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Dyno-Rod - East Scotland Reviews 

770
TrustScore 5 out of 5

4.9

Mid Road Industrial Estate 6, EH32 9ER Prestonpans, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant job done today on my blocked waste pipe from the dishwasher to outside drain. Fast , efficient service, the engineer that came out was prompt , amazing at his job. Dishwasher now back to wor... See more

Company replied

Rated 5 out of 5 stars

Engineer Kevin arrived on time. He was pleasant, courteous and very knowledgeable. Did the job and explained to me what he had done to rectify the blocked rainwater pipe. Told me of a 90 day guara... See more

Company replied

Rated 5 out of 5 stars

Had a really insane blockage, contacted loads of plumbers and no one could do it, or even answered the phone in some cases. But these guys managed to clear it, they put in a lot of effect and time and... See more

Company replied

Rated 4 out of 5 stars

Kevin the plumber called me to advise that he'd be with me shortly. When he arrived, he quickly assessed what the problem was and what the best way to resolve it. He used his wetvac machine to remove... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mid Road Industrial Estate 6, EH32 9ER, Prestonpans, Scotland, United Kingdom

  • 0187 580 8564

4.9

Excellent

TrustScore 5 out of 5

770 reviews

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4.9

All reviews

(770)

8,632 reviews in the last 12 months

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Rated 5 out of 5 stars

Emergency call out for my mum and dad

Emergency call out for my mum and dad, scott attended within a couple of hours, fixed the problem. Done a great job, very tidy, mum and dad are pleased.

1 April 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mrs S Burke,

We appreciate you sharing your feedback! We're happy to hear that the problem was resolved quickly and efficiently, and that your mum and dad are pleased with the tidy work. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Great communication and a difficult…

Great communication and a difficult problem was solved!

1 April 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

ana mesle,

We appreciate you taking the time to leave us this great review. We're happy to hear that the communication was great and the issue was resolved!

Dyno-Rod

Rated 5 out of 5 stars

Great Service.

Booking was easy. Dave contacted us in good time to let us know when he would arrive. On arrival he was polite, friendly and efficient, and clearly described the problem so far as he was able to analyse it.
The cost is moderate compared with other quotes received in the past from other companies.

30 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Andrew Deuchar,

We appreciate you taking the time to share your feedback. We're happy to hear that the booking process was easy and that you found our technician to be polite, friendly, and efficient. We're also glad you were satisfied with the cost.

Dyno-Rod

Rated 5 out of 5 stars

Everything was extremely smooth

Everything was extremely smooth, from booking the job through to completion.
The engineer, Eck, was excellent, he
explained things very clearly and solved the problem .

30 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Stephen,

We appreciate you sharing your feedback! We're happy to hear that the job was smooth from booking to completion and that the engineer explained things clearly and resolved the problem.

Dyno-Rod

Rated 5 out of 5 stars

Great customer service.

Great customer service.
Cleared the blockage.
Lovely friendly engineer (Scott)
My only slight issue was that the appt was 8am to 6pm !
An Am or Pm time slot would have been preferable.

25 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

kay croll,

We're happy to hear that the service and engineer were great and that the blockage was cleared! We appreciate your feedback regarding the appointment time frame, and we'll consider this to improve our scheduling.

Dyno-Rod

Rated 5 out of 5 stars

10 out of 10

Kev was in attendance and solved the blockage quickly with no impact to our service. Full report at the end. 10/10 Thank you.

26 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Steven,

We're happy to hear that the blockage was resolved quickly and efficiently, with a comprehensive report provided. Thank you for your perfect rating!

Dyno-Rod

Rated 5 out of 5 stars

Dyno-Rod First Rate Team

Fife First Rate Team, very informative and came up with a solution to the problems I’m having.

Cheers

24 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Boo,

We're happy to hear that our team was very informative and provided a solution to your problems. We appreciate you taking the time to leave us this great feedback.

Dyno-Rod

Rated 5 out of 5 stars

Fantastic service the guy was…

Fantastic service the guy was absolutely brilliant very helpful and full of joy
Give him a pay rise

23 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Amjid Ali,

We're happy to hear that the service was brilliant and helpful! We appreciate your kind words and will definitely share your feedback with the team. Thanks!

Dyno-Rod

Rated 5 out of 5 stars

Good and professional job

I booked a next-day appointment with them via my mother's Plumbing and Drains cover through British Gas. Their engineer turned up roughly at lunchtime and was thoroughly professional in his approach. He listened closely to my explanation of the problem, diagnosed the likely cause very quickly and was able to rectify it quite quickly. He also waited until I tested the plumbing to make sure his repair worked correctly. Good professional job, would happily use them again.

18 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Jim Taylor,

We appreciate you sharing your experience. We're happy to hear that our engineer was professional, quickly diagnosed the issue, and efficiently completed the repair to your satisfaction. We value your feedback and would gladly assist you again.

