David Wilson Homes Reviews 

6,830
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,034 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach throughout the buying process and after-sales care, often describing them as going above and beyond. Many people highlighted the excellent service and customer care, noting the team's dedication to resolving issues and ensuring a smooth, efficient experience from start to finish, making the entire journey much simpler. However, some people mentioned concerns regarding the quality of the finish in certain areas, citing numerous snags, poor workmanship, or issues with specific components like roofing and brickwork that were not up to expected standards.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the kindness,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing satisfaction with the high standard,... See more

Location

People report ambiguous experiences with location, with some expressing satisfaction, describing their homes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We recently moved into our new David Wilson home and overall, we’re very pleased with the house itself. The sales team were okay to deal with during the buying process and got things over the line... See more

Company replied

Rated 5 out of 5 stars

Just want to say thank you to the NW care team operators and of Laura M for supporting our issues for just short of two years, without her diligence and tenacity our journey would have been turbulen... See more

Company replied

Rated 5 out of 5 stars

Our showroom experience was excellent with Denise the process was clearly explained and she kept us updated at every opportunity. However the Solicitors PLS we used that was one of David Wilson Homes... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience meeting Michelle and Shawn at the David Wilson Homes Wendel View development in Wellingborough. As first-time buyers, we appreciated how they went above and beyond to g... See more

Company replied


Company details

  1. #23 of 31 best companies in Home Builder
  2. #19 of 30 best companies in Housing Development

About David Wilson Homes

Written by the company

We’re dedicated to building high-quality, thoughtfully designed homes, which is why we’ve received over 95% customer recommendation, and been awarded 5 Stars by the Home Builders Federation for 16 consecutive years.

That’s more than any other major national housebuilder, so you can buy with confidence.

As a quality, award-winning homebuilder, we're proud to create homes that are built to last and encourage modern family life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7k reviews

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4.4

All reviews

(6,830)

962 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Cate

Rated 5 out of 5 stars

Well done David Wilson Homes

Beautiful properties built to the highest standards… Excellent care and customer services from Cate, Ryan and Joe on site… well done guys you’ve made me very happy… looking forward to many contented years in my new home

18 June 2026
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Reply from David Wilson Homes

Hi Simon,

Thank you for your review. We're delighted to hear you're so happy with your new home and that Cate, Ryan and Joe have provided such a great service throughout your journey. We'll be sure to pass on your kind words to the team.

Wishing you many happy years in your new home.
Kind wishes,
Alice from the David Wilson Homes team.

Rated 5 out of 5 stars

A stress free experience

The whole experience of buying our home from David Wilson Homes has been very easy and a stress free experience .Our sales adviser's Becca and then Cate have been extremely helpful and informative. The site manager Ryan and Joe and the rest of his team have been very helpful as well.Nothing has been to much trouble.
We would recommend David Wilson Homes to anyone looking to buy a new home.

27 March 2026
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Reply from David Wilson Homes

Good evening, Keith.

We appreciate your positive feedback and we are so glad to hear that Cate and Becca made buying your home a stress free experience. We wish you many happy memories in your new home.

Kind wishes,
Isla.

Rated 5 out of 5 stars

Excellent Service from Cate & Ryan at Porter's Way. Driffield

In my search for a new home I'd initially looked at New Build Properties and been totally put off by the Sales People and how the Properties are marketed. Having looked at the Resale Market I was struggling to find what I needed in a property. I decided to look at DWH and was fortunate to find Cate in Sales at Driffield who is excellent in her professionalism and her personal guidance. I've now committed to buying from Cate and I'm really happy with what DWH have included in the deal, the quality of the build which all adds up to a good value for money and pleasant purchase experience. It's great to know that I'm not getting everything brand new and not 2nd Hand and have the fall back of a quality builder behind it all. I've now been introduced to the sales process to Site Manager Ryan who is a diamond when it comes to reassuring that they're on the ball with personal requirements

4 January 2026
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Reply from David Wilson Homes

Good morning, Simon.

We are happy to hear that your purchase experience has been pleasant. It's great to know that our team's professionalism and guidance, along with the quality of our builds, have contributed to your satisfaction. We appreciate your positive feedback.

Kind wishes,
Isla.

Rated 5 out of 5 stars

We are both thrilled that we chose…

We are both thrilled that we chose Driffield but more importantly that we chose a David Wilson home. The team including Jo, Cate and Joe Walsh have made our move so easy and enjoyable.
Our new home is warm, comfortable and designed so well that it feels like we have been here for years ( I am writing this on our 4 th day).

The fittings are to a very high standard.
The team will help you with any queries straight away.

Thank you so much.

8 January 2026
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Reply from David Wilson Homes

Hi Richard,

Thank you for yourl review. We’re delighted to hear how happy you are with your new David Wilson home and that Jo, Cate and Joe made your move such a positive experience. It’s great to know your home already feels so comfortable and welcoming. We’ll be sure to share your kind words with the team and wish you many happy years ahead.

Kind wishes,
Alice from the David Wilson Homes team.

Rated 5 out of 5 stars

New home move

When we first started to look around the site was made to feel welcomed by the site team to look around the show homes with no hassle. We have a home up for sale and was asked if we had considered part exchange was shown the option and decided to try it .we were given an offer straight away for our property which was very reasonable as we would move out of our house and straight in to our new property when ready with David Wilson homes as our guaranteed buyer pand had help from the site team guiding us with financial advice from gledhills and are now just waiting to move in very smooth so far thanks to Beth and cate and the team would recommend part exchange

8 June 2025
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Reply from David Wilson Homes

Good afternoon,

We're happy to hear that you felt welcomed and experienced a smooth part exchange. It's great to know the team's guidance and financial advice were helpful. Thank you for recommending part exchange and for your positive feedback!

Kind regards, Ros

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