' TIME

Thank You DRIVETIME, Wilmington, NC.

I LOVE MY NEW RIDE!!!

Love, Peace, And Blessings To You All !!

~Anthony

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

We drove 3 1/2 hours to get the car we wanted. Chad, Logan and Donald made this experience fun and easy yet they were so thorough and kind. Excellent customer service and we are thrilled with our purchase!

11 July 2024
Rated 5 out of 5 stars

Sam made it nice and easy to help me…

Sam made it nice and easy to help me get a very nice and reliable 2020 Kia forte, after a very long time of not having a vehicle. She was very helpful and kind and got me in a vehicle with no issues, this was by far my best experience getting a vehicle. Thank you so very much.

14 February 2024

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