Dunder.com Reviews 170

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

***Avoid***gives out wins on free bonuses and free spins to try draw you in but soon as you approach wagering requirements it just takes and takes even if you are up by hundreds, and soon as you use y... See more

Rated 5 out of 5 stars

Been using dunder for couple of years on and off. They rarely offer bonuses and unfortunately they do not offer any players rewards (at the moment, hope they start working on a system) however they ar... See more

Rated 1 out of 5 stars

Terrible Casino. Wish I had visited Trustpilot before playing here. Long story, they take your deposits, games do not pay, constant bonus teases and if your lucky enough to get a bonus well you'll be... See more

Rated 1 out of 5 stars

Complete shambles of a site, verification not complete even after having documents for days and ignore my emails asking why they haven't been in touch... Not one reply back! They quote the MGA... See more

Company details

  1. Casino

Information provided by various external sources

We founded Dunder on the belief that playing should be fun, easy and hassle-free. We were tired of cluttered and shady websites, slow payouts, and terms and conditions that are impossible to understand, so we set out to create an online casino that we ourselves would love to play at. A beautiful casino with user friendliness in focus; a casino where it’s easy to play what you want, just the way you want.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

170 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

0 stars for this crap site

0 stars for this crap site. ffs i played for 1 hour i got only 1 bonus on a game and that was when i lowered my deposit. and still i won NOTHING cuz this site is a fraud

7 July 2021
Unprompted review
Rated 1 out of 5 stars

no withdrawal from DUNDER

First I requested a withdrawal of some funds. Dunder froze my account because my 75yr. old husban maid the deposit to my account. after getting no were I requested Dunder to close my account and send the balance to me. The request for personal information
never ends, Every reply from Dunder Casino ends in a request for more info, what you sent was not good enough. Then I discover that some of my personal info was going to Casumo!!! You would thing Dunder
would be more worried about losing my personnel info then how good my confidential info is.
Sylvia

13 June 2021
Unprompted review
Rated 5 out of 5 stars

Been using dunder for couple of years…

Been using dunder for couple of years on and off. They rarely offer bonuses and unfortunately they do not offer any players rewards (at the moment, hope they start working on a system) however they are transparent, their withdrawal process is extremely quick even for small amounts ($500) and they have a variety of games. Their menu is nice as they offer categories of games like “sticky wilds” “bonus spins” etc which make it easy to find a game worth playing. Also remember, its a casino and the house always wins. Read the terms and conditions for your bonuses so you understand them correctly and u should be fine.

2 June 2021
Unprompted review
Rated 1 out of 5 stars

A 1 star even too much lol

A 1 star even too much lol. I had invested lots of money playing the games was lucky enough to win over 1500. But never got my money .i sent them all my documents but still wanted more proof. Frustrating experience. I spent it all after. Don't play here

14 March 2021
Unprompted review
Rated 1 out of 5 stars

Most pathetic site i ever played.0…

Most pathetic site i ever played.0 cashback and i tried almost everygame.They are just COLLECTORS ... the strange thing is that i have 48 casino accounts and this is the first one who paid me nothing.my advice is to stay away as i have lots of experience with online gaming and specially live games.The provider of all casinos (evolution gaming) doesnt pay some players from specific online casinos, so no matter how hard you try how many cash you bring theres no return. There are of course some good sites that you might have more *Luck* ..and you get your withdrawals instant working days . Dunder is unfortunately not one if them.
I will throw a blog soon just for dutch players
Get in! 🤓

10 March 2021
Unprompted review
Rated 1 out of 5 stars

Money not returned still waiting on Dunder to return my deposit still saying they have sent it .one contact person who speaks English has been helpful but the whole process is going around in circles.

Accidently deposit 5000 when iPad slipped told them straight away told they would fix it and three mo ths later no return of my money not winnings my actual deposit.5000 insted of 50 .during this time they put us thru verification stress said the money had been sent. It hasnt turned up now they want proof of the account.we have asked what account it went too no response .

2 March 2021
Unprompted review
Rated 2 out of 5 stars

BUYER BEWARE!!!!!

I have been playing on this siye for a couple of years. Apparrenty it was sold a few months back. My account was suspended until I provide personal information documentation. This is what they asked for:
Please provide us with the following documentation and we can re-open your account

1. Valid ID - This can be an ID-card, Drivers license, Passport. Photo of document only.

2. Proof of Address - This can be an electricity bill, water bill or Tax bill dated in the last 6 months. either photo or in PDF format

Personal bank statement downloaded in PDF format
send it via this chat and I will upload it for you

I play on multiple sites and have not been asked for any of this.

25 January 2021
Unprompted review
Rated 1 out of 5 stars

DUNDER IS A SCAM SITE 100% !!

DUNDER IS A SCAM SITE 100% !!! They are dishonest criminals!! DUNDER IS DEFINITELY A SCAM SITE! Aside from the $5000 that i was robbed of by Dunder because of all there rigged games, I made a $30 e-transfer deposit recently and my money was never deposited! I continuously emailed them and i never got a response! Then i deposited $100 recently and they gave me a $50 “bonus”. This so called “bonus” would only work for 1 slot game that they of course rig. After that $50 bonus ran out, i figured my last $100 since it is my money i can play on the table games so I tried to bet on roulette and my bets kept getting rejected!!!! Then when i realized that i was getting scammed again i tried to withdraw my own money which was $100 and I my amount displayed showed that I only had $48 available for withdrawal and the other $52 was bonus money!!! How can that be? By now i knew for sure that i was once again getting scammed by these pigs!! I have read all the reviews on here and everyone is saying the same thing! I wish i had found Testpilot before! Also DO NOT BELIEVE ANY 5 OUT OF 5 REVIEWS ON HERE! THEY ARE FALSE! Its so obvious that they are fake reviews from there friends!! I hope that whoever is running this scam site gets arrested and charged and I hope that KARMA bites them hard and there guilt haunts them forever! There should be a class action lawsuit launched against these thieves! Who knows how much money they are stealing from people! Why has nobody stopped them?? Can anyone give me advice on what to do here in this situation? I want all my money back!! Pleas if anyone has any information I would greatly appreciate it! We need to get these monsters off the internet! Its disgusting that such low life scumbags even exist in this world!! They are the garbage of the planet! I hope that they get caught soon! We need to get international authorities after scumbags like this!!

