Driving Test Genie Reviews 

1,858
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

A Must have, I was skeptical at first as all other cancellation websites had poor reviews but these guys stood out so I bought it and gave it a go. Great customer service replied within a matter of mi... See more

Rated 5 out of 5 stars

Booking a driving test is so lengthy and complicated, if you are lucky enough to get one or where you want it. Our instructor recommended driving test genie after we struggled. This service is so bri... See more

Rated 5 out of 5 stars

I had an amazing experience with Driving Test Genie! The app is incredibly useful for anyone looking to secure an earlier driving test date in the UK. I was able to find a cancellation just a few week... See more

Rated 5 out of 5 stars

We have used Driving Test Genie a number of times now and always come back to them, having tried a number of cancellation apps. I can honestly say that their service is second to none. We have had to... See more

Company details

  1. Driving Licence Training School

Written by the company

We have over 2,200 5* reviews on the Apple App Store and over 1,100 5* reviews on the Google Play store! Genie is the highest rated driving test cancellation finder in the UK - we take all the pain out if finding an early driving test. Simply sign up and let us do all the work! We send you cancellations by text message and all you have to do is reply to the text message if you want to move your test date forward. We can offer multiple test centres - you can search at up to 5 different centres at the same time giving you a better chance of securing an earlier driving test date. We also offer a money back guarantee if we are unable to find you any cancellations! We also offer the best service in the industry! Quick and helpful responses to all your queries (our brilliant support team respond quickly where others state 5 days).


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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4.4

All reviews

(1,858)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I must advise against investing your time and money in this app.

I typically do not write reviews; however, I must advise against investing your time and money in this app. It is shitttyyy, and I have repeatedly found myself tests on the DVLA website I paid for nothing.

1 September 2024
Unprompted review
Driving Test Genie logo

Reply from Driving Test Genie

Hi there. We cannot identify you as a customer from your name here, please can you contact us at support@drivingtestgenie.co.uk so that we can check your account and investigate this situation for you. We are happy to look in to it and let you know!

Rated 5 out of 5 stars

Great experience with Driving Test Genie

I am very happy to have had a test booked through Driving Test Genie after a couple of weeks on the App, in my local driving test centre, where there are limited tests available. I highly recommend the service.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with Driving Test Genie

Signed up to Driving Test Genie in January and got a cancellation within minutes. Also, after contacting their customer services, I got a quick and helpful response. It's a good service which I would definitely recommend.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Great Service for finding earlier tests

Great for finding earlier tests, especially as we had to cancel one due to not having an instructor available on test date.
To try to do this yourself would be so time consuming & virtually impossible to find one locally

26 August 2024
Unprompted review
Rated 3 out of 5 stars

Need to give more time to accept the…

Need to give more time to accept the test

26 August 2024
Unprompted review
Driving Test Genie logo

Reply from Driving Test Genie

Hi there. Just to let you know that the 10 minute time frame to accept a test is controlled by DVSA and not us. We wish it were longer too!

Rated 1 out of 5 stars

waste of money

they found a test date just before 10 days of my actual booking, which does not make any sense, I emphasised I need short notice bookings, but they did not send me any of them within almost 2 weeks.

26 August 2024
Unprompted review
Driving Test Genie logo

Reply from Driving Test Genie

Hi there. I can see that you joined the service 10 days ago and we have sent you 5 options so far although none as early as you were hoping for. August is always the quietest month of the year as many people are away or on holiday. Given the current backlog short notice bookings are very much in demand and many customers are waiting for these to come up. We will continue to search for you and hope to find you something appropriate.

Rated 5 out of 5 stars

Great customer service

Great customer service, very responsive by email. We had a test booked up north (as you can't get tests south easily) and they've swapped it for one down south. Thank you 😊

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable. They really do notify you when there’s a cancellation. Depends on the months though because I got frequent notifications in August more than in June/July.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

So helpful

So helpful! Got the text messages as soon as test cancellations came through for the area I applied for. Really reliable and i definitely recommend to download the app!

1 January 2024
Unprompted review

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