DS Colour Labs Reviews 

998
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and sturdy packaging that ensures delicate items arrive safely in perfect condition. People also highlight the incredibly fast delivery times and the exceptionally simple ordering process on the website. Many users note that communication throughout the entire process is clear and helpful. Some reviewers were not happy with the final results, noting that several pictures appeared significantly darker than expected or lacked proper color accuracy. A few consumers also mentioned experiencing unexpected delivery delays, missing due dates, or not receiving their shipments at all.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing great satisfaction with the high-quality... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting the swift turnaround... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt turnaround... See more

Order

Users describe positive interactions with order, highlighting a very easy and clear ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an amateur landscape photographer had 8 prints made in Fuji lustre. This paper and DSCL print process has reproduced my images really well. I always calibrate my monitor before finalising my pr... See more

Rated 5 out of 5 stars

Couldn't be better. It's so easy to upload photos from PC, tablet or phone. Choosing finish, size, etc is straitforward. It's not expensive and they keep you informed on progress, and so far they have... See more

Rated 5 out of 5 stars

Incredible! Absolutely first class service. Prints arrived next day and were beautiful. Colour and clarity spot on. Cannot recommend this company highly enough. Really really impressed. Thank yo... See more

Company replied

Rated 5 out of 5 stars

I've always used cheap photo printing sites before but decided to try out DS Colour Labs for printing a couple of bigger photos and the difference in quality is night and day. Their printing brings th... See more

Company replied


Company details

  1. Digital printing service

Information provided by various external sources

DS Colour Labs is one of the UK`S leading Professional Online Photo labs. Established in 1954. We offer a huge range of photographic services from Photo Printing, Large format & Fine art printing, Photobooks, Canvases, Acrylics, Aluminium panels, Chromalux Panels, full online and traditional Schools systems, Mounting & Laminating, Usb and Cd products and many other products including a full range of traditional analogue and film processing services including C41,E6 and Black and white processing. Please see our website for our full range of products and services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

998 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(998)

411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Photo Service

Great ordering system. The photo was exactly what I wanted of good quality. Prompt delivery

25 September 2026
Unprompted review
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Reply from DS Colour Labs

Tbank you for your review. We're pleased to hear you found the ordering system straightforward and were happy with the quality of your print. It's great to know the delivery was prompt too, and we appreciate you choosing DS Colour Labs.

Rated 5 out of 5 stars

A great company offering a quality product at a reasonable price.

Really easy to order from. A great website. Excellent price and super quick delivery. DS Colour Labs will be my printer of choice from now on!

23 September 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi there, thanks for your review! We're pleased to hear you found the website easy to use and were happy with both the price and the quick delivery. We really appreciate you choosing DS Colour Labs and look forward to printing for you again!

Rated 5 out of 5 stars

used DS Colorlabs in the past when I…

used DS Colorlabs in the past when I was a professional photographer and I was very happy to see I can still order from them. I have prints from 15 years ago that still look pristine. I will continue to use this lab for my personal images

26 September 2026
Unprompted review
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Reply from DS Colour Labs

Hi Charles, Thanks for coming back to us after all these years! It’s great to hear you still have prints from 15 years ago looking pristine, and that you’ve chosen to use DS Colour Labs again for your personal images. We really appreciate your continued trust and look forward to printing for you again! 📸

Rated 5 out of 5 stars

Best I’ve Found

I’ve tried a lot of film developer and scanner services and these guys always produce the best, sharpest result. Highly recommend. Actually the fastest too, usually.

28 September 2026
Unprompted review
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Reply from DS Colour Labs

Hi Ben, Thanks for the great review!! We're really pleased to hear you've found the quality of our film processing and scans consistently sharp, and that you've been happy with the turnaround too. We really appreciate your continued support and recommendation and we hope to delevop for you again soon! 🎞️

Rated 4 out of 5 stars

Generally the service was great the…

Generally the service was great the only gripe is that i selected a size for a collage that the store did not have a frame for so I had to go to a separate framers to get the collage framed, It would be helpful if the website actually made a point of letting a customer know before the order is made that the store didn't do frames in that size

1 September 2026
Unprompted review
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Reply from DS Colour Labs

Hi Richard, thank you for your feedback. We're pleased to hear you were happy with the overall service, although we understand the frustration of finding out that the size you selected wasn't available for framing in-store. That's useful feedback, and we'll pass your suggestion on to the team to see how we can make the framing options clearer on the website before an order is placed. We appreciate you taking the time to let us know.

