While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers had a great experience with this company. Customers are really happy with the products and frequently mention the excellent prices and value for money, often finding deals that are hard to beat. Many appreciate the wide variety of products available and the quality of the items received. However, some people were dissatisfied with aspects of the delivery service and order processing. Issues included long wait times for shipping, items being lost in transit, and occasional inaccuracies in product descriptions. A few customers also reported receiving damaged items or products that were not in new condition, and some experienced difficulties with returns or exchanges.

What people talk about most

Product

Consumers generally express satisfaction with the product offerings, highlighting a varied product line with... See more

Price

Customers had positive experiences with price, often finding great deals and competitive pricing on a wide... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers praise fast shipping, with some... See more

Order

Customers consistently note ambiguous experiences with order. While some consumers praise the easy and fast... See more

Value for money

Clients share positive opinions on value for money. Many reviewers consistently find great deals and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great prices and I like looking to find deals. Some things I've bought were shipped promptly. Other things the ship date kept getting extended, which made zero sense when OpticsPlant had it in stock.... See more

Company replied

Rated 4 out of 5 stars

I regularly find the descriptions to be lacking in details/clarity and insufficient enough to have to look up product details elsewhere on the web. My 1st purchase from DVOR wasn't complicated & t... See more

Company replied

Rated 4 out of 5 stars

I like the prices of your products. I like scrolling thru every category. I enjoy finding great values in your different categories. Great site. Sometimes the wait times on your deliveries are long.

Company replied

Rated 4 out of 5 stars

Price and availability is generally very good. Shipping could be better and occasionally a deal on DVOR is not as good as googling around to find it elsewhere but overall its worthing checking in dail... See more

Company replied


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product, handled a small issue extremely well.

Great product shipped fast. Unfortunately USPS lost the first item I ordered. A short email to customer service was promptly responded to with the option to refund or re-ship. I chose to have them ship again and had the item in hand very quickly.
Customer service was professional and very prompt with responses.

10 March 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to leave us this feedback, our customer service team strives to always help with issues like this promptly and professionally. Have a great day!

Rated 1 out of 5 stars

This company put a 6 pound metal item…

This company put a 6 pound metal item with sharp edges into a single box with no packing or padding and through a shipping label on it and needles to say it poked through the box and damaged my item and now wants to blame everyone else instead of taking responsibility and sending one properly packaged for shipping only recourse I guess is BBB and IDAHO CONSUMERS PROTECTION i think I have bought my last item until this is resolved or maybe I'll just stop payment

26 March 2025
Unprompted review
Dvor logo

Reply from Dvor

Thank you for taking the time to provide us with your feedback. We are sorry to hear that you have not had a positive experience with us.
We have reviewed your order and can confirm that a Damage Claim has been placed with the shipper due to the damaged item and we are waiting for the resolution on this claim at this time. Once the shipper has completed their review of this claim, we will be contacting you again.
If you need to reach us before then, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).

Rated 5 out of 5 stars

Purchased an upper receiver

Purchased an upper receiver. From order to front door was under 10 days which is always nice. I’m in AZ so a lot of shipping is usually 4-5 days plus packing time and I think I submitted to order late Friday as well. All in all item arrived promptly, was packaged well, and was on a good sale as well so I can’t complain. Will definitely order again.

27 March 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to leave us this review. We appreciate your kind words & your business. We look forward to helping you again in the future!

Rated 5 out of 5 stars

You can't find a better price.

I've been a customer of Dvor for several years now. When you find an item that you want, you can rest assured that's the best price you can find. Dvor's customer service is also top notch. I'd recommend joining Dvor to anyone that meets the qualifications.

4 April 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for sharing your story about purchasing from DVOR. We strive to always make it a great destination for finding gear at a great price!

Rated 4 out of 5 stars

Been a DVOR customer for quite a few…

Been a DVOR customer for quite a few years. Always check DVOR when I am looking for firearm related merchandise. They are well stocked and have great prices....many times they have had the best price on certain items. Quality products and they HAVE the merchandise.

3 April 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for sharing your experience with DVOR, we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great prices and speedy shipping

Great prices and speedy shipping. I was surprised to see that several of the items were shipped from Logan Utah which explains how they got here to Salt Lake City so fast.

