Dungeonland Reviews 

782
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, incredibly secure packaging, and the truly vast, impressive selection of roleplaying games available in the online store. Many enthusiastic buyers also deeply appreciate the highly competitive prices and the wonderful bonus digital copies included with their physical book purchases. Some reviewers were not happy with occasional transit complications or minor damages discovered upon opening their delivered packages. A few consumers noted that specific fast delivery promises could not always be fulfilled due to high order volumes, or that books sometimes arrived with slight superficial imperfections.

What people talk about most

Product

Clients share positive opinions on product quality and selection, noting an incredible range of tabletop... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the fast shipping times and... See more

Service

Consumers find service to be exceptionally positive, describing it as consistently first class and reliable... See more

Order

Users describe positive interactions with order, noting fast service and reliable delivery without stress.... See more

Price

Reviewers express high satisfaction regarding the fair and competitive pricing. Consumers consistently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... See more

Rated 5 out of 5 stars

My order was dispatched swiftly and well packaged. The PDFs were available immediately as they were included in my purchased items. Dungeonland is a great shop, I just wish it were close enough for me... See more


Company details

  1. #21 of 162 best companies in Gaming services
  2. #5 of 47 best companies in Book shop
  3. #23 of 129 best companies in Game Shop

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

782 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(782)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt, friendly and helpful

I made my first order with Dungeonland in August of 2025. There was a couple of specific RPGs i was looking for that only they really carried in the UK. The selection was great. After ordering, unfortunately had several issues with Parcelforce but Dungeonland were brilliant at helping me chase down the parcel and get me the information i needed. The packaging was really thorough and protected the books perfectly. They were fast to respond and very helpful. Based on my experience this'll be my go to place for ordering RPGs now and i would recommend them to others.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

The Greatest supplier of Tabletop RPGs…

The Greatest supplier of Tabletop RPGs and related items out there. Everything a hobbyist needs under one roof, from great prices, excellent delivery times, expansive selection, swift responses. Been buying from these guys on a monthly basis for about 3-4 years and ive never had a single issue once.

7 August 2025
Rated 4 out of 5 stars

Dungeonland are 5 star and only let…

Dungeonland are 5 star and only let down by their delivery agent, who just abandoned the parcels at the property in full sight of passers by, also my neighbours are very good and would have taken in the parcel if parcel force had asked.

30 July 2025
Rated 5 out of 5 stars

RPG merchant of…

These guys are my RPG merchant of choice! Great value on paper/pdf bundles. Good delivery coms. Have never let me down.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service, fast delivery!

It’s great to see a UK business supplying this market. Excellent prices, fast delivery and digital copies available too! I won’t buy TTRPGs anywhere else.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Best RPG Store in the UK

I've made numerous orders from Dungeonland over the last couple of years, and without exception they've delivered extremely quickly, packed my items exceedingly securely, and have provided excellent customer service. Any queries I've had were answered quickly and professionally. They also provide a loyalty scheme, and a fantastic Discord server to allow customers to engage directly with them, so they've managed to build up a lovely community of customers. I recommend them in the strongest possible terms; Dungeonland is the top RPG store in the UK, without a doubt.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

I've made a decent few orders at this…

I've made a decent few orders at this point, all of them have been packaged very well and with care. Mark and Andy are more than happy to respond to questions on their discord server and are very much proactive with information about what deliveries they are getting and when.

I can safely say they have a customer for life, but considering how much I've spent on my collection over the last few months I can guarantee that I'll be taking a bit of a break at least for now!

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Lovely RPG store

Lovely RPG store. A huge amount of stock, great discord server, responsive owner. Best place in the UK to get many many RPGs from 😊 - And they donate to charity!

I visited there Blackpool store and had a blast looking round and chatting to them. Would highly recommend.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery with loyalty scheme…

Fast delivery with loyalty scheme available. As a member of the "Bits and Mortar" scheme, all of my books came with free PDF copies, which is a big bonus for me!

Free shipping above a certain order price is a plus, and the range available was fantastic for me.

I will be using them for all books that are included in the scheme from now on.

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Nothing bad to say

I've ordered multiple times from them and I've had good experiences with Dungeonland. They stock books you can't find elsewhere, and you always get a well packaged product with prompt delivery. The delivery is a bit pricy but you get good service for it.

2 July 2025
Unprompted review

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