Drusillas Park Reviews 54

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

A fantastic day out with my granddaughters age 3 and 5 .just before Christmas. The penguins were the absolute favourite. All the staff were super helpful and kind ; the keepers, the ride operators a... See more

Company replied

Rated 5 out of 5 stars

We had a great time on a cold wintery day. We wrapped up warm & enjoyed observing the animals, they all looked well cared for. The Christmas decorations were lovely & impressive, the elves were work... See more

Company replied

Rated 3 out of 5 stars

The waiter/barstaff/ hospitality worker in the hot food area didn’t thoroughly wipe the table which isn’t then sanitary. He did it without looking at the cloth and did a haphazard zig zag. The table... See more

Company replied

Rated 4 out of 5 stars

As well as making a return visit to Drusilla's after a number of years it was an opportunity to meet up with some old friends, some of which I had not seen for close on 50 years. Drusilla's was an ide... See more

Company replied


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4.3

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars

Always a fun family day out.

Always a fun family day out.

30 December 2025
Unprompted review
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Reply from Drusillas Park

Thanks so much for leaving us a review, we hope to welcome you back again soon.

Best wishes,
Drusillas

Rated 5 out of 5 stars

A fantastic day out with my…

A fantastic day out with my granddaughters age 3 and 5 .just before Christmas. The penguins were the absolute favourite. All the staff were super helpful and kind ; the keepers, the ride operators and a big shout out to Gilly in the cafe !
Back again this year !

23 December 2025
Unprompted review
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Reply from Drusillas Park

Thank you for your lovely review! We’re so glad you and your granddaughters had a fantastic day, and will be sure to pass on your kind words to the team - especially Gilly in the café. Looking forward to welcoming you back again.

Best wishes,
Drusillas

Rated 5 out of 5 stars

Had a lovely day with the…

Had a lovely day with the grandchildren, visited the animals and Father Christmas. Staff very friendly and helpful a clean and safe environment for a fun day.

21 December 2025
Unprompted review
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Reply from Drusillas Park

Thank you for your kind review! We’re so pleased you had a lovely day with your grandchildren and enjoyed seeing the animals and Father Christmas. It’s great to hear our team helped make your visit friendly, safe, and fun. We hope to welcome you back again soon!

Best wishes,
Drusillas

Rated 5 out of 5 stars

Fabulous zoo

Fabulous zoo! All animals beautifully kept and staff so friendly and helpful. We will be back

3 December 2025
Unprompted review
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Reply from Drusillas Park

Thanks so much for leaving a review.

Best wishes,
Drusillas

Rated 5 out of 5 stars

We had a great time on a cold wintery…

We had a great time on a cold wintery day. We wrapped up warm & enjoyed observing the animals, they all looked well cared for.
The Christmas decorations were lovely & impressive, the elves were working hard for Santa. We enjoyed a ride on the cars & the train & we will definitely return again next year.

7 December 2025
Unprompted review
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Reply from Drusillas Park

Thank you for your lovely review! We’re glad you enjoyed the animals, festive decorations, and rides, even on a chilly day. We look forward to welcoming you back again next year.

Best wishes,
Drusillas

Rated 3 out of 5 stars

The waiter/barstaff/ hospitality worker…

The waiter/barstaff/ hospitality worker in the hot food area didn’t thoroughly wipe the table which isn’t then sanitary. He did it without looking at the cloth and did a haphazard zig zag. The table is then left with a layer of grease or dirt, if not genuinely wiped clean.
It was the small cafe style tables too, so it’s not physically hard to do.
The other bits of drusillas are generally really good. The only other criticism I’d say, was that the music as you enter the reception area gate is too loud, with no signage to say that. SEN people aren’t totally thought about here. But, one you speed through the monkey enclosures it (the loud music) is kind of escapable.

2 October 2025
Unprompted review
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Reply from Drusillas Park

Thank you for taking the time to leave a review. We are sorry to hear that aspects of your visit did not meet expectations, and appreciate you bringing these to our attention.

Regarding the cleanliness of the table in our hot food area, we take food hygiene and sanitation extremely seriously. Drusillas Park holds a 5-star food hygiene rating from Wealden District Council, and maintaining a clean and safe environment is of utmost importance to us. Your comments have been passed directly to our Catering Manager, who will follow up with the team to ensure our cleaning procedures are always carried out thoroughly. Thank you for highlighting this, as it helps us to continually improve.

We are also sorry that you found the music in the entrance lobby too loud. We aim to be as accessible and inclusive as possible, and all the measures we currently have in place can be found on our Accessibility page (including our online virtual tour, designed to help guests familiarise themselves with the zoo before visiting). We recognise, however, that this does not make it clear that there is music in the entrance hall and throughout the zoo route. We appreciate you bringing this to our attention, and we will take this on board as we review how we communicate sensory information to guests in the future.

Thank you again for your feedback. We are pleased to hear you enjoyed other parts of your visit, and we hope we can welcome you back in the future.

Rated 4 out of 5 stars

Making new memories

As well as making a return visit to Drusilla's after a number of years it was an opportunity to meet up with some old friends, some of which I had not seen for close on 50 years. Drusilla's was an ideal place to meet, plenty of things to do, places to eat, even for a group of early pensioners! Great to see so many different types of animals, will be back soon....

13 October 2025
Unprompted review
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Reply from Drusillas Park

Thank you for your wonderful review! We're so pleased Drusillas was the perfect spot for your special reunion. It's lovely to hear that you enjoyed the animals, food, and facilities, and we’re delighted to have been part of your get-together. We look forward to welcoming you back again soon!

