DS Colour Labs Reviews 

998
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and sturdy packaging that ensures delicate items arrive safely in perfect condition. People also highlight the incredibly fast delivery times and the exceptionally simple ordering process on the website. Many users note that communication throughout the entire process is clear and helpful. Some reviewers were not happy with the final results, noting that several pictures appeared significantly darker than expected or lacked proper color accuracy. A few consumers also mentioned experiencing unexpected delivery delays, missing due dates, or not receiving their shipments at all.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing great satisfaction with the high-quality... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting the swift turnaround... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt turnaround... See more

Order

Users describe positive interactions with order, highlighting a very easy and clear ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an amateur landscape photographer had 8 prints made in Fuji lustre. This paper and DSCL print process has reproduced my images really well. I always calibrate my monitor before finalising my pr... See more

Rated 5 out of 5 stars

Couldn't be better. It's so easy to upload photos from PC, tablet or phone. Choosing finish, size, etc is straitforward. It's not expensive and they keep you informed on progress, and so far they have... See more

Rated 5 out of 5 stars

Incredible! Absolutely first class service. Prints arrived next day and were beautiful. Colour and clarity spot on. Cannot recommend this company highly enough. Really really impressed. Thank yo... See more

Company replied

Rated 5 out of 5 stars

I've always used cheap photo printing sites before but decided to try out DS Colour Labs for printing a couple of bigger photos and the difference in quality is night and day. Their printing brings th... See more

Company replied


Company details

  1. Digital printing service

Information provided by various external sources

DS Colour Labs is one of the UK`S leading Professional Online Photo labs. Established in 1954. We offer a huge range of photographic services from Photo Printing, Large format & Fine art printing, Photobooks, Canvases, Acrylics, Aluminium panels, Chromalux Panels, full online and traditional Schools systems, Mounting & Laminating, Usb and Cd products and many other products including a full range of traditional analogue and film processing services including C41,E6 and Black and white processing. Please see our website for our full range of products and services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

998 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(998)

411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a fast delivery

Such a fast delivery, and beautiful clear photos!

14 May 2026
Unprompted review
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Reply from DS Colour Labs

That's wonderful to hear! Thank you for taking the time to leave a review, Linda.

Rated 5 out of 5 stars

Very good service

Very good service, I forgot to put my order number in the package but I’d tracked postage, they managed to track my package down and from there was pretty much within timeframe expected.

8 May 2026
Unprompted review
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Reply from DS Colour Labs

Hi Ann, Thank you for taking the time to leave a review. We're pleased we were able to track down your film and keep everything moving smoothly.

It's great to hear the rest of the process went as expected, and we really appreciate you choosing DS Colour Labs. We look forward to helping with your next roll of film!

Rated 5 out of 5 stars

I was so pleased with the service from…

I was so pleased with the service from this company, easy to order fast delivery and top quality blown up picture I ordered in the glossy finish. I will definitely recommend and will be using again.

16 May 2026
Unprompted review
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Reply from DS Colour Labs

Hi Dawn, It's wonderful to hear you were so pleased with your order! It's great to know you found the process easy and were happy with the quality of your print. Thank you for your recommendation and for taking the time to leave a review.!

Rated 5 out of 5 stars

I've been using DSCL for many years…

I've been using DSCL for many years now. I've always found them competitively priced, fast and high quality.
I feel I need to address one of the most common reasons for negative reviews - dark prints.
I feel this is often unfair criticism as it is usually due to a lack of understanding of the realities of prints. Unless you are an advanced photographer who understands the importance of using calibrated monitors and soft-proofing, most people use uncalibrated screens which are overly bright and saturated. Also prints are reliant on reflected light rather than being illuminated on a screen. The paper that the print is using also has an impact, and can never be as bright as a screen image and have a reduced dynamic range of colours especially in the shadows. To get a print to match as closely as possible to a screen image it is necessary to soft-proof an image using the paper profiles DSCL provide free, and to adjust your image using soft-proofing tools in your image editor. But a quick and simple hack if you don't have access to soft-proofing tools, try adding a global exposure/brightness of +0.5 to +1 EV to the image you want to print depending how important highlights or shadows are to your image. If shadow detail is important use the higher value. It's worth doing a couple of different images with different adjustments to see which most closely meet your expectations and use that for future prints. This is obviously just a rough hack for those using uncalibrated screens.

2 February 2026
Unprompted review
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Reply from DS Colour Labs

Hi Steve, Thank you for your continued support over the years and for taking the time to leave such a thoughtful and detailed review.

You've done a fantastic job of explaining some of the challenges involved in matching prints to images viewed on screen, and we're sure other photographers will find your comments helpful. We work hard to provide the tools and information needed to achieve the best possible results, including free ICC profiles and soft-proofing guidance, so it's great to hear these resources are valued.

Thank you again for your support and recommendation. Customers like you have been a huge part of DS Colour Labs' success over the years, and we look forward to printing for you for many more to come!

Rated 5 out of 5 stars

I have been using DSCL for many years…

I have been using DSCL for many years and have always been happy with the quality and service

19 May 2026
Unprompted review
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Reply from DS Colour Labs

That's great to hear, thank you for taking the time to leave a review. We appreciate your continued support!

