Dean came to investigate a fig tree root which we feared was blocking our drains. He was very good humoured - despite the very high temperature - and quickly investigated and reassured us, after a cam... See more
Company replied
Location
Switch locationWarley Street, Saxon House Upminster Trading Park, RM14 3PJ Great Warley, England, GB
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I had a fantastic gentleman called Dean who came out and did a brilliant job in Hackney E5 Unfortunately for me I had a huge issue where the drain is damaged in various places and he took the time... See more
Company replied
Great experience with Dean Barber today . Very helpful, respectful and went the extra mile to help . Thank you Dean . I highly recommend
Company replied
Dean did an amazing job trying to sort out our blocked drains after the recent storm. He was personable, explained what was happening and did absolutely everything to try and rectify the problem - I’d... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Warley Street, Saxon House Upminster Trading Park, RM14 3PJ, Great Warley, England, United Kingdom
- 020 3930 5381
4.6
Excellent
158 reviews
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Great experience with Dean Barber today…
Great experience with Dean Barber today . Very helpful, respectful and went the extra mile to help . Thank you Dean . I highly recommend
2 July 2026
Unprompted review
Reply from Dyno-Rod - East London
Good afternoon Belinda
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Dean Barber was excellent
Dean Barber was excellent - he was helpful, professional, and efficient. Would not hesitate to recommend him. Thank you Dean!
29 June 2026
Unprompted review
Reply from Dyno-Rod - East London
Good morning Isabel
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Dean came to investigate a fig tree…
Dean came to investigate a fig tree root which we feared was blocking our drains. He was very good humoured - despite the very high temperature - and quickly investigated and reassured us, after a camera investigation, that we had nothing to worry about. We would certainly highly recommend Dean.
26 June 2026
Unprompted review
Reply from Dyno-Rod - East London
Good afternoon Joan
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Flooding and blocked drains
Dean did an amazing job trying to sort out our blocked drains after the recent storm. He was personable, explained what was happening and did absolutely everything to try and rectify the problem - I’d recommend him in the future without reservation!
23 June 2026
Unprompted review
Reply from Dyno-Rod - East London
Good morning, Rob
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Dean from the east london 10/10
Dean from the east london sector was great! Speedy and friendly, would recommend
16 June 2026
Unprompted review
Reply from Dyno-Rod - East London
Good morning, Dylan
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
I had a fantastic gentleman called Dean…
I had a fantastic gentleman called Dean who came out and did a brilliant job in Hackney E5
Unfortunately for me I had a huge issue where the drain is damaged in various places and he took the time to clear it …. Even booked me out a machine to clear the stones :))
Once cleared he really diligently used cctv equipment to find the faults. I’m going through a really difficult patch at the moment and so appreciated them making my life easier:)
Thank you dyno rod x
2 June 2026
Unprompted review
Reply from Dyno-Rod - East London
Good morning, Aneesa
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Dean analysed the problem with our…
Dean analysed the problem with our drain blockage straight away and unblocked the drain very efficiently. Also he is very courteous and personable, and I will ask for him by name if I have this sort of problem again.
15 May 2026
Unprompted review
Reply from Dyno-Rod - East London
Good afternoon, David
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Drains unclogged really fast
Drains unclogged really fast. Dean who has visited before a few years back confidently & speedily did the job. Professional & polite.
15 April 2026
Unprompted review
Reply from Dyno-Rod - East London
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Drainage issue in East London
If you live in East London and you’re lucky enough to have Dean Barber sent to your property- know that you’ll get a fantastic service from a genuine and honest guy.
You can tell he has the experience and and expertise to fix your drainage issues and he has put my mind at rest with his great work.
15 April 2026
Unprompted review
Reply from Dyno-Rod - East London
Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Very professional with drain issue
Dean is a very nice guy, unblocked our draine very quickly, very happy with the job he'd done, highly recommended.
13 April 2026
Unprompted review
Reply from Dyno-Rod - East London
Good morning Kai
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Thanks Dynorod
Thanks Dynorod. Dean Barber worked very hard even though we couldn’t resolve the pipe scale issue.
5 March 2026
Unprompted review
Reply from Dyno-Rod - East London
Good morning Ade
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Outstanding service – problem finally resolved
I would like to say a big thank you to the engineer Dean Barber who came today. The service he provided was excellent and very professional.
Previously, other engineer had visited, but unfortunately the problem with the drainage was not fully resolved. Today Dean came, carefully inspected the situation and managed to completely fix the issue. He was knowledgeable, patient, and clearly experienced. He explained what was happening and made sure everything was properly cleared before leaving.