Best wishes,
Drusillas

Rated 1 out of 5 stars

Stay well clear of drusillas Park they…

Stay well clear of drusillas Park they rip you off 2 adults three children, one six one four and one baby seven months £142.00 dated ticket to prove statement keep clear

15 October 2025
Unprompted review
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Reply from Drusillas Park

Thank you for your feedback. We completely understand that a day out with the family can add up, which is why we’re committed to offering great value through a range of promotions. Under-2s always go free, so there should not have been a charge for your baby. Visitors can also save 20% by booking online in advance, and we regularly run special offers to help make visits more affordable. For example, this summer we ran a popular ‘Kids for £1’ promotion, and this October half term we’re offering a fantastic two-for-one deal. We hope you’ll be able to take advantage of one of these offers in the future.

Best wishes,
Drusillas

Rated 5 out of 5 stars

Great day out

Great day out, inclusive for all ages.

5 October 2025
Unprompted review
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Reply from Drusillas Park

Thanks so much for taking the time to leave us a review, we're delighted you found something for everyone at the Park.

Best wishes,
Drusillas

Rated 5 out of 5 stars

A bit disappointed to find the farm…

A bit disappointed to find the farm animals and the cow that kids could milk were replaced with plastic stuff. Otherwise had a great day. Plenty of activities for the children.

31 August 2025
Unprompted review
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Reply from Drusillas Park

Thank you for your feedback, we’re so glad you had a great day overall and that the children enjoyed the activities! The good news is the cow will be returning in the future, so keep an eye out for it when you next come to see us. We hope to welcome you back again soon.

Best wishes,
Drusillas

Rated 5 out of 5 stars

Great afternoon

Great afternoon ! Lots to see and do, easy to spend the whole day here. Enjoyed our cream tea. Lots of benches to stop and have a little rest. Elderly visitor enjoyed it all. Lovely happy helpful people at the entrance and all around the park. Thanks all!

2 July 2025
Unprompted review
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Reply from Drusillas Park

Thank you so much for your lovely review! We're thrilled to hear you had such an enjoyable day and that every member of your group felt welcome and comfortable. We'll be sure to pass your kind words on to the team! Hope to see you again soon.

Best wishes,
Drusillas

Rated 5 out of 5 stars

This was my first every visit to…

This was my first every visit to Drussilas park. It was an extremely hot day.
It was my friends grandson 4th birthday and he loves animals.
The experience of seeing all the baby animals and how that act just like humans with their babies Despite the hot weather , we found a lot of shady places to sit and watch the children play. They went on the train, which he was so excited about going on.
We stop in a couple of the gift shops to buy some animal and gifts. Such a beautiful park. Worth a visit.

21 June 2025
Unprompted review
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Reply from Drusillas Park

Thank-you very much for leaving us feedback. We're so pleased you had such a lovely time, this was wonderful to read! We look forward to seeing you again soon.
Best wishes,
Drusillas

Rated 5 out of 5 stars

Wonderful experience.

Despite not having a child to take along, my partner and I had the most enjoyable visit. The animals are so well cared for and extremely entertaining. We spent a few hours wandering round and had a lovely coffee in the cafe before leaving. Had we not been going elsewhere we could have spent much longer leisurely enjoying the facilities. Would definitely visit again.

9 June 2025
Unprompted review
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Reply from Drusillas Park

Thank-you very much for leaving us feedback. We're thrilled to hear you had such a lovely time, this was wonderful to read! We look forward to seeing you again soon.
Best wishes,
Drusillas

Rated 5 out of 5 stars

Lovely place

Lovely place, alot of different play areas and good animals species to see.

24 May 2025
Unprompted review
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Reply from Drusillas Park

Thank-you very much for leaving us feedback. We look forward to seeing you again soon.
Best wishes,
Drusillas

Rated 5 out of 5 stars

Value for money

We attended one of the 💯 year celebration days, with a brass band and vintage vehicles. All the staff we interacted with were friendly and knowledgeable. Animals were thriving and so many new baby additions. We love the zoolympics and spotting books , fabulous play area and splash park. Value for money and picnics are allowed.

17 May 2025
Unprompted review
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Reply from Drusillas Park

Thanks so much for taking the time to leave us a review! We're thrilled to hear you enjoyed our centenary Saturday event and hope to welcome you back again soon.

Best wishes,
Drusillas Team

Rated 5 out of 5 stars

We had a fantastic day out at…

We had a fantastic day out at Drusillas. Excellent attractions and very friendly staff who are very good at what they do. Superb value for money. I was amazed at how many animals they keep. Fun place to be!

19 April 2025
Unprompted review
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Reply from Drusillas Park

Many thanks for leaving us feedback! We hope to welcome you back again soon.

Best wishes,
Drusillas Team

Rated 5 out of 5 stars

Brilliant as usual

Brilliant as usual. Drusillas always appears to be developing new things to give an excellent experience.

27 April 2025
Unprompted review
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Reply from Drusillas Park

Thank you so much for leaving us feedback! We hope to welcome you back again soon.

Best wishes,
Drusillas Team

Rated 5 out of 5 stars

My experience as a keeper for the day…

My experience as a keeper for the day was excellent and the food was lovely and give Zoe a pay rise because she knows alot of stuff that she done

6 March 2025
Unprompted review
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Reply from Drusillas Park

Thanks so much for taking the time to leave us a review. We're so pleased to hear you enjoyed you Keeper for a Day experience and hope to welcome you back to the Park again. We will pass your kind words on to Zoe.

Best wishes,
Drusillas Team

Rated 5 out of 5 stars

We had a wonderful day out with our…

We had a wonderful day out with our little family. The staff were so kind and amazing! The animals are absolutely gorgeous. We can’t wait to come again!

18 February 2025
Unprompted review
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Reply from Drusillas Park

Thank you so much for taking the time to leave us feedback. We're thrilled you had such a fun time and hope to welcome you back soon.

Best wishes,
Drusillas team

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