Dynamic Sounds Reviews 

3,002
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, noting their good value, easy fitting, and significant improvement to car audio systems. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving quickly and often with free shipping. Reviewers also commend the outstanding service and knowledgeable staff, who provide helpful advice and support, making interactions pleasant and productive. However, some customers also noted issues with product compatibility, receiving items that did not fit their vehicles or were incorrectly recommended. A few other people also felt that customer service interactions were sometimes unhelpful, dismissive, or even rude when addressing problems or providing technical support.

What people talk about most

Product

People report positive experiences with product, often highlighting excellent prices, good quality, and rapid... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Users describe positive interactions with service, consistently highlighting excellent service, great advice,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their knowledge, helpfulness, and excellent... See more

Customer service

Consumers find customer service to be positive, with many praising the prompt, helpful, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really knowledgeable and helpful. Contacted for advice by phone and followed up with photos on a vehicle that I got with an unbranded head unit that was not working. The advice was spot on and got... See more

Company replied

Rated 5 out of 5 stars

I've used Dynamic Sounds for my whole car audio setup, Mem was very helpful all the way though, suggesting better options that also meet my budget. Always easy to use, friendly service! Will continue... See more

Company replied

Rated 5 out of 5 stars

Excellent price, product and service. BLUETTI charger 2 bought without cables (just no power cable - 3 other cables included) which was at a superb price. Free delivery, only 2 days to receive.

Company replied

Rated 5 out of 5 stars

Managed to have a conversation with someone one who actually knew what they were talking about... Despite the huge volume of activity Mem managed to help me source a head unit for a motorhome without... See more

Company replied


Company details

  1. Car Stereo Shop
  2. Vehicle Parts Shop
  3. Vehicle Parts Market
  4. Car accessories shop
  5. Car Equipment Accessories Store

Information provided by various external sources

We specialise in all kinds of Car Stereo, Car DVD & Navigation solutions. This includes Multimedia, CD Players, DVD Players, Car Stereos, Car Speakers, Car Radios, Subwoofers, Amplifiers, MP3 Players, Aux in Stereo, USB Car Stereos, LCD Screens, DVD Screens, Handsfree Car Kits, Dash Cameras, Speed Camera Detectors, Reverse Cameras and Reversing Sensors. We also provide services related to Car Audio Security and we stock Car alarm systems.

30 Days Return Policy

Not Satisfied ? get a Refund

If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 30 days from date of delivery for full refund less any applicable delivery charges.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,002)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

A very good product with a reputable name it arrived well packaged and very promptly ahead of anticipated date

7 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Great product

Great product, fast delivery, definitely worth the money spent on the product.

24 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Knowledgeable and helpful

Mem was great in helping me with installation, knowledgeable and quality products. Recommended.

24 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 1 out of 5 stars

Not fit for purpose

The item was not supplied fit for purpose. The technical team were rude and unhelpful. I would not deal with them again.

23 October 2025
Unprompted review
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Reply from Dynamic Sounds

The way you speak to retail staff is disgusting and unjustified!

You berated the staff over a DAB aerial!

You have been emailed a returns label to get the item back for a refund as who ever is installing the stereo has no clue what they are doing!

And we will never deal with you again.

Rated 5 out of 5 stars

Excellent Service and Easy Returns Process

I’m very happy with the service I received from Dynamic Sounds. Not only were the items great value for money, but they were also well packaged, arrived quickly, and were exactly as ordered.

One of my speakers turned out to be faulty, and I was initially worried about the returns process. However, it couldn’t have been easier — Dynamic Sounds covered the return, and I simply dropped it off at my local shop. They quickly tested the speaker and issued a replacement, which arrived the next day.
The staff were very helpful and responded promptly throughout the process. Overall, I’m extremely satisfied with both the products and the customer service. Now I have a full set of working speakers in my car and am a very happy customer. Thank-you Dynamic Sounds!

20 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Worked well with a Peugeot Boxer

The product was a good match to replace the front door speakers in the Peugeot Boxer van.
It was made of a plastic that withstood drilling and maintained strength to suit the speakers and their associated fixtures

9 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Easy to make the order

Easy to make the order. Delivery updates very good with tracking.
Product was as described. All good A++. Recommended

16 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your 5 star review.