Dyno-Rod

Rated 5 out of 5 stars

Dyno-Rod delivered exactly what we needed

After dealing with several companies who either couldn’t diagnose the issue or simply told us they couldn’t help, calling Dyno-Rod was a huge relief. From the outset, their approach felt far more solution-focused.

The engineer, Dave, arrived on time, quickly assessed the situation, and clearly explained what was going on with our external drain.

They were also very transparent with pricing, taking the time to talk through costs upfront and offering a range of options so we could choose what worked best for us, something we really appreciated!

There was great communication from the office throughout, especially Amanda, who called and made sure everything was going smoothly and was there to answer any questions I had.

The job was completed efficiently, with minimal disruption, and everything was left clean and tidy afterwards.

After a frustrating experience with multiple companies, Dyno-Rod delivered exactly what we needed: a proper solution. I wouldn’t hesitate to recommend them to anyone dealing with a stubborn drainage issue.

17 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Ellie Douglas,

We're happy to hear that you had such a positive experience! It's great to know that the engineer provided a clear explanation and options. We appreciate your comments regarding the communication and efficient service. Thank you for recommending us!

Dyno-Rod

Rated 5 out of 5 stars

Scott was fantastic

Scott was fantastic, worked quickly and efficiently to get our drain unblocked and left our garden tidy when he finished.
Friendly professional service.

17 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Lewis Rodgers,

We appreciate you sharing your feedback! We're happy to hear that the drain was unblocked quickly and efficiently, and that the garden was left tidy. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Eck was fantastic

Eck was fantastic, he sorted a difficult issue quickly and was very friendly and helpful

13 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Phil Harris,

We appreciate you sharing your feedback! We're happy to hear that the service was fantastic, quick, friendly, and helpful in resolving the difficult issue.

Dyno-Rod

Rated 5 out of 5 stars

Pete did a great job

Pete did a great job. Problem solving to find the blockage 👍

27 February 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Graham Walker,

We're happy to hear that the blockage was found and resolved successfully! Thank you for your positive feedback and kind words.

Dyno-Rod

Rated 5 out of 5 stars

I would absolutely recommend Dyno-Rod

I would absolutely recommend Dyno-Rod, Scott attended our property and cleared our blocked drain incredibly quickly.

24 February 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

James Isted,

We appreciate you recommending our services! We're happy to hear that our engineer resolved the drain issue at your property so quickly. Thank you for your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Really delighted with Dynorod

Really delighted with Dynorod. Very friendly, professional & thorough.

2 March 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Jenny R,

We're delighted to hear you were happy with our friendly, professional, and thorough service! We appreciate your positive feedback and for choosing us.

Dyno-Rod

Rated 5 out of 5 stars

David

David, whom I’ve met before on a previous job has completed the work to my full satisfaction. David has a positive way with dealing with customers and represents Dyno Rod very well.

28 February 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

JC Davidson,

We appreciate you sharing your feedback. We're happy to hear that the work was completed to your satisfaction and that you had a positive experience. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Thank you Scott!

Initially looked like the job might require 2 men and more equipment which would have left us without the use of the bathroom for a day or 2 more but Scott did a bit of investigating isolated the issue and thankfully was able to deal with it during the call.

Very happy with the service, effiicient, professional and friendly despite it being a bit of a tricky job on a friday afternoon.

Much appreciated and would highly recommend.

27 February 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Rick,

We appreciate you sharing your feedback. We're happy to hear that the engineer efficiently isolated the issue and resolved it during the visit. We're glad you were happy with the professional and friendly service, and we appreciate your recommendation.

Dyno-Rod

Rated 5 out of 5 stars

Alex was the second tradesman from Dyno…

Alex was the second tradesman from Dyno to come to my home to resolve the drainage issues. He had a clear idea of the job in hand as he'd been communicating with Dave who had done the previous visit.
I wish that every company had staff that were in the same calibre of Dave and Alex .
I felt supported by them both and confident that they had my best interest at heart. Saying thank you just doesn't seem to cover how grateful I am for their help and support They have been my heroes.

26 February 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Moira,

We appreciate you sharing your experience. We're happy to hear that the drainage issues were resolved effectively and that you felt supported throughout the process. It's great to know you were pleased with the service provided, and we thank you for your positive feedback.

Dyno-Rod

Rated 5 out of 5 stars

Call out

Scott was great. Called beforehand. Turned up on time and explained everything and solved the problem.

20 February 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Keith Miller,

We're happy to hear that the service was great! We appreciate you taking the time to share your positive experience with us and are glad the issue was resolved.

Best wishes
Claire
Dyno-Rod

Rated 5 out of 5 stars

Brilliant service

Brilliant service in Kelty today, from lovely guy(I don’t know if I’m allowed to say his name…
Very knowledgeable, I felt very comfortable about asking questions and so helpful and he managed to solve my problem.
I would not hesitate to get Dyno-Rod in again
Thank you…

20 February 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Kim Allan,

We appreciate you sharing your experience. We're happy to hear that our engineer was knowledgeable, helpful, and resolved the problem effectively. Thank you for recommending our company!

Best wishes
Andy
Dyno-Rod

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