Driving Test Genie Reviews 

1,858
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

A Must have, I was skeptical at first as all other cancellation websites had poor reviews but these guys stood out so I bought it and gave it a go. Great customer service replied within a matter of mi... See more

Rated 5 out of 5 stars

Booking a driving test is so lengthy and complicated, if you are lucky enough to get one or where you want it. Our instructor recommended driving test genie after we struggled. This service is so bri... See more

Rated 5 out of 5 stars

I had an amazing experience with Driving Test Genie! The app is incredibly useful for anyone looking to secure an earlier driving test date in the UK. I was able to find a cancellation just a few week... See more

Rated 5 out of 5 stars

We have used Driving Test Genie a number of times now and always come back to them, having tried a number of cancellation apps. I can honestly say that their service is second to none. We have had to... See more

Company details

  1. Driving Licence Training School

Written by the company

We have over 2,200 5* reviews on the Apple App Store and over 1,100 5* reviews on the Google Play store! Genie is the highest rated driving test cancellation finder in the UK - we take all the pain out if finding an early driving test. Simply sign up and let us do all the work! We send you cancellations by text message and all you have to do is reply to the text message if you want to move your test date forward. We can offer multiple test centres - you can search at up to 5 different centres at the same time giving you a better chance of securing an earlier driving test date. We also offer a money back guarantee if we are unable to find you any cancellations! We also offer the best service in the industry! Quick and helpful responses to all your queries (our brilliant support team respond quickly where others state 5 days).


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.4

All reviews

(1,858)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to find and book cancellation

This is the best app for rearranging a cancellation test. Previous app used gave you a date and directed you to the Gov site where it was a race to log on and book it. This app sends a text which you have 10 min to reply book and that’s it arranged. Simple. Customer service replied to emails immediately, always helpful. Nothing was ever an issue can’t fault them and would definitely recommend.

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Totally waste of money and time

Totally waste of money and time.

Paid and waited a month and received NONE cancellation notification at all. Though got refund finally, wasted one month precious time. Don’t join!

18 November 2024
Unprompted review
Driving Test Genie logo

Reply from Driving Test Genie

Hi there. We cannot identify you as a customer from your user name here. We have reached out to you via TrustPilot for more information to identify you. Please can you email us at support@drivingtestgenie.co.uk as I would like to check your account even though we have refunded you. Thank you.

Rated 5 out of 5 stars

I couldn’t recommend Driving Test Genie…

I couldn’t recommend Driving Test Genie enough, honestly everyone is so helpful! I have been given so many opportunities to retake my test, I have been unsuccessful with passing, 4 failed attempts but honestly Driving Test Genie has been great! Defo 5 stars!

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Driving Test Genie App Review: A Game-Changer for Test Bookings

I am writing to wholeheartedly recommend the Driving Test Genie App. Facing the daunting prospect of a nearly six-month wait for my son's driving test, I desperately needed a solution.

After extensive research, I discovered Driving Test Genie, an app praised by fellow parents, driving instructors on YouTube (where I also found a discount code!), and even local instructors I consulted. I was immediately impressed by the app's ability to cater to specific requirements, allowing users to request up to five preferred test centres and even specify a desired time slot.

To my delight, within just two weeks of signing up and inputting my son's very specific preferences, I received confirmation of a test at his chosen centre and time! He passed the test, and I am incredibly grateful for the app's efficiency and effectiveness.

I must also highlight the exceptional customer support provided by Debra and Laura, who were both incredibly helpful and responsive. Their assistance throughout the process was invaluable.

In conclusion, Driving Test Genie is a game-changer for anyone struggling with the notoriously long wait times for driving tests. Its user-friendly interface, powerful functionality, and outstanding support team make it an absolute must-have for any aspiring driver. I highly recommend this app to anyone looking to secure a test date quickly and efficiently.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Driving Genie Test checking ✔️

I knew of this site and app from Previous family members bieng successful with a cancellation date bieng offered. Its a quick easy to use service that takes all the hassle out of searching for new dates for that important driving test date. The more centers your willing to travel too the more dates of availability will show. There currently is a long backlog in practical test dates and this service is a low cost service that let's you get on with your life while their systems search. Their customer service responds quite quickly within the hour to emails or questions and they can answer all queries relating to their service. You accept a new date/cancellation by replying to their text with 1 word this shows their system that the date found you are happy with..they still search after regardless and offer new cancellations if they're closer in distance and time/date to your Previous test date.. easy to use and stress free.. 👍

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and easy app!

I downloaded this app after attempting to book a repeat test and the first one available was 4 months away! I received an earlier date within a few days of using this service so would definitely recommend as it takes the pressure of constantly logging in and checking yourself away!

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Test Genie is great

Test Genie is great!

I have received regular texts with new test dates. I was able to add up to 5 test centres. Test genie respond quickly to email. Highly recommend and worth the fee to find a sooner test date.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Just as good second time around

Second time I've used this company and I'm still impressed by their service. Super quick responses to emails, efficient and clear communication, and they regularly send cancellation times through - even in scarce test times like these. Highly recommended.

23 October 2024
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT!!!!

Warning: Avoid This Company!

I strongly advise against using this company. They have held my funds since August 5th for a test rebooking closer to home, consistently assuring me that new dates would be available. As my test date approached and it became clear that no alternatives would be offered, I requested to close my account, delete my information, and refund my payment due to the lack of service.

Instead of assisting me, they directed me to contact Apple, who was unable to issue a refund because the transaction date fell outside their policy timeframe. It’s frustrating that they seem to be aware of this loophole.

The staff are unhelpful and often respond with dismissive, overly brief answers. Their response time can take up to 48 hours, which only adds to the frustration. If anyone else encounters issues with this company, I recommend documenting everything and seeking legal advice. Better yet, save yourself the trouble—just don’t use their services. They ARE a scam!

14 October 2024
Unprompted review
Driving Test Genie logo

Reply from Driving Test Genie

Hi there. We cannot identify your account with us from your username here. We have requested further information from you via the TrustPilot platform. We will never 'assure' any customer that dates will become available as they can never be guaranteed. We will try hard for all of our customers and have been very successful in doing that. We really do understand many customers frustration with the DVSA system as it currently exists, it is causing a lot of issues form many. Our support staff our rightly recognised for providing outstanding levels of service as you will read in many of the reviews left here and elsewhere. Your more colourful comments are simply untrue.

Rated 5 out of 5 stars

Excellent App

Excellent App, managed to change driving text from January 2025 to October 24. Well worth paying and it only took a few days from signing up. Highly recommend.

17 October 2024
Unprompted review

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