Kept up to date with time of visit by office who kindly made sure it did not coincide with school run time. Engineer was so polite and explained exactly what he was doing and how it was fixed as well... See more
Company replied
Location
Switch locationUnit 10 Westbury, Turners Hill, EN8 9BD Cheshunt, Hertfordshire, GB
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See what reviewers are saying
Very quick response time. Walked us through everything he did and didn't waste time just to charge more. Would highly recommend and the operative was very professional and friendly
Company replied
Kept in touch by phone call from office anf from operativr how long it would be before he attended emergency call out. Quickly sorted out issue. Explained how to improve our poorly arranged sewage sys... See more
Company replied
Engineer visited later than originally scheduled but solved the problem within a few minutes. Nice guy and approachable, he’d clearly been busy today and wasn’t finished yet, so not his fault he was b... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
Contact info
Unit 10 Westbury, Turners Hill, EN8 9BD, Cheshunt, Hertfordshire, United Kingdom
- 01908 880408
4.7
Excellent
388 reviews
Replied to 71% of negative reviews
Typically replies within 2 weeks
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Very quick response time
Very quick response time. Walked us through everything he did and didn't waste time just to charge more.
Would highly recommend and the operative was very professional and friendly
12 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Hi Simon,
We appreciate you sharing your feedback and are happy to hear that our team provided you with a positive experience. Thank you for the recommendation!
Dyno-Rod
Extremely helpful
Kept up to date with time of visit by office who kindly made sure it did not coincide with school run time. Engineer was so polite and explained exactly what he was doing and how it was fixed as well a thoroughly cleaning the area after.
11 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Hi Rebecca,
We appreciate your feedback. We're happy to hear that we were able to accommodate your schedule. It's also great to know the engineer was polite, explained the work, and cleaned up afterward.
Dyno-Rod
Exceptional service.
Was kept informed of time to expect visit by office and operative.
The operative was knowledgeable and skilled. He also was extremely determined to find the best solution to our blocked drain and was at our property for hours.
6 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Jackie Freeman,
We appreciate you sharing your feedback. We're happy to hear that you were kept informed and that the operative, Michal, was knowledgeable, skilled, and determined to find the best solution for your blocked drain.
Dyno-Rod
Very thorough went the extra mile…
Very thorough went the extra mile checked absolutely everything so well pleased
23 April 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Mr Malcolm Fellow,
We appreciate you sharing your feedback! We're so glad to hear that you were pleased with the thoroughness of the service and extra care taken. You're engineer was Ash Culling
Dyno-Rod
Kept in touch by phone call from office…
Kept in touch by phone call from office anf from operativr how long it would be before he attended emergency call out. Quickly sorted out issue. Explained how to improve our poorly arranged sewage system and what not to flush down toilet. Very pleasant and knowledgeable. Easy to pay by phone App. Would recommend.
17 April 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Heather Greenfield,
We appreciate you sharing your experience. We're happy to hear that you were kept informed about the arrival time and that the issue was quickly resolved. It's great to know the advice provided by Michal about your system was helpful. Thank you for your recommendation!
Dyno-Rod
Tell your staff to park their large…
Tell your staff to park their large vans safely so it does not out pedestrians or drivers in danger
17 April 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Anon,
We appreciate your feedback and apologize for the unsafe parking. We will address this immediately with our staff to ensure pedestrian and driver safety. Do you have any further details i can investigate?
Dyno-Rod
Conor arrived on time assessing blocked sinks …
Conor arrived on time assessing problems, got to work and problem solved, polite and respectful chap, done a great job highly recommend
15 April 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Stephen Poole,
We appreciate you sharing your feedback. We're happy to hear that the technician, Conor was punctual, efficient, polite, respectful, and solved the problem effectively.
Dyno-Rod
On time
On time
All the tools
Good price
Fixed the problem
Don’t bother ringing anyone else, just use DynoRod
8 April 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Helen Jarvis,
We're happy to hear that our promptness, comprehensive tools, pricing, and effective problem-solving met your needs. Thank you for recommending our services, your engineer was Dylan Huggins
Dyno-Rod
Excellent
Excellent. Used them at least 20 times. Engineers always very easy to deal with. Always quick to answer the phone. Price is always reasonable.
3 April 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Marcus,
We appreciate you taking the time to share your feedback! We're happy to hear that you find our engineers easy to deal with, our response quick, and our prices reasonable.
If you have an issue in the future please call our office direct on 01536 402371 for a discount!
