Don’t waste you re money scammers i m still waiting for a phone case ordered nearly 2 weeks ago was promised delivery in 2-5 days!!!! Take your money and don’t deliver It’s unfair to treat peop... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Stunning Monogram phone cases and initials phone cases for all popular mobile phones. Personalise your phone with our stunning range of custom cases & covers.
United Kingdom
Replied to 94% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic customer service and great product.

Reply from Dyefor
Avoid this company at all costs.
I placed an order twice for laptop and iPad cases (21/08/25 & 17/09/25), paid for speedy delivery, and was repeatedly told my order had been shipped. Royal Mail tracking never updated beyond “We’re expecting it” — meaning it was never actually handed over, Henry blamed it on Royal Mail loosing it on the way to the depot, or it has been damaged. After weeks of chasing, I’ve now just been told again that it was never shipped and I’ll be refunded for the second time.
They make excuses, blame Royal Mail, and send polite but empty emails, yet they clearly cannot deliver what they sell. In my experience, this company is simply not capable of fulfilling orders and their promises are lies.
Don’t waste your time or money here, the only good thing is that they are refunding the money.

Reply from Dyefor
Emailed support after purchasing. Henry responded very fast. He was able to accommodate my request in short notice. Customer service was fantastic.
Thank you!
Terrible company - AVOID!
There was no communication for weeks about my order. Emails / chat and there's no company number. Finally someone said sorry, it's a small team.
Not good enough. By far.
I ordered some phone lanyards 10 days ago and have had no communication or reply to my emails since. They have just taken my money and ghosted - do NOT make an order through this company, they should not be trading!

Reply from Dyefor
Terrible company. I've ordered a case which was never sent and I never rcieve a response to the multiple emails and chats I've raised. There is no published number to call. Avoid this company at all costs.

Reply from Dyefor
Really disappointed with this company. Ordered from them on 4th September, paid for 48 hour tracking so assumed it would have been dispatched by 8th at the latest but still no tracking or dispatch. Email sent and web chat but no response. I appreciate this is a small business but judging by the amount of poor reviews especially around shipping and delivery I’d say they need to amend their delivery guide lines on the website. I needed this for today (10th sept) for my
Mom’s birthday , too late now. I have requested a refund but I don’t hold out much hope. Unreliable, will stay well clear in future.

Reply from Dyefor
I ordered a phone case on 29th August and since then I’ve had zero updates. I’ve sent two emails and even messaged your Instagram page, yet I’ve been completely ignored.
This was my first time ordering from you, and it will 100% be my last. You’ve failed to stick to the timescale you promised, your communication is non-existent, and your service is shocking. I’ve already asked for a full refund, but given the way you’re operating, I highly doubt you’ll issue it.

Reply from Dyefor
The products are amazing came really quickly and looks absolutely brilliant.
Helped make a special day more special.
Thank you

Reply from Dyefor
I love how the wrapping paper has come out exact like what it looked like on the website will never stop recommending dyefor.

Reply from Dyefor
Excellent quality and quick delivery. I’m really happy with my purchase.

Reply from Dyefor
Emailed them about a query I had about the product I ordered and they came back to me extremely quick and resolved my issue there and then would definitely use this company again 10/10
I ordered a few sheets of wrapping paper and in error used the wrong email and postal address details. I contacted them immediately to cancel the order which they did. However a debit and credit appeared. on our business bank account which we require back up documentation for the transactions for our accountants to reconcile. Contacted them again and through a pain staking chain of emails they still are yet to provide - it has been over two weeks. I dont know how a company operates like this - will not be using them again if they are unable to carry out a simple request.

Reply from Dyefor
Brilliant phone cover something to remember what my grandchildren look like growing up
I have ordered a cover for my iPhone 13 Pro and received the cover for the iPhone 13 Pro Max. Obviously I can’t use it. Delivery took a month!
I realize it’s my word against their word but I have not been offered a curtesy replacement
The text doesn’t fit on the cover, I wish I could attach the photo on here. I do not recommend

Reply from Dyefor
Absolutely spot on!
Customer service is second to none.
Henry is incredibly helpful.
The quality of the paper is fantastic, excellent value for money.
Postage was quick
I will definitely be using them again and I would highly recommend dyefor
Great help with order and good customer help as well
Love my order I always order off the website with every new phone I buy!!!!!!!!❤️❤️❤️❤️❤️❤️❤️❤️❤️
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.