Rated 5 out of 5 stars

Great price

Great price, very quick and great enlargement. Highly recommend

19 May 2026
Unprompted review
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Reply from DS Colour Labs

We love to hear it! Thank you for taking the time to leave a review, Stephen.

Rated 5 out of 5 stars

E6 film

They processed the film and returned the slides within a week.

19 May 2026
Unprompted review
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Reply from DS Colour Labs

Thank you for taking the time to leave a review Charles. We're pleased to hear you were happy with the turnaround time for your E6 film processing.

We really appreciate your support and we look forward to helping with your next roll of film! 🎞️

Rated 5 out of 5 stars

Easy and efficient. Good results with 35mm B&W negatives, my first since developing my own 26 years ago!

Found through advert on internet. Easy and efficient service, thank you

16 May 2026
Unprompted review
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Reply from DS Colour Labs

Thank you for your lovely feedback Alexander! It’s great to hear you had a positive experience with your first roll of B&W film.

We're delighted you found the process easy and efficient, and that you were pleased with the results. Thanks for choosing DS Colour Labs, and we hope to help with many more rolls in the future! 📸

Rated 5 out of 5 stars

Friendly and efficient

Speedy, helpful, coped with a very old 36mm cartridge film, I'm very pleased!

15 May 2026
Unprompted review
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Reply from DS Colour Labs

That's really great to hear. Thank you for taking the time to leave a review Simon!

Rated 5 out of 5 stars

Very quick and efficient!

Very quick and efficient!! The photos are amazing and of great quality, will definitely use again!

15 May 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your kind words Claudio! We're delighted to hear you were pleased with the quality of your photos and the service you received.

We really appreciate you taking the time to leave a review and look forward to helping with your next order! 🖼️

Rated 5 out of 5 stars

Won't go anywhere else now for photos

Incredibly quick service as always and great quality. You pay for delivery but I think it's worth every penny. Ordered all of my wedding photos from here and some recent family ones, too.

16 May 2026
Unprompted review
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Reply from DS Colour Labs

What wonderful feedback to receive. We're honoured that you trusted us with your wedding photos as well as your family memories, and we're delighted you've been happy with both the quality and service.

Thank you for your continued support Annika, and for taking the time to leave such a lovely review. We look forward to helping with many more special moments in the future.

Rated 5 out of 5 stars

DS Colour Labs is the best photo printing service

DS Colour Labs is the best photo printing company I have dealt with in over 30 years. They are extremely fast and the quality of the prints and pricing is exceptional. Highly recommended.

14 May 2026
Unprompted review
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Reply from DS Colour Labs

Thank you so much for your fantastic review, Gavin. Receiving praise from someone with over 30 years of experience makes it especially meaningful to us.

We're delighted you've been impressed with the quality, turnaround times, and value we provide.

Thank you for your recommendation and for taking the time to share your experience.

Rated 5 out of 5 stars

What a great experience to buy from DCCL

What a great experience it was ordering large photo prints was from DS Colour Labs. It was really easy to select the photo paper and finish as well as adjusting the picture. The pictures were delivered quickly and were just as I wanted.

3 May 2026
Unprompted review
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Reply from DS Colour Labs

Thank you for your wonderful feedback! I is great to hear you enjoyed the experience of ordering your large photo prints and found it easy to choose the perfect paper.

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service. Very easy to create an order and delivery was very quick! High quality prints on quality materials. Will certainly visit and order again, thank you!

4 May 2026
Unprompted review
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Reply from DS Colour Labs

Hi Oren, Thank you for taking the tome to leave a review. It’s great to hear your order arrived quickly, and we look forward to helping with your next one!

Rated 5 out of 5 stars

Great customer service

I had a large black and white photograph printed and unfortunately it arrived damaged, I emailed DS Colour Labs, and they were excellent, replaced it straight away, no hassle, no messing around. Now that is what you call great service. I’m doing an open uni course, so quality and colour are very important, I would score them 100% on both.

5 May 2026
Unprompted review
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Reply from DS Colour Labs

Thank you so much for your kind feedback! We’re really sorry the original print arrived damaged, but we’re delighted we could quickly sort a replacement for you. It’s great to hear you’re happy with the quality and colour accuracy, especially given how important that is for your work. We really appreciate your support and wish you all the best with your Open University course!

Rated 5 out of 5 stars

Professional standard high quality…

Professional standard high quality printing with amazing customer service and fast turnaround.
I will be sending more work to DSCL.

23 April 2026
Unprompted review
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Reply from DS Colour Labs

That is what we love to hear! Thank you for taking the time to leave a review Gary and we look forward to your next order with us!

Rated 5 out of 5 stars

Absolutely fantastic service from DS…

Absolutely fantastic service from DS Colour Labs. They are so helpful, prints are top quality and super fast order processing and shipping. Thank you …I will be a repeat customer from now on!

28 April 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Jennifer, Thank you for your lovely feedback! We’re delighted to hear you found our team helpful and are happy with the print quality and speedy turnaround. We look forward to your next order!

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