Your engineer was Ash Culling
Dyno-Rod
Quick and effective service
Having contacted DynoRod through their website yesterday about a drain blockage, an appointment was fixed for today. I was then called this morning to let me know someone would be coming later in the morning. He quickly identified the issue and cleared the blockage. I was very satisfied with the promptness and efficiency of the service. My only problem is that there was no facility for a payment receipt to be sent by email or in hard copy and I had to take a picture of his mobile phone screen, which wasn't ideal.
23 March 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Alan T,
We're happy to hear that you were satisfied with the promptness and efficiency of our service. We appreciate your feedback regarding the payment receipt. We'll review our processes to improve this. Thank you.
Dyno-Rod
Blocked kitchen sink
Engineer visited later than originally scheduled but solved the problem within a few minutes. Nice guy and approachable, he’d clearly been busy today and wasn’t finished yet, so not his fault he was behind. He also tested the sink and washing machine before leaving to be sure the problem was fully resolved.
20 March 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Customer,
We appreciate you sharing your experience and are happy the engineer solved the problem and tested the appliances. We will review the scheduling to improve our service. Thank you!
Dyno-Rod
Problem solved quickly & professionally
Problem solved quickly & professionally
20 March 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
June Sparrow,
We're happy to hear that your issue was resolved with speed and professionalism. Thank you for your feedback.
Dyno-Rod
Prompt and efficient servicr for a fair…
Prompt and efficient servicr for a fair price
9 March 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Hulland,
We're happy our service was prompt and efficient and that you found our pricing fair. Thank you for your positive feedback!
Dyno-Rod
Excellent response
Excellent response. Phone answered promptly. Ashleigh arrived within 90 minutes my call. He quickly traced and dealt with the blockage in a friendly, professional manner. I would definitely use Dynorod again.
9 March 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Mrs Lyn Hunter,
We're happy to hear that the phone was answered quickly and the engineer arrived promptly. We appreciate your positive feedback regarding the friendly and professional service. We're glad you would use us again!
Dyno-Rod
Excellent service carried out
Excellent service carried out. Cleared the blockage. I rang the office first thing to get an idea of timing and was told it would be late afternoon which it turned out to be the case. Very good intel
2 March 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Richard Mckeown,
We're happy to hear that the service was excellent and the blockage was cleared effectively. Thank you for your positive feedback regarding the timing information provided by our office!
Your engineer was Ashley Culling
Dyno-Rod
Absolutely disgusting company
Absolutely disgusting company. I've been trying to make a complaint for a week almost and no one will help me. Asarsha was just rude and he was so not helpful with no compassion at all. Made it out to be my problem. For all the money that was spent these people are a no go.
21 February 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Good morning Nicola and thanks for spending the time to write out a review. I'm very sorry but i don't believe your review has landed with the correct operation. There are two "Dyno" operations, one is for Dyno-rod (for drainage) and the other is Dyno-plumbing, for plumbing related services. May i ask you to call into the general manager on 01536 402371 and we will try to get this addressed for you...
Had to call you out for a second time…
Had to call you out for a second time today and once again you sent Dylan who is just brilliant, he located the blockage, cleared it in under 15 minutes what a star he is, can’t say enough to praise him he’s just the best, thankyou for a fab service
27 February 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Sheila,
We're happy to hear that the service was fabulous. We appreciate you taking the time to share your positive experience and are so glad that the technician resolved the issue quickly and efficiently!
Dyno-Rod
Excellent service first time I have…
Excellent service first time I have used DR, engineer Connor came sorted out kitchen drain issue straight away, very professional… thank you Connor
27 February 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Tim Saunders,
We appreciate you sharing your feedback! We're happy to hear that the kitchen drain issue was resolved quickly and professionally on your first experience with us.
Dyno-Rod
Dylan was excellent
Dylan was excellent, kind, considerate and a credit to your company how went above and beyond to help great guy thankyou
26 February 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
William Broadfield,
We appreciate you sharing your feedback. We're happy to hear that our employee was excellent, kind, considerate, and went above and beyond to help. He is a credit to our company!
Dyno-Rod
Fantastic service!
Dylan was very professional and was able to help us out very quickly after returning home with a new born and finding sewage all over our back garden.
He was very patient at finding the fault and was even kind enough to clean and sanitize our patio after clearing the blockage.
Would definitely recommend Dyno Rod to anyone who needs it. Thank you Dylan !!
24 February 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Craig,
We appreciate you sharing your experience. We're happy to hear that our engineer was professional and quickly assisted you during a difficult time. It's great to know they were patient, thorough, and even cleaned the area. Thank you for the recommendation!
Dyno-Rod
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