SuprPlay Ltd Reviews 673

Hands down THE most legit online casino there is ... 100 % everytime.

THIS IS THE WORST CASINO I EVER PLAYED
WHILE YOU ARE IN THE GAME CONTINUOUSLY LOG YOU OFF.
NO WARNING AT ALL .YOU CAN NOT EVEN LOG IN JUST TO CHAT CUSTOMER SERVICE ,YOU NEED TO WAIT 24 HOURS.

YOU WILL ONLY GET STRESSED
SLOTS NEVER PAYS SINGLE WIN TOO.

STAY AWAY FROM THIS WEBSITE

I like the facts about cash back in spiritual points of free bonuses and spins

When a deposit didn't go through, support actually got in touch with me first. They let me know it was a bank issue and then helped me sort it out, step by step. They even threw in a nice bonus for the inconvenience. The whole thing was handled so well - I really felt looked after.

Given driven licence proof of address with in last 3 months now wont realse funds unless i have a passport me holding my licence in a pic waiste up. Sent over bank statement in lsst 3 months too.. Do NOt USE THIS PLACE WITH HOLDING 400. DEPOSITED OVER 2K. I REPEAT DO NOT USE THESE GUYS

I m very disappointed in this casino. I have played and won 1200 . Before i started to play i have checked the status on my account and it was fully verified. Once i hit the win and withdrew i was requested a bunch of documents. I have send them all and couple of days my account showed that all is good. So, i thought great waited for my withdrawal and still nothing send numerous emails without any replies. Today i woke up tried to log in and surprise surprise my account is suspended no email recieved no updates no money. They not giving any update on anything they do whatever they want and just fully scamming people my mistake that i haven't checked the reviews before i started playing with them. Please stay away from this casino and they should be reported to gambling commission.

This company has breached its own terms and conditions by not carrying out checks and allowing a person to add gambling charges to my phone bill. They refuse to assist in anyway and hide behind the guise of you are not a customer. So they admit fault but will not refund the unauthorised charges to my phone bill. The customer service is poor and extremely unhelpful. They are aware I am a veteran with cancer and refuse to deal with their mistake

I love this site it's relaxing to play on the slots arcade

Customer support handled my issue with great efficiency. I had a small concern about my account balance, and they immediately investigated it. They explained what happened and reassured me that everything was correct. The clarity and honesty of their response really stood out.

I experienced a login issue and reached out to support. Chris from the support team responded quickly and helped me regain access. His professionalism and clear instructions made the situation easy to resolve.

Everything about this screams dodgy. The duelz fights are with bots, somehow that's legal... Games all start lagging after 10 minutes and the payouts drop, happens to me every time. Volatility and payout rates are awful, with some games at 70% rttp?! Every game has a jackpot or is a high volatility variant. The entire online slots presence these days is absolutely awful

Really dissappointed. Spent and lost a lot. Enquired about bonuses or rewards and was told;

“I am very sorry to inform you we cannot give goodwill or bonuses to UK customers”

So an anti-British casino operating In the UK showing favouritism to all its other operating countries except UK”. I told them I wanted to close my account as cannot pay into an anti-British casino.

All of my small withdrawals were done within a couple of minutes as soon as I've done a bigger withdrawal it's not been confirmed. I will update if it changes.

If you need help in verification process, email the voodoo support team ad they are really helpful, especially Sara. I have had no real help from the verification people ad they just send out auto generated emails which don't help. Hopefully after today's email from Sara, I will verified.

Sylvia was a huge help in clarifying the withdrawal process and how the bonus wagering works. She explained it all in plain English, no confusing jargon, and checked in to make sure I was good to go. I felt totally supported from start to finish.

After becoming a new customer and in all honesty not paying attention properly I made a mistake with my first time deposit bonus
Upon contacting customer service they happily rectified my stupid mistake, you don’t always get this sort of help from a mistake you’ve made entirely by yourself so a breath of fresh air to be looked after so well

I encountered an error message while trying to deposit, which was confusing at first. David from support explained exactly what caused it and how to avoid it in the future. He walked me through the steps carefully, and the deposit went through right after. His patience and expertise really stood out. This is what I really like about this casino!

Excellent site, lots of games with good features n payouts, fast deposits and fast withdrawals, Excellent response from customer services, fast responses and willing to help, would highly recommend, just know your limits and enjoy

I'm not sure where the 5 stars are coming from but I'm not sure they are genuine. Thw wirhdrawel process is beyond ridiculous. I made a request on the 8/12/25 and it is now the 14/12/25 with no sign of a payout any time soon. For the first 4 days I was constantly asked for verification documents that I swiftly provided. For thw last 3 days I have been told the same generic reps9nse from anyone and everyone I talk to. (Please be aware your documebts are waiting to ve reviewed by the relevant department). Personally 7 days for a worhdrawle request is beyond ridiculous when casionos like lottogo.com which i also play at will send payments out in a matter of hours. Honestly take notice of all the bad reviews and stay clear of this casino.

Don't go near, will confiscate winnings and take ages to pay out. Use more reputable suppliers.