Dr. Serkan Aygin Hair Transplant Clinic 

So helpful with everything I needed

I chose to do my hair transplant surgery at Dr. serkan Aygin Clinic. Generally I am very pleased with the service, everybody were very professional and friendly. My contact at the clinic was Berk Cetin who helped me through the whole process.
Although the surgery was very long and hard then the results and recovery has been just fine. If I would need do the surgery once again, I would to it in the same clinic.

I would like to thank the Serkan Aygın Clinic team for their professionalism, care, and attention throughout my hair transplant journey. From start to finish, the experience was extremely reassuring , professional and highly well managed. I truly appreciate the dedication of the entire team and especially Alp and Hasan. Grateful for everyone involved

My experience with the clinic is very professional. From the starting from airport till the end of the procedure everything went smoothly. I am extremely happy with the service

Super easy. Fraction of the cost of Canada or USA. Very impressed with entire experience. The clinic and hotel is in what I would call a verbal local area as opposed to a touristy area. Very good communication from the staff entire time. Flew out Monday landed Tuesday in turkey, Wednesday consultation, Thursday surgery, 5000 grafts, Friday bandage removal, cleaning and I was back on the plane that afternoon. Painless experience, sleeping for first week sucks, I feel very good about whole experience we'll see how the hair looks in 2 years.

I am a 61-year-old woman and a medical doctor.

I underwent a hair transplant to the temples due to postmenopausal hair loss. From first contact through my stay in Istanbul, the process was professional, well organised, and transparent. I was supported by Berk, who practically functioned as a personal assistant throughout my stay and guided me with clarity, patience, and precision.

The procedure was performed smoothly, and postoperative instructions and follow-up were clear and thorough. Fourteen days after treatment, healing is progressing well and the early result appears promising.

I am very satisfied with the entire course.

Such a great experience from the moment you land at the airport to the moment you finish the recovery. Speacially the support I received from Mir. Thanks for the great job

Wonderful experience, a year ago now. I definitely would recommend this Clinic. Organised, experienced and skilled. Thank you again.

Extremely happy with the whole process. The clinic is well run and the staff is super friendly. They take care of you during the whole process and everything is done smoothly so it is enjoyable. 5/5 experience

The best clinic. Very happy with the experience. I contacted Berk. He was in every detail. Transfer + transplant + hotel + everything. Very good man, very good clinic. I I highly recommend it. Thank u!

Came to Dr Aygin’s this month from the United States. Great communication throughout, airport /hotel/clinic transfers were easy with very nice vehicles. The clinic is impressive - clean, professional and I never had to wait long for anything. The translator provided also helped. Staff in the office and clinic is phenomenal - very caring and passionate about that they do. I’m laughing at some of the reviews that said no receipt for the procedure was given ?? I got a emailed receipt immediately when I paid the deposit, then paying the remainder of the balance after my in-person consult, I was immediately handed a paper receipt. The physician came up with a great plan for the hair transplant - to make it look natural. My advice, listen to the Dr’s advice on the hair plan. They do this all day, everyday - trust their expertise on what looks best and most natural. If you bring in your ‘own’ design and insist on doing it your way, you run the risk of unnatural looking results. The procedure was long(10 hrs for me) so be patient, but expect a lengthy procedure anywhere you go - had over 5K grafts but they always checked in on me and made sure I was ok. Can’t say enough about the wonderful staff of Doku Clinic who performed my procedure.

It was an exciting adventure heading to Istanbul - the clinic took care of everything, made it so easy! I highly recommend - this clinic is consistently mentioned as one of the best in Turkey in American media - it’s 100% correct. Great prices and in my opinion, the best technology in the world for hair transplants is right here in this practice. Would choose this place again. Excited to see the results in the coming months!

I would like to share my experience with Doku Clinic and Dr. Serkan Aygin, as I have undergone two procedures with the clinic over a span of approximately 1.5 years.

My first experience was exceptional.
From the very beginning, communication with the clinic was seamless and professional. I coordinated everything through a WhatsApp representative who was responsive, informative, and thorough—from answering my questions to arranging airport transportation, clinic visits, and follow-up care. I was personally seen by Dr. Serkan Aygin for consultation, after which his team took over.

The procedure itself was painless with minimal discomfort. The following day, I returned to the clinic for bandage removal and laser therapy. Post-operative care was explained in detail, and I was provided a complimentary post-op kit that included lotion and shampoo. After returning home, follow-up communication—especially from Mark—was excellent, with regular check-ins regarding healing and hair growth.

Based on this outstanding experience, I confidently referred nine people to Doku Clinic.

Unfortunately, my second and most recent experience was very different and disappointing.

Prior to my visit, a friend who had been to the clinic in December 2025 mentioned that his experience differed significantly from mine and that he was not seen by Dr. Serkan. I reached out to my previous representative to schedule my second procedure, but communication felt noticeably delayed and disorganized. Eventually, I was redirected to another representative, and from that point forward, obtaining basic information required repeated follow-ups.

I specifically asked—multiple times—whether Dr. Serkan would be present for consultation, and I was told that he always sees patients and would be there. Despite this assurance, key details such as airport pickup and hotel information were only provided after asking three separate times.

Upon arrival, I waited over 30 minutes outside in freezing temperatures before my transportation arrived. The next day at the clinic, I was greeted by someone new and taken for consultation by a different doctor. When I asked about Dr. Serkan’s whereabouts, no clear answer was provided. I left the clinic that day without a confirmed surgery schedule or clear guidance, only to be contacted late at night and informed that my procedure would take place the following day.

On the day of surgery, I was once again greeted by someone I had never previously communicated with. The procedure felt disorganized compared to my first experience and was significantly more painful. Despite repeatedly expressing discomfort, my concerns were largely dismissed.