9 January 2021
Unprompted review
Rated 5 out of 5 stars

Great casino

Great casino
Slow payout
Paying low
Lossing quick
Win low
If customers are not happy your not paying
You can do more update your games wee not asking to be rich but just little
Mooogreen01

2 October 2020
Unprompted review
Rated 5 out of 5 stars

Nz player

Nz player, made withdrawal on Thursday, was advised on Friday by dunder that money had been processed and was on its way to me, checked my bank Monday lunch time and my $5000 was in my bank, big ups to you Dunder for making it happen so quickly

8 September 2020
Unprompted review
Rated 1 out of 5 stars

Zero stars is more appropriate

If there was an option for 0 stars I would have selected this. Really poor customer service, the worst I have experienced across casino sites. I had an issue with logging in due to a typo on my email when I first set the account up. I could always login due to auto input. But as soon as I got a new phone I could no longer login. So I requested to just close the account in the hope I could set up a new one, went onto chat and they said the business had closed my account. No I don't think so, now I can't login, can't use their site so they clearly don't want my money. Poor poor poor.

1 September 2020
Unprompted review
Rated 1 out of 5 stars

still waiting........

still waiting......... 6 allmost 7 days .... just painful what a joke none and i repeat no other site is this dam slack . late stressfull as , over 500 bucks

24 August 2020
Unprompted review
Rated 3 out of 5 stars

Update..

Update Update: I am now giving this site a 3 atm instead of a 1. I would of done higher, but the communication was very poor when their live chat was undergoing upgrades for a week.

All money has been deposited into my account. I can now say this site is legit. Just make sure read the terms and conditions, Although I had all my documents verified a team member forgot to hit verified on my E statement document.

I do not play their bonus as I do not wish to deal with all the stipulations that come with them. So make sure you read about those!

Finally I can de-stress, felt like forever lol

Update: Horrible and Just DONT! Screen Shot Everything, I always take a screenshot of my History and Pending withdrawals so if I ever need proof I have it.

Changing my rating and feelings about this site! I have $10,300.00 waiting in withdrawals since my post a week ago. On August 23rd is my 2nd withdrawl of $800x2=$1600 and still no approval, some on the 24th, 25 et totalling $10,300 in a few days (I swear they lure you in a pay out the first time fast to give you a sense of false security so you put in more based on trust! So much for the within 24 hours they claim). I went to go to live chat to see it’s no longer up but a message saying we are upgrading. I’ve sent 2 messages the other day to the info one and Dunder team one, So besides a generic Response with a reference code and a your ticket is being updated. I’m not buying it! Something is amiss. How is it a couple days ago instantly I could speak to live chat with in a minute. And 2 days later I barely get a response? I will give it a few more days then I will be sending in a complaint to MGA complaint link

This site is turning out to be a nightmare ! Stay clear this site is not trustworthy so far from the short time I have played here.

So I was waiting to receive my deposit before writing a review about Dunder, when I joined I was like oh this is easy, accepted money easily, until they wanted a bunch of info on withdrawal, this part I was not at all impressed with, it was like giving them your first born to get your money with the information they required, yet they took your money easily. I had 4 withdrawals in one day totalling $3400 CAD (Blackjack mostly) I started To panic when I read all these reviews. Having a bit of anxiety as I really needed this money back. Well once I finally gave my estatement and was fully verified, I had an email in a few hours saying my money was on the way, I just looked at my account now, not even 24 hours later and all $3400 in my account safe and sound... I’m not sure if people are not completing their full verification or possibly posting on here before giving them a Chance to deposit but I am impressed with the speed. Phil was a nice guy in technical on help desk. My biggest criticism for their way of doing business is I had more then enough to show my account info was real but they kept insisting on e statement, when I could show my direct deposit info and much more. Otherwise I am impressed!

19 August 2020
Unprompted review
Rated 1 out of 5 stars

Similar horror story won 5000 but they…

Similar horror story won 5000 but they won't pay. They are asking for verification documents from even my wife's bank account. There are plenty of other sites that pay you instantly, no verification required. Its a joke verification should be completed before your allowed to deposit anything.

18 August 2020
Unprompted review
Rated 1 out of 5 stars

The promo was misleading

The promo was misleading. Deposited 20 for first deposit soppusedly come with 20 free spin plus 9 more days of 20 free spin. Unfortunately after complaining for a month I never receive any bonus

6 August 2020
Unprompted review
Rated 1 out of 5 stars

DNT USE THIS SITE

DNT USE THIS SITE
How is this site still open its a scam dont go on it i put in 100 got up to 1200 then it all disapard they made some crap up i asked for proof on of where it says wat there were saying in there terms nd conditions. Ever since i asked that they stoped replying iv emaild atleast 10 more times asking for thm to prove it and nothing.

31 July 2020
Unprompted review

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