Dvdoo Reviews 28,297

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Syntes det var en hurtig levering og mine blurays kom også i perfect stand og indpakning:) Glad for dem :) Jeg takker dvdoo :)

Rated 4 out of 5 stars

The delivery company sent me an email at 2:06 AM claiming the pack is delivered at my address. At 2:30 AM I read the email and went to check. No pack was delivered :( The pack was only deliver... See more

Rated 5 out of 5 stars

The thing that differentiate them from other webs is the incredibly service provided on tracking and informing customer on the package status. Outstanding! E.g. I got a SMS as soon as the package was... See more

Company details

  1. Video shop
  2. DVD Shop
  3. Game Shop
  4. Music shop
  5. Record Shop

About Dvdoo

Information provided by various external sources

Siden 1999 har Dvdoo sørget for underholdning til hundredtusindvis af danskere med passion for film, tv-serier, musik og spil. Det gør os til en af Danmarks ældste butikker på nettet.

Vores kundeservice sidder hver dag klar til at svare på dine spørgsmål. Du kan tit finde svaret i vores ofte stillede spørgsmål, men du er også mere end velkommen til at skrive eller ringe til vores kundeservice, som altid hjælper med et smil.

Så gå på opdagelse i vores store underholdningsunivers, hvor du helt sikkert kan finde noget, der passer lige til dig. Rigtig god fornøjelse.

Contact info

4.8

Excellent

TrustScore 5 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Weird delivery service

The delivery company sent me an email at 2:06 AM claiming the pack is delivered at my address. At 2:30 AM I read the email and went to check. No pack was delivered :(

The pack was only delivered the next day.

So I would prefer to receive the notification correctly, so I don't go out in the cold/night, searching for a pack that isn't there.

28 December 2015
Unprompted review
Rated 1 out of 5 stars

Cheated

Ordered a season in a series of 1½ years ago. Approached them 2-3 times over a shorter period, and was eaten by the fact of it was backordered .. Back Order for 1½ years ???
Now I have published it on Facebook, after having warned them several times.

6 October 2015
Unprompted review
Dvdoo logo

Reply from Dvdoo

Hallo Thomas,

We can see that your order has been canceled and therefore we have not withdrawn the amount for your order on your account. We do not have permission to withdraw money for an order, before the order is shipped from our warehouse.

Please, contact our customerservice if you may have any other questions about this order.

Best regards,

Dvdoo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look