Rated 5 out of 5 stars

Top quality

Top quality. Great price. Excellent customer service.

26 September 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Keith, thanks for your review! We're pleased to hear you were happy with the quality, pricing and customer service. We really appreciate your support and choosing DS Colour Labs.

Rated 5 out of 5 stars

Fantastic pictures

I needed some prints doing at short notice, so I went with DS colour labs. I was not disappointed. Fantastic quality prints at a brilliant price. Highly recommend!

25 September 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Peter, thank you for your review. We're pleased to hear we could help with your prints at short notice and that you were happy with both the quality and price. We really appreciate your recommendation and hope to print for you again soon!

Rated 4 out of 5 stars

Always happy with my prints from ds…

Always happy with my prints from ds colour labs which arrive quickly. A shame the postage is quite high ☹️

26 September 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thanks for your continued support. We're pleased to hear you're consistently happy with the prints and our quick turnaround. We understand your point about postage costs too, and appreciate you taking the time to mention it.

Rated 5 out of 5 stars

I have used DS colour labs for many…

I have used DS colour labs for many years, I have always had great quality prints and very good customer service. Website is easy to use and delivered really quickly to.
I really recommend this company as outstanding.

19 September 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thanks for such a lovely review, Bryan and especially for using DS Colour Labs for so many years. We're really pleased to hear you've consistently been happy with the print quality, service and quick delivery, and that you find the website easy to use. We really appreciate your continued support and recommendation!

Rated 5 out of 5 stars

Very easy to use

Very easy to use, good pricing and very fast well packed images. Superb printing.
Thanks!

19 September 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Leonard, thank you for taking the time to leave a review! We're pleased to hear you found the ordering process easy and were happy with the pricing, turnaround and packaging. It's great to know the prints themselves met your expectations too. We really appreciate your support!

Rated 5 out of 5 stars

Perfect

Perfect, quick turnaround, next day delivery, good customer service could not ask for anything else.

18 September 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Stef! Thanks for your review! We're pleased to hear everything was spot on, from the quick turnaround and next-day delivery to the customer service. We really appreciate your support and choosing DS Colour Labs.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality prints.

19 September 2026
Unprompted review
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Reply from DS Colour Labs

Great to hear! Thank you for your review!

Rated 5 out of 5 stars

Great print and smashing quality

Great print and smashing quality. Pic has been framed and placed in the Fleewood Hesketh sports and social club. A wonderful aerial shot on a smashing luster paper.
First class service all round.

16 September 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thanks for such a lovely review, Adrian! We're really pleased to hear you were happy with the print and the Lustre finish, and it's great to know the aerial shot is now framed and on display at Fleetwood Hesketh Sports & Social Club. That means a lot to us!

Rated 5 out of 5 stars

Speediest delivery ever!!

I never leave reviews but just had to for this company! Panic ordered 2 photos to honour loved ones that have passed at an up coming family event this weekend and they have just arrived less than 24 hours after ordering!! I did pay the more expensive shipping in hopes they would arrive in time but I don’t think even Amazon deliver to me in less than 24 hours!! So so impressed!! Photos are great too! Thank you!

3 September 2026
Unprompted review
Rated 2 out of 5 stars

Sent film for processing and scanning - received nothing back and no replies to emails - but see update

I ordered and paid for processing and scanning and received an emailed order confirmation, then posted the film by Royal Mail first class. When I hadn’t heard anything after 9 days, I emailed to check. No reply. Then another mail after two more days. No reply. Fortunately this was nothing important, just some test shots, but I’ll never use DS Colourlabs again and warn everyone else not to!

OK, fair's fair. My scans arrived three days after I wrote this review, and they were fine, but it took a total of 16 days and there was still no reactions to any of my emails. So I'll give them one more star but still not recommend them.

BTW, not that it has anything to do with DS Colour Labs, but these were tests to compare one of the best film out there - Fuji Velvia 50 - with digital, using same Nikon lens. Digital won by a country mile, not surprisingly, plus I had finished, edited files ready 16 minutes after exposure, not 16 DAYS! And at zero cost compared to a total of nearly 60 quid for film, processing and postage of ONE film!

1 September 2026
Unprompted review

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