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Duxburys Garden Furniture Showroom Reviews 

850
•
TrustScore 5 out of 5

4.9

Garden Furniture Shop
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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable, providing great advice without any high-pressure sales tactics. Consumers truly love the vast selection of beautiful, high-quality garden furniture available to comfortably view and test directly in the showroom. People are also very pleased with the efficient, prompt delivery service provided by the professional team. Buyers consistently note that the delivery drivers are extremely polite and exceptionally helpful when dropping off heavy items. Reviewers highlight how smoothly any scheduling changes or minor inquiries are handled by the dedicated customer service representatives.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the lovely appearance and... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and knowledgeable.... See more

Delivery service

Customers had positive experiences with delivery service, highlighting fast and prompt arrivals within days... See more

Service

Reviewers highlight positive aspects of service, describing the overall customer experience as great and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent shop, excellent displays, we weren’t actually going in for any furniture as we were looking at pergolas. however we bought a beautiful L shaped garden set, benches and with a table with the... See more

Rated 5 out of 5 stars

We purchased a Nova Titan 4 x 3 Mtr pergola with 2 x privacy screen, LED lights from Duxburys. We liked that we were able to view the pergola in their showroom and ask questions before buying. Everyt... See more

Rated 5 out of 5 stars

Stumbled across Duxbury's Garden Furniture on line whist search for a specific item in 2026, and paid their showroom a visit, and were amazed at the sheer number of sets and items they had available... See more

Rated 5 out of 5 stars

Visited showroom a few weeks ago excellent choice of garden furniture. Spoke to members of staff offered a coffee. Emma arranged a delivery time to meet our needs. Received all items purchased on date... See more

Company details

  1. #6 of 119 best companies in Garden Furniture Shop

About Duxburys Garden Furniture Showroom

Written by the company

We are a family run business based in Whitestake, Preston.

In our huge 20,000 square foot showroom we have over 130 different sets of luxury garden furniture so together we are positive we will find the perfect garden furniture for your family. We currently only cover the North West as we deliver using our own vans with professional, friendly drivers.
We pride ourselves in excellent customer service which you can see from our reviews. As well as luxury garden furniture, we sell pergolas, parasols, water features, luxury accessories and more. We operate as a garden furniture showroom all year round.

Contact info

4.9

Excellent

TrustScore 5 out of 5

850 reviews

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4.9

All reviews

(850)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Really good experience

Really good experience, I tried a couple and mentioned to Emma they were too bug for my short stature! She immediately took me to the one that was right for me. Delivery was great. Also had a bit if email exchange about a cover which was also very professional. Between myself and family this is about 5 sets from Duxbury’s and all experiences have been very good.

7 February 2025
Rated 5 out of 5 stars

Great service

Great service, friendly staff, completed with a great deal. The delivery driver was also great...Many thanks.

7 February 2025
Rated 5 out of 5 stars

On line order

On line order

Phone answered quickly by very pleasant lady who went the extra mile to sort out my query

I was kept informed of the status of my order and they arranged prompt delivery

12 November 2024
Rated 5 out of 5 stars

Fantastic customer service…from the…

Fantastic customer service…from the moment you walk into Duxburys….exceptional choice of garden furniture .very knowledgeable and helpful staff.periodically they offer deals on their furniture sets.
Delivery was on time and without any issue.
Would highly recommend.

3 October 2024

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