Rated 5 out of 5 stars

great service and product

Their website which is very helpful is easy to navigate and their products are great. The item arrived faster than expected and their updates via email were great. I’d happily recommend them to friends and to anyone who might read this review.
Thank you Dynamic Sounds.

15 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you so much for the 5 star review.

Rated 5 out of 5 stars

Overall excellent experience.

Easy to navigate website, found the kit I need for my Vito, very quick delivery 👍🏻
I had a couple of questions about the fitting which were quickly and efficiently answered, will definitely use again in the future.

1 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Brilliant Organisation

Excellent service , great communication , knowledgeable & helpful staff , speedy delivery , plus everything is a reasonable price

30 September 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Would recommend

Very happy, I purchased a package to upgrade front and rear speakers with adapters and cables. Arrived within two days … fantastic!
Packaged well not showing what it was and protecting the items.
Product was easy to fit having all needed In the parcel.
Sound quality we are happy a lot better than standard and now no ripped cones.

Negative
I thought description on website was vague so took a risk and paid off.
Not overly keen on the back speakers recommended but is what is.

4 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your feedback and review.

Rated 5 out of 5 stars

Great products and customer service

Great products and customer service . When I had query they wet happy to talk me through it and resolve it . Have ordered few things recently from dynamic sounds . Steering wheel controls and reverse pioneer camera .

26 September 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the continued support and the 5 star review.

Rated 5 out of 5 stars

Used Dynamic Sounds for my latest…

Used Dynamic Sounds for my latest stereo build, they have been totally fantastic for advice and prompt service, it’s just a shame I can’t just keep buying more car audio.

10 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Great communication and service

Great communication and service. My dealings where with Ali and happy to go through everything before and during the installation. I used them after being let down be a online stereo company, should have just gone straight to Dynamic sounds.

Would highly recommend and worth the 3 hour drive to get there.

2 October 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your purchase and 5 star review. Allan is always happy to help our customers.

Rated 4 out of 5 stars

At present I am happy

At present I am happy that I now have a DAB radio, telephone and GPS Sat nav.

However the installation was not as straightforward as you made it sound.

The aperture for the radio enclosure was too small so I had to saw away a lot of plastic to fit the frame which is not a good fit as the tabs have little to grip on. The heater controls were also too big to fit underneath so more cutting required. The wiring was very easy although the speaker sounds are currently very poor. I have now found out how to set the speakers using the crossover settings.

To retain the heater controls I used sealant.
The whole experience was not good but I have made the best out of a bad fitting.

In response to your reply I can certainly say that there was no way you could ever fit the metal enclosure supplied into the aperture left once you removed the existing radio. For a start there was a plastic central support which went from left to right in the middle of the space. This whole plastic enclosure ensured that nothing bigger than the existing radio was going to fit in the space. The only optionn was to cut all of this plastic frame out. I have managed to secure the new enclosure and fit the new radio above the modified heater control The new facia does hold it in place.

Everything is now fitted and I am now satisfied with the outcome. The system is now working 100%. Maybe the configuration of my Audi is different to other models and the problem has never arisen before but I can assure you it was not a simple fit and it not a case of me fitting it incorrectly.

29 September 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Hi Richard,

Looking at your order it looks like you installed the stereo incorrectly.

The stereo does not go through the fascia, it fits behind the fascia using the brackets supplied to secure the stereo into place.

The kit you purchased has been around since 2001 and we have had never had this issue before.

Rated 5 out of 5 stars

Excellent service

Site was easy to use and I found what I wanted straight away. Customer services were exceptional, they helped me find the exact extras that I required for fitting. The stereo is really good, looks amazing in my husbands car and fitted really easily. Would highly recommend this company

26 August 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the review.

Rated 5 out of 5 stars

Great website descriptions!

The website product description really helped me choose the right set of speakers with required adaptors for my Renault Trafic speakers upgrade

10 September 2025
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the r5 star review.

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