This level of service truly deserves more than 5 stars. I’m very grateful for his professionalism and dedication to solving the problem.
Thank you again!
6 March 2026
Unprompted review
Reply from Dyno-Rod - East London
Good afternoon, Fernanda
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Reply from Dyno-Rod - East London
Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Overall service
Overall service, Mikael got the job done with no fuss and resolved the problem. Mikael was very helpful and a very pleasant respectful operative. Thank you Mikael Eyob
3 February 2026
Unprompted review
Reply from Dyno-Rod - East London
Thank you for your feedback! We’re really pleased to hear that Mikael was able to resolve your issue and that you were satisfied with his professionalism and work.
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to Mikael and ensure he receives the recognition he deserves.
Best regards,
Noisy tap
Mitchell fixed our problems quickly and efficiently. He explained all options in a pleasant way. A credit to your company.
8 January 2026
Unprompted review
Reply from Dyno-Rod - East London
Thank you for your feedback! We’re really pleased to hear that Mitchell was able to resolve your issue and that you were satisfied with his professionalism and work.
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to Mitchell and ensure he receives the recognition he deserves.
Best regards,
Dean Barber is a very polite gentleman…
Dean Barber is a very polite gentleman who completed the job today professionally and efficiently.
22 December 2025
Unprompted review
Reply from Dyno-Rod - East London
Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Amazing work by engineer Dean Barber
The engineer that helped us was Dean Barber and he was amazing and fixed the issue. He explained to us what the issue was and explained to us the route of the drainage.
22 December 2025
Unprompted review
Reply from Dyno-Rod - East London
Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Thank you so much Danny.
Thank you so much Danny.
You went about your job. Excellantly and you didn't even stop on 5 mintues for a quick break . And carried on . Thank you so much never rushing .
24 November 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Poor quality work and even worse service
They came to put sealant around a bath, a simple job. Within two and a bit months a leak appeared, I had British Gas check they found the Dyno-Rod rod plumber had left the entire area around the tap with no sealant leading to a leak. I had tried to ring them to no avail. When i finally contacted them to return to fix their error, they said it was 90 days guarantee and I had been in touch on the last day so nothing they could do.
21 August 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning
Thank you for reaching out regarding your recent experience. I’m sorry to hear about the issues you have faced.
I just wanted to let you know that your complaint has come through to the wrong department. Unfortunately, we do not cover the NW1 area, that would be Dyno-Rod Franchise Rishabhdev Care Services Ltd.
To ensure your concerns are properly addressed, I would recommend reaching out to the correct team handling customer complaints. You can contact them at 02033580420 where they will be able to review your case in full.
If there is anything else I can assist you with, please let me know.
Best regards,
Unbelievably bad service
On 10th October 2025, a Home Care engineer ordered a new F and E tank from Dyno Rod on my behalf to replace the old tank which had leaked and had to be removed. He also booked an appointment for its installation. The date given was 7th November. Four weeks away. I queried this but to no avail. The absence of the tank meant I would have no central heating and, ultimately, no hot water either.
On the 7th November, a Dyno Rod engineer arrived, minus the tank. He knew nothing about a tank. So a tank was ordered with a proposed installation date of 14th November. On 14th November, I rang DR to check if the installation was on track but was told the tank hadn't arrived yet. I was given a new installation date of 19th November. Yesterday (19th Nov) I had a phone call to say the tank still hadn't arrived. The next supposed installation date is 25th Nov. So, in the first cold snap of the season, I'm left without heating and hot water. In fact, by then, I'll have had no hot water for over four weeks!
Fearing that F and E tanks were becoming an endangered species, I did an online search.
My question: Are F and E tanks in short supply?
Answer: "There is no general shortage of F and E tanks for domestic central heating systems. These components are readily available from manufacturers and suppliers." So what is the problem, Dyno Rod? Please explain.
(As I have Home Care cover with British Gas - though not for plumbing - and they have been dealing with my complaint, this review also appears in the BG section.)
20 November 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning
Thank you for reaching out regarding your recent experience. I’m sorry to hear about the issues you have faced.
I just wanted to let you know that your complaint has come through to the wrong department. Unfortunately, we are not plumbing and we do not deal with Heating or Hot Water you would need to contact Dyno-Rod Franchise Logini Plumbing Heating Services LTD
To ensure your concerns are properly addressed, I would recommend reaching out to the correct team handling customer complaints. You can contact them at 0208 478 0030 where they will be able to review your case in full.
If there is anything else I can assist you with, please let me know.
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