I buy from Dutchtobacconist every 2-3 months,rolling tobacco-Amber leaf x .5kg. Even with Delivery charges (very reasonable for 'worldwide') and Insurance just In case (again very reasonable) I get th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well packaged. Fast delivery. Unfortunately my package was intercepted so had to pay import duty but I expect one to get through unnoticed one day. Good company. I was always purchased from them when... See more
These guys offer a gloriously wide range of products, including Gauloise Brunes sans filtre, which are not available anywhere in UK. This makes them the answer to all my prayers ! And on the extrem... See more
I have been buying my cigars from the Dutch tobacconist for a good few years now. I can honestly say that first of all the customer service and knowledge of cigars is outstanding. Secondly they always... See more
Company details
Contact info
Beethovenstraat 88, 1077 JN, Amsterdam, Netherlands
- 0031(0)206705770
- hartmancigars@gmail.com
- www.dutchtobacconist.nl
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 24 hours
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Always arrives in good time .
17 June 2026
Straight forward ordering process
Straight forward ordering process , Great price and parcel tracked from order to delivery . Not only do they sell cigars they also sell an assortment of cigarettes and rolling tobacco.
Thank you.
27 May 2026
Happy my tobacco turned up but…
Happy my tobacco turned up but disappointed I had to pay £355 customs charge
2 June 2026
Thank you for a great product and very…
Thank you for a great product and very fast delivery, 5 stars !!!
3 June 2026
This place is the one...
This place is the one...
Customer service has always been amazing, any issues with delivery are promptly resolved and generally an amazing customer experience all round, free from worries.
I highly recommend this place, I have yet to visit and only ordered online but I look forward to meeting these genuinely good people in the future.
3 June 2026
everything ALL round
3 June 2026
Always prompt and on time
Always prompt and on time, always plenty of delivery updates, all round excellent service!
3 June 2026
super good communication and service
2 June 2026
I have been buying my cigars from the…
I have been buying my cigars from the Dutch tobacconist for a good few years now. I can honestly say that first of all the customer service and knowledge of cigars is outstanding. Secondly they always have a large selection to choose from. I can say that I’m always satisfied. Highly recommended to all cigar smokers and lovers out there.
2 June 2026
Repeat customer ordered several times
Repeat customer ordered several times. Excellent service usually very quick delivery ,can't fault it. Would be good if you stocked my normal cigarettes - Gitanes sans filtre!
1 June 2026
I get the product I want within a good…
I get the product I want within a good dispatch time.
1 June 2026
Delivery service perfect
29 May 2026
Very helpful and quick service
27 May 2026
Again
Again, thank you. I appreciate very much hasty response once my order has been placed and it’s comforting to receive the supplemental email indicating that the product was shipped The same day. I received my order 11 days after shipping without any issues. The packaging is subtle and cleared all hurdles without any incident. Kind regards, Bill
29 May 2026
Excellent service.
Excellent service.
I've been using Dutch tobacconist for 4 years.
Good prices and prompt response after ordering.
One one occasion, my order was not in stock but they rang me and emailed to offer a replacement product at no extra cost.
Would recommend.
27 May 2026
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