The following day, during bandage removal, I was assisted by yet another staff member with whom communication was difficult. Post-operative instructions were explained in approximately three minutes, compared to nearly an hour during my first visit. Immediately afterward, the focus shifted to selling additional products.

When I asked about the post-op lotion and shampoo kit—previously provided for free and stated as included in clinic documentation—I was told it would now cost €110. This same kit is available online for approximately $84 USD, making the pricing unreasonable, especially considering it is essential for post-operative recovery and part of the clinic’s own product line.

Additionally, the procedure cost had increased by €300 within one year, with no consideration for returning patients or for the fact that I had referred multiple clients to the clinic.

I sincerely hope that Dr. Serkan Aygin or senior leadership at Doku Clinic reads this review and takes steps to address the noticeable decline in customer service and patient experience. At this point, I can no longer recommend or refer others based on my second experience. Istanbul now has many excellent clinics offering comparable—or better—care at lower costs.

What once truly set Doku Clinic apart was Dr. Serkan’s direct involvement, expertise, and the high level of personalized customer service. Unfortunately, when those elements are no longer present, the clinic no longer stands above the rest.

Great service but overpriced

I had an excellent experience with Dr. Serkan in Istanbul for my hair implant.

The team was incredibly professional and efficient, providing same day treatment.
The results are amazing, and this was my second visit for a follow-up
highly recommended!

I was very nervous going into the procedure. The team and staff made me feel at ease and calmed my nerves. They provided me with detailed answers for all the questions I had before and after the procedure. I would definitely recommend this team!

Initially, I searched for the best clinic, and every search mentioned Dr. Serkan and a few other names.
But I never trust anyone so easily, so I decided to study the topic every day for over three months to conduct more in-depth research.
Then I spent almost six months searching for the right hair transplant clinic and sent dozens of applications from one country to another, to the best doctors.
At the end of this deep desire to undergo a hair transplant, I realized that Dr. Serkan was the best choice on the market.
I did it twice, I chose you twice!
Every department that works for this clinic is helpful, professional, and kind.
A special mention goes to everyone who worked on both operations, especially
Dr. Beyza, Yasin, Alp.
Without these extraordinary leaders and their team, none of this would have been possible.
Every single stone matters.
Keep going, keep pushing.
Thank you Dr. Serkan and Team.

Jacopo

Dr. Aygin and his large team excel at one thing: manipulating customers. They are masters of deception, control, and marketing but their surgical skills fall far short of the hype. Here is an honest account of my hair transplant experience with them.

My communication with Dr. Aygin's team began about six months before my transplant. Over many interactions, I sensed a superiority from both the staff and Dr. Aygin that bordered on arrogance. Initially, I gave them the benefit of the doubt, hoping their confidence reflected a world class standard. It did not. Their communication revealed a consistent pattern of disrespect and indifference, treating patients more like lab subjects than human beings, as if we should feel lucky to be there.

When I finally arrived in Turkey after a very long flight, I was left waiting outside in the cold for over an hour while they arranged transportation. I was then driven to the hotel, expecting a restful night. To my surprise, my room had only a twin bed and faced the noisy streets of Sisli, Istanbul, where merchants, locals, and tourists remain active into the early hours. Exhaustion and constant noise made sleep nearly impossible.

By this point, the trip was off to a rough start, and I already regretted my decision. I wish I had trusted my instincts and flown home, but with several thousand dollars spent, I felt trapped. Anyone considering treatment with Dr. Aygin’s team should know: you may face the same frustration, disappointment, and sense of being ignored that I experienced.

I decided to stick it out, a decision I would soon regret. At the clinic, I was placed in a large room with other candidates. I waited for an hour before being attended to. When finally called, I was directed to a bar to order a drink and relax. I sat down, only to be ignored. The bartenders, two young women, stood a few feet away, talking, giggling, and using their phones, never offering service or acknowledgment.

After a long wait, I was escorted upstairs for my consultation with Dr. Aygin. It was deeply disappointing compared to the level of excellence portrayed in months of WhatsApp communications. He quickly assessed my hair without asking about my concerns or goals, then told me what he thought was best. I immediately disagreed, explaining what I wanted. He dismissed my preferences, insisting my desired outcome wouldn’t look good.

He then drew an outline on my head and left me to contemplate it. I repeated my wishes to the assistant, who told me that following my plan would create uneven density and a poor result, urging me to follow the doctor’s recommendations. A language barrier made communication even harder, adding to my frustration. I was trying to express my preferences, but they refused to listen.

Regrettably, I conceded to their plan. I had traveled far and made extensive arrangements for this expensive trip.

The next day, I underwent surgery, which was extremely painful. But before describing it, a warning: the staff will make you undress in their presence in a dressing room and put on a gown. Why? To ensure you don’t have recording devices.

Once preparations were complete, surgery began. The pain was intense, and I repeatedly told the technicians I was hurting. Instead of acknowledging my concerns, they argued, insisting they weren’t working on the area I indicated. Frustrated, I got up, went to the bathroom, and looked in the mirror, only to see they were working exactly where I had said it was painful. Their disregard for my comfort and complaints was shocking and unacceptable.

Several months later, my hairline does not match the one I had when I was younger or even a few months before the procedure. They created a widow’s peak I do not genetically have. My hairline used to run straight across my forehead, but now a widow's peak and much higher hairline have altered my facial appearance significantly.

I have expressed my concerns to Dr. Aygin and his staff, but they have completely disregarded them. They have made it clear that they are not responsible and will not do anything to repair the damage they caused.

p.s., the clinic will likely respond to this review with some BS response like, we don't have an account of you being treated here. I can assure you that I was treated by Dr. Aygin and his team and have all of the paperwork to back it up.

Painless surgery