1 April 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to leave us this review. We look forward to helping you again in the future!

Rated 5 out of 5 stars

It is a great company that delivers…

It is a great company that delivers spectacular products at speedy prices and with exceptional prices.

11 March 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for the feedback, we appreciate you taking the time to leave this review. Have a great day!

Rated 5 out of 5 stars

Great experience and items arrived as…

Great experience and items arrived as described

21 March 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for sharing your feedback with us, we appreciate your review and we'd love to help you the next time you need gear.

Rated 5 out of 5 stars

Seamless and Easy

Dvor is always a seamless, no-hassle and timely customer experience. Purchases always come on time and in excellent condition.

22 March 2025
Unprompted review
Dvor logo

Reply from Dvor

We appreciate you taking the time to leave us this review of your experience with DVOR! We look forward to helping you with your next order.

Rated 5 out of 5 stars

DVOR for all my gear needs

I've been purchasing from DVOR for many years now. They have great gear at great prices.

6 February 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for sharing your experience with us, and we appreciate your review of DVOR. Have a great day!

Rated 5 out of 5 stars

Excwilellent prices

Excellent prices on most things and extremely fast shipping that is usually ahead of what they claim

7 February 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to leave us this feedback and sharing your experience with us. We look forward to helping you again in the future!

Rated 5 out of 5 stars

I have been purchasing high quality…

I have been purchasing high quality products from Dvor on and off or over ten years. I made an ordering mistake once and their customer service team cleared up with a pleasant telephone call. Good deals, great prices and always an eclectic assortment of goods. I look forward to daily listings.

4 February 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to share your experience with us. We look forward to helping you with your future orders!

Rated 1 out of 5 stars

Bought a fishing rod it was snapped up…

Bought a fishing rod it was snapped up at the tip due to terrible Packaging it’s been two months and issue is still not resolved.

30 January 2025
Unprompted review
Dvor logo

Reply from Dvor

We appreciate your feedback and have reviewed your order with our Shipping group. Our Customer Care team will be reaching out to you shortly with resolution for this issue as there was an issue with how this Rod was shipped to you. Thank you for your patience and understanding as we work with you to make sure this has been addressed to your satisfaction.
If you need to reach us again, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).

Rated 5 out of 5 stars

Dvor always has great deals

Dvor always has great deals. They carry a little of everything. I have been satisfied with all my purchases.

4 February 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for the feedback and we're glad you enjoy the deals we are able to provide thru Dvor. We look forward to helping you in the future.

Rated 5 out of 5 stars

Good products fair prices

Good products fair prices, and quick shipping.
Every thing we need in today's world.

28 February 2025
Unprompted review
Dvor logo

Reply from Dvor

Your kind words are appreciated, thank you for your review!

Rated 5 out of 5 stars

Great customer service

Great customer service. Fixed my problem even though it was 100% my fault.

3 February 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to provide us this feedback. We're glad we were able to help you and we look forward to helping you with your next order!

Rated 4 out of 5 stars

You can find some real awesome deals on…

You can find some real awesome deals on here. Sometimes it takes forever to ship but generally it's worth the wait.

26 February 2025
Unprompted review
Dvor logo

Reply from Dvor

Thank you for taking the time to provide us this feedback.
In situations when we have back-ordered items, we work with our supplier to get the shipment as quickly as possible but it can mean delays in some cases. We look forward to helping you with your next order.

Rated 5 out of 5 stars

Good price

Good price, fast delivery. What more could you ask for?

9 January 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for taking the time to leave this feedback for us, we appreciate it!

Rated 5 out of 5 stars

Great Experience

Great Experience, but Be Aware of Ordering while out of the country - it Causes Order Delays

Overall, I had a great experience with this company. Their service was reliable, and the product met my expectations. However, if you're traveling overseas and placing an order that ships to a U.S. address, be prepared for potential delays. They flagged my order and questioned whether I was out of the country and if the item would remain in the U.S. This verification process caused a 3-4 week delay.Still, I would order from them again!

6 January 2025
Unprompted review
Dvor logo

Reply from Dvor

Thanks for your understanding of our procedures surrounding compliance with export policies and manufacturer restrictions for shipping. We look forward